In this episode of Supply Chain Now, Scott Luton welcomes back Mike Griswold, Vice President Analyst at Gartner, to explore what sets the supply chain Masters apart from the rest. With companies like Amazon, Apple, Procter & Gamble, and Unilever topping the list, Mike unpacks the leadership behaviors, strategic investments, and operational models that have helped them sustain excellence year over year.

From Amazon’s $4 billion bet on rural delivery infrastructure to Apple’s global shift in manufacturing strategy, the discussion reveals how today’s top performers stay adaptive and resilient in the face of change. Mike also spotlights how inclusive design and sustainable packaging are redefining product development at P&G, and how Unilever is leaning into startup partnerships to accelerate innovation at scale.