For over 100 years, The Clorox Company has been making your favorite cleaning products, but their portfolio is much more wide-ranging than you might realize. In this episode, Senior Vice President and Chief Supply Chain Officer Rick McDonald joins Scott and Greg to share how the company puts people first, even throughout the onset of a global pandemic, and continues to deliver innovative products — cat littler, lip balm and ranch dressing included. Tune in to hear Rick’s thoughts on navigating a tough labor market, the future of automation and other top supply chain challenges.
Welcome to supply chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues. The challenges and opportunities stay tuned to hear from those making global business happen right here on supply chain now.
Scott Luton (00:30):
Hey, good morning. And Scott Luton and Greg White here with you on supply chain now. Welcome to today’s live stream, Greg, how you doing?
Greg White (00:37):
Doing quite well, Scott, how are you
Scott Luton (00:40):
Out doing outstanding. It’s uh, a big day. Big show today, Greg. Yeah, we welcome back one of our all time faves, but for his first live discussion with us here on supply chain now. Oh,
Greg White (00:51):
That’s right, right. Yeah. We’ve we recorded before haven’t we
Scott Luton (00:54):
That’s right. Have we
Greg White (00:55):
Ever shown his faith? I mean, were they video
Scott Luton (00:59):
Episodes before? That’s a great question. Cause
Greg White (01:02):
You know, I know the first one probably was not cuz right. It looked like we were even doing video yet. Then
Scott Luton (01:07):
I think the second and potentially a third one, I’m not sure he’s either had two or three episodes with us, but the second or third one was, was certainly video but not live, but who we’re talking about, Greg of course is Rick McDonald. Chief supply officer with the Clorox company is here with us to date. Just doesn’t get too much better than this, right?
Greg White (01:26):
Yeah. I mean, if anyone’s ever listened to any of the episodes with Rick, they already know an incredibly inspirational leader. He is, has done the done the doing and now is leading the doing and, and you know, he shared with us a lot about the culture of Clorox, which a lot of folks will get to hear shortly plus. And I don’t wanna distract people the best do in supply chain is my opinion. <laugh> cool. Coolest looking guy in supply chain without a question. So,
Scott Luton (01:54):
And I hear he could still handle the hot corner on a baseball diamond, Greg.
Greg White (01:59):
Yeah. So catcher and col we should let him,
Scott Luton (02:03):
Was he catcher? I lost third base. Yes.
Greg White (02:06):
Okay. Well may have been both at one point, but
Scott Luton (02:09):
Well he’ll have to share a story or two maybe who knows?
Greg White (02:12):
Yeah. Yeah. One question. Well, I mean, Georgia tech had a, I think they still have a pretty good ball team, but they had an incredible ball team when he was playing there. So he’s a legit player. Let’s ask if Pete let’s ask him what his bowing average was too though.
Scott Luton (02:29):
Let’s do that triple threat, but not take anything away. I’ll tell you. It’s amazing what Rick and the Clorox team have been doing over the last few years in particular. And we’re gonna talk about that. Get some of his insights, hear what’s new at Clorox, organizationally and beyond. So, and better yet. We wanna hear from you. So drop your comments industry based on what, you know, how the conversation’s going, what we’ll share as many of those as we can get to. All right. So Rick’s wanting us in just a couple minutes before he does Greg. Let’s share a couple quick events, right? We’ve got other learning opportunities for folks got a neat webinar coming up on August 2nd, three ways to stay afloat through the supply chain crisis, a distributor story with our friends that enable. So join us. That link to join is in the comments and on August 10th, sustainability and profitability, the ripple effect of shipping less air. How about that ever ship air Greg? It’s no fun. Is it?
Greg White (03:24):
Uh, no, we hated it, but you know, back in the day, but it’s inevitable for some, you know, in some cases, but you know, it, this is, this story is gonna be one of those that confirms that sustainability doesn’t have the cost more. It can actually save you. Yes.
Scott Luton (03:41):
Right? Right. So join us on August 2nd and August 10th. For those, you’ll find a link to that in the comments, but with no further ado though, Greg, we have been really looking forward to today’s conversation, reconnecting with the one only Rick McDonald, senior vice president and chief supply chain officer for the Clorox company. Hey, Hey Rick, how are you doing
Rick McDonald (04:04):
Scott? I’m doing great. And it’s terrific to be back with you and Greg again, I, I really appreciate the opportunity. I’m looking forward to the session today. I heard some of your comments on the baseball. I’d really rather talk to you about my fielding percentage than my yeah. But you know what kind of a fun story about my time playing at tech was, uh, we got asked one day by the coach. If any of us didn’t have class in the afternoon, if we wanted to go to the old Atlanta Fulton county stadiums before Turner field.
Scott Luton (04:28):
Rick McDonald (04:29):
And be extras in a movie. And we’re like, yeah, we all, we all ought to be movie stars. And so, uh, we went down there. We really didn’t know what we were getting into. It turns out it was a Burke Reynolds movie called Sharky’s machine.
Greg White (04:40):
Oh my gosh. Yes.
Rick McDonald (04:41):
Yeah. There, there are a couple scenes Atlanta Fulton county stadium where the detectives are trying to figure out this murder mystery. And we are the extras in the background. You can see and hear a couple of my teammates really clearly. I was over at first base that day. And I’m just sort of this, you know, blob running around in the, uh, in the short outfield there. So I know who I am, but you wouldn’t be able to recognize, but it was a, it was a really fun day to see how they made the, made that part of the movie at the stadium.
Scott Luton (05:06):
Oh, that is, that’s awesome.
Greg White (05:07):
Probably the best $21 you ever earned. Right.
Rick McDonald (05:10):
<laugh> we didn’t get paid. Greg that’d be in violation of NCAA rules.
Greg White (05:14):
Ah. Oh, of course. Well, it would’ve been then, right? For sure. Yeah.
Rick McDonald (05:17):
Greg White (05:18):
That’s right now you could get credit for the, for the movie. So
Rick McDonald (05:22):
We’d like the name. Yeah. If we had name like this rights at that point in time, who knows
Scott Luton (05:26):
Man? Yeah. Right. We could all, well,
Greg White (05:28):
Glad we didn’t because we need you in supply chain and with what these kids are making these days, they may never have to get a job.
Rick McDonald (05:34):
<laugh> right. Well,
Scott Luton (05:35):
Rick, one final baseball question, then we’re gonna say hello to a few folks and then move into our interview here today. But Rick was it catcher? Our third base
Rick McDonald (05:43):
Catcher and first base first
Scott Luton (05:45):
Rick McDonald (05:45):
Yeah. So never played the hot corner, but uh, mostly caught and then, uh, got thrown to the first base every now and then
Scott Luton (05:52):
Greg’s always right, Greg. You’re always right. Who Shrew the best?
Greg White (05:56):
Who threw the best ball you ever caught? Just outta curiosity.
Rick McDonald (06:00):
Oh, that I ever caught. Yeah.
Greg White (06:02):
Not, not was the that’s one you ever missed with the bat.
Rick McDonald (06:05):
Yeah. There are plenty of those. The best
Scott Luton (06:06):
Rick McDonald (06:07):
Ever caught a guy that played for us by the name of Eric Perry, who was a lefthander and he had this great 12 to six curve ball. It was just, it was a nasty pitch. Now the best one I ever missed came from Jimmy key, who played a long time in the major league. Oh wow.
Greg White (06:19):
Rick McDonald (06:20):
Play with the Yankees worked champion. He played for Clemson one. Yes. Heck and just unhittable
Scott Luton (06:26):
Greg White (06:26):
Scott Luton (06:27):
He was a big part. I wanna say after the Yankees, he joined the blue Jays, I wanna say, and, and, and matched up against the Braves. And then the, in the early nineties world series 92, I think we’re gonna, we’re gonna have to have a, a real deep baseball conversation. But today Rick, we wanna talk about supply chain and leadership and a lot more, but really first I wanna make sure we say hello to a few folks. Big, thanks to Amanda, Chantel and Katherine, all the folks on the production team helping to make it happen today. Hey Dr. Rhonda, one of our, our also one of our favorites tuned in from Arizona. Big. Thanks Dr.
Greg White (07:00):
On EPO. If I remember correctly,
Scott Luton (07:02):
I think you might be right. I think you might be right.
Greg White (07:04):
You might be doing this on a Rick that’s how much she wants to hear you, Rick.
Scott Luton (07:08):
We all wanna hear Rick, but yeah. Big shout out to Dr. Rhonda. We’ve got a big veteran’s initiative coming up and she’s volunteering her time there. So thank you for that. Dr. Rhonda Shelly Phillips is back with us. Shelly. Good morning to you. Great to have you back. Joey, just Joey says, just went to the local minor league, Minnesota baseball game last night with his colleagues. Fun fact. He struck out Joe Mauer, a legendary twins catcher in seven.
Rick McDonald (07:34):
How about that? Nice. Nice. Wow, impressive.
Scott Luton (07:37):
So we’re gonna have to, we’re gonna have to hook up with Joe and, and for that baseball episode at sometime soon. All right, so you can’t talk baseball, Greg and Rick without thinking food, right? That’s one of the first things that comes to my mind. So Rick, you know, we’re hard to believe, but halfway through July, it’s like prime grilling season, even though it can be kind of warm you’re down here in the Atlanta area. A lot of folks, Rick may not know that you’re quite the culinary enthusiast and have been known to grill quite the meal. So with that said, I’d love for you to share one of your favorite recent meals, whether it was been at home or out on the road.
Rick McDonald (08:17):
Yeah. This, this is one that I’ll prepare really any season, but we’ve done it a couple times. This summer, it’s basically a grill bake. Normally people would call the seafood boil. We don’t do the boil, but it’s it’s shrimp. It’s crab legs it’s and Dewey sausage. It’s regular sausage, it’s little new potatoes. And then corn cut in half. And you start with the corn and the potatoes, boiling them and getting them tender. Then you throw everything on a, a Blackstone or whatever you have for your, what I like to do is I like to mix all that with unsalted butter, old bay, some garlic and every now and then some PAA, if you are a little bit more smokey, mix all that up and, and let the shrimp go. And it’s a, it’s a, it’s a fantastic, fantastic meal. We love it. It’s just really casual. You roll it out on the butcher paper and have at it. It’s a, it’s a fun way to commune and have a meal together.
Scott Luton (09:08):
Okay. You had me at butter, but Greg, how, how delicious does that sound?
Greg White (09:12):
It, it sounds spectacular. Yeah. And thanks for doing that right at lunchtime
Rick McDonald (09:17):
<laugh> of course,
Greg White (09:18):
Scott Luton (09:19):
All right. Well, let’s get into it. Dr. Rhonda confirms what Greg was suspicious or, or what he thought she’s at the grand canyon listening in Rhonda. You’ve gotta send us some pictures. I bet it’s gorgeous. Kaan great to see you via LinkedIn. Let us know where you’re tuned in from. Look forward to also your thoughts and yes, Shelly, that does sound delicious and has made us all very, very hungry me
Greg White (09:41):
At Anne Dewey sausage.
Scott Luton (09:42):
Yes. As long as
Greg White (09:44):
We, I dunno what it’s about Anne Dewey sausage and seafood, but it’s just natural.
Rick McDonald (09:49):
Right? Very combination.
Scott Luton (09:50):
All right. So we can check the box on baseball. We can check the Fox on box on delicious food. Let’s talk supply chain, let’s start with some level setting. Rick. I think, you know, when we hear the phrase much like much like CEO, we hear the phrase chief supply chain, officer, folks make assumptions. And, and, you know, in terms of what you do day in and day out, week in, week out, tell us about your role at the Clorox company, Rick.
Rick McDonald (10:11):
Yeah. So I’m the chief supply chain officer, as you noted, I’m responsible for about 6,000 of the company’s 9,000 people. That’s an awesome responsibility and I love it. And obviously over these last couple years, it’s been an even more important responsibilities. We navigated through this pandemic together. We, we operate in 21 countries. We sell Clorox products in more than a hundred countries. And the supply chain for us is everything from sourcing through the consumer. So sourcing, planning, internal, external manufacturing, engineering, quality assurance, health, safety environment, regulatory, continuous improvement, supply chain strategy, it’s, uh, logistics is included in that. So everything you can think of that is as part of the supply chain is, is under my purview. And you know, maybe just a few words about Clorox. If I, if I could 7.7 0.3 billion consumer package goods brands that you probably know and love like disinfecting lights and Clorox liquid bleach, but maybe some you don’t know Kings for charcoal is one of our brands, a fresh up cat litter, glad hidden valley ranch, dressings and sauces, Berta water filtration, Bertz bees.
Rick McDonald (11:16):
Those, those are all part of the Clorox portfolio. And 90% of our products are either number one or a strong number two in their category. And a fun fact about Clorox is we have super high household penetration. 90% of us households have at least one Clorox product in them. So we’re on a very short list of companies that they can say that yeah, you we’re also, yeah, we’re also one of the most trusted brands in the us morning consult just named us a third, most trusted brand. And we routinely get featured by the wall street journal as one of the best run companies in the us, in their, in their survey. So we’re really, we’re really proud of all that. And we’re, we’re most grateful for the trust that people place in the, in the Clorox brands and, and in us.
Scott Luton (11:56):
Well, Rick, I appreciate, I think, I think you probably surprise many folks, especially when it comes to your portfolio, but Greg, as, as we’ve shared, after our, our last conversation with Rick over the last four or five years, six years, whatever it’s been, we’ve had a great opportunity not to talk, not just with Rick and interact and, and meet them, but, but a variety of other Clorox leaders across supply chain had the opportunity tour, one of their plants and man, it is all about deeds, not words, you can see the culture and we’re gonna talk about some of the, the hallmarks of, of what makes the Clorox company so successful. But it, it, it’s very real. At least that’s been my takeaway, Greg.
Greg White (12:32):
Yeah. I mean, gosh, I was thinking about all those brands virtually, everyone that you mentioned is in, is in our house and you know, Rick, thank you by the way, for doing such a great job with supply chain cuz then you and I don’t have to hear from my wife about it. So
Greg White (12:49):
<laugh> that it’s really important. But I think, yeah, I mean, I think there’s a couple things that really stand out to me and that’s that the CEO of Clorox, doesn’t just know what supply chain is really engages and, and cares about it and makes it, and has made it even before the pandemic, a part of the strategic planning, the strategic structure of the organization. And that to me, you know, is a key, that’s an absolute key. A lot of companies are seeking that recognition. Now Clorox has had it for a long time and we have been talking Rick for, I don’t know, is it four years? Three, four years. And, and I’m curious over that three or four or more years, I mean, maybe there’s something you learned before the pandemic or something that you saw that has changed dramatically in the last several years. I have a feeling a lot of it has been in the last couple years, but I wonder if you’ve seen kind of an evolution and then this incredible disruption that caused change or, or, or were, were we pretty much status quo until the pandemic hit?
Rick McDonald (13:53):
Yeah. Let, let me come to your question. Just a second. Just another word about Linda Rundel. Our CEO, Linda is fantastic in our role. I can’t imagine anybody guiding us better and leading us better through this most amazing last couple of years, she was actually part of our supply chain team back in her career. She spent a couple of years in our logistics organization. So her appreciation for supply chain started before that role continued after that role. And she’s a, a great advocate and supporter and you know, the best part of it is she, she also knows a lot about it. So she’s able to challenge us appropriately as well and drive on that.
Scott Luton (14:27):
Greg White (14:28):
I love that the view of the broader spectrum and can, and can relate to how supply chain contributes to that. Right. That’s fantastic. She’s probably one of one CEOs that came outta supply chain. I mean, there may be a few others, but, but very few in big CPG company.
Scott Luton (14:48):
Yes. Hey, really quick, Rick, before you address the evolution of the change that Greg was, was posing to you. I wanna share a couple quick comments, Nikki Scott, Anderson’s back with us. Nikki’s doing some fascinating stuff across Africa, really empowering folks from all walks of life to get into transportation logistics. So Nikki, great to see here today, ju is back. She says Clorox to the rescue. I love that. Great. See you here today, Dr. Rhonda, she didn’t know all the products that we all rely on in our homes to your point, Rick and Greg, we got EDL. I’m gonna call it tuned in from Waco, Texas. Great to have you back with us. And finally, Savannah is tuned in via LinkedIn. Savannah, let us know where you’re tuned in from great to see here today. Okay. So to Greg’s question, Rick, a change in evolution in, in the craft is Greg loves to call it, which I love your thoughts.
Rick McDonald (15:32):
Yeah, there there’ve been a number of changes. Of course, I’m really gonna highlight quickly five of them, predictability leadership, talent, acquisition, resilience, and automation. You know, we think about predictability. We see the last couple of years, the level of disruption, the supply chain is really at an unprecedented levels. Extraordinary. You know, there’ve been surprises all the way from consumer demand and how that’s shifted and flowed to the interdependencies and the supply chain that have really created a lot of bullet whip effect within the supply chain over multiple rounds. And, and so I would just say predictability is one of those big things that is impacting us these days, leadership, you know, versus five years ago, I think we all felt like maybe we had a little bit more time to make decisions. We could try and achieve a more perfect set of data. And, you know, let’s just say best information versus needing to go fast with imperfect information and then trying to correct and making adjustments after you’ve made that quick decision.
Rick McDonald (16:27):
You know, the new normal is demand signals are distorted that the consumer is changing their mind quite rapidly. And, and this is leading to a number of a number of disruptions across the supply chain. It’s requiring different leadership levels. So better, real time visibility, more automation. Those are all things that are key in this, in this leadership space. I would also say talent acquisition is the, is the third area. So, you know, the, the calculus on how we, how we source attract onboard and retain individuals in the company and, and all of our companies has changed significantly. And they’re really in my mind, there, there are a number of drivers, but the three that are most predominant is certainly during the pandemic boomers retired at a faster rate than anybody expected. Right? Second thing that happened was there were about five to 6 million men and they were men who left the workforce for a cash jobs or gig economy just didn’t return to what we think of as more traditional roles in the supply chain and other industries. And then last but not least, you know, savings individual savings grew substantially during the COVID pandemic because of inability to spend money and then right. Multiple, multiple rounds of stimulus. And so people have their savings topped off and some just don’t feel the need to work. So these are all things that have kinda layered into this labor bed and labor availability.
Scott Luton (17:45):
Okay, man, what a great starting point for this conversation, Greg, pick one or two of those and give us, give your thoughts on what we’re to share.
Greg White (17:54):
Yeah, well, gosh, it’s hard to pick one, but I think I’ll, I’ll go, I’ll go with, with talent, right? I mean, we had a fi almost 5% unemployment rate in supply chain in 2019, right? And now supply chain jobs are more plentiful. I mean, distribution and manufacturing facilities have increased, especially distribution facilities have increased dramatically, right. And as Rick said, people are staying away in droves. I, you know, I just did a commentary on this very topic today on LinkedIn and, you know, baby boomers left at, they were leaving at an incredible rate anyway, 10,000 a day, leaving the workforce and 3.6 million additional over what was expected, left the workforce last year. And, and some of these are bruteforce jobs or perceived as bruteforce jobs. Yeah. And in this great generational change, the new generations, they don’t want those jobs. Yeah. So it, it’s a very difficult time from that standpoint. And I think we’re starting to, you know, to come to some new realizations in supply chain of how we’re going to have to manage work. I don’t even know if you call it workforce, if it’s automated in for the future, right.
Scott Luton (19:10):
Hey, really quick talking talent, Rick, you may know shaker, not a rock car engine. Thank you very much. Greg chief supply chain, officer of American Eagle, also a fellow Georgia tech alum. We had chance to sit down with him the other day and one of his priorities to what Greg and you were both sharing focused on talent, is creating jobs, get this crazy notion that people actually want, you know, day in and day out. That is one of his biggest focuses. And you could, you could really feel it is palpable. His passion. Rick, that seems to be, maybe y’all are, have, can have some kindred spirits in that regard, huh?
Rick McDonald (19:46):
We’re working on doing the same thing. You know, we’re well aware and Greg, I saw your post. I thought it was spot on spot on people do that. They, they perceive manufacturing, warehousing jobs. As you know, NA to the survey maybe a year or two ago, they perceived the jobs as dirty dimly lit unsafe kind of dead in jobs. And of course, what we have in our operations are everything. But that, and what I think we have to do is, is create the environment where people are looking at this as a career destination that has cool technology. So that kind of speaks to my, my point around automation. Right? And it, it, it’s never been more essential on the supply chain. This is not about a cost savings. This is about attracting people who want to come and work at your place, cuz they get to do cool stuff like fly drone drones and right. You know, maintain robotics and be
Greg White (20:33):
Rick McDonald (20:34):
Yeah. Iron RPA and AI right capabilities. So we we’ve gotta rethink the way that we are sourcing and attracting individuals. And some of it’s gonna have an automation focus to it.
Scott Luton (20:46):
Hammer meets now, whatever phrase you wanna use, Rick, a hundred percent, a hundred percent as Jeff Frank cord say, I hear that five times each phrase broadcast. And I wish you’d shout it louder and preach it louder for folks in the back. Rick, that’s what you know, that as folks will piece this together, thinking and visionary thinking and wanting to change your current state is one of the things that separates a leadership and an organization at the Clorox company from many others. Okay. But thanks. So Greg, go ahead.
Greg White (21:13):
I was just gonna say, I think, I think one other realization and I think it’s probably difficult for us all, all of us here being I’m presuming gen Xers and, and having grown up with in a time when you apologized for taking your parents and grandparents and great grandparents jobs with automation or mechanization of some sort, right? Because those jobs started out as manual. Well, all of those, almost all of those people have left the workforce now, right. There is nobody to apologize to anymore for automation because it’s not taking any jobs Rick, to your point, the dark dirty, dangerous and dead end jobs are perfect for automation. Right. Rather, rather than a, that a robot work in a lights out facility than a human. For sure. Right. And, and it allows this then to elevate this, these new generations who want fulfilling and challenging and technological jobs, it allows us to elevate them to those types of jobs rather than having the them stuffer. If you will, through physical labor, that really is better done by a machine anyway. Mm it’s taking no one’s job literally. No,
Rick McDonald (22:24):
You all have heard me talk about mindset, skill set, and tool set. And Greg, what you’re talking about is, you know, the leadership will to understand and affect the change and understand the change management be necessary as they go through and upskilling and reskilling their associates into this more automated world. And there’s gonna be plenty of work for everybody. We know gen X is a smaller generation, not, not too, not too concerned about that. And I, people are hungering for jobs where they can apply their critical thinking skills and problem solving skills differently. That’s something that is repetitive and, and transactional. They’re, they’re just you and sure of people who want that kinda work
Scott Luton (22:59):
Well said really quick,
Greg White (23:00):
No more carpal tunnel. Right? I mean, think about it. We could, we could actually eliminate carpal tunnel syndrome, right? Yeah. Which is a lot of repetitive work.
Scott Luton (23:09):
Yes. If you’ve ever had that, I know the pain associated with that. I certainly have. That’d be great thing to, to, to rid industry of Greg. I know we’re gonna keep driving on some, the priorities at, at Clorox with Rick in just a moment, but lemme share a couple. Amanda and Katherine Chantel, let me know who this is. This might be Cori coz who knows, just passing through, Hey to Rick. Great to see you, Scott and Greg, you guys know how to get great folks on this program. Hey, we tried to tell you, Rick is the real deal. Sure is his nickname is Rick flair. You <laugh> the best of the best. Hey, Joey says lots of great info, Rick full cycle challenges. The baby boomer discussion is eye opening automation hopefully will help us repurpose talent into positions they will thrive at and continue to do so wonderful. Joey, love that. I
Rick McDonald (23:55):
Agree with that. Agree with that. Joey,
Scott Luton (23:57):
Nick says it’s hard to hear that people are leaving various industries because they don’t like the jobs over 45% of our population is unemployed in South Africa. I fully support the idea of creating jobs that people won’t man, what a privilege well said, they’re Nikki. And this was, uh, so a
Greg White (24:14):
Good point, Scott let’s yes. Can I address that real quick, please let’s understand that the economics of the us are not the economics of the world and it may be different in different parts of the world. There may still be physical work jobs available. I’m what I’m not, I don’t think what Scott or Scott or Rick or I are saying is automate right. And just automate. Right. But to the extent that you can’t fill those jobs with human beings and they can be automated, automated, elevate human beings to those things that Rick talked about, you know, the things that humans do so well is critical thinking to solve urgent and, and critical tasks in rapid, rapid time with too little or inaccurate data. So that is something that humans can do that, that to date. Anyway, automation and technology cannot.
Scott Luton (25:04):
Yep. Well said, Hey, really quick. Close the loop here. This is Steve Ty. Steve Vil Medi is saying hello. Hi Steve,
Rick McDonald (25:11):
How are you, Steve? Good to see you.
Scott Luton (25:12):
So, alright, we’ll keep driving. And sometimes by the way, to all of our listeners that may be commenting. If you see that LinkedIn profile where your, your profile’s not showing up, it’s just a security setting on your LinkedIn profile that doesn’t allow it to be shared with third party apps. You can change that so that your profile shows up if you’d like, but Steve, thanks for popping in today. Okay. So Greg, and by the way, Nicky, under a hundred percent of what you just shared there, that clarification only Jeff,
Greg White (25:37):
Rick, thank or for you. That’s right. Yeah. Thanks. <laugh>
Scott Luton (25:41):
So Greg, where we going next with RI McDonald here?
Greg White (25:44):
Well, I mean, look, you all have such an incredible leadership team. You have a great leadership philosophy, but also you’re very, very good at what you do. And operational excellence is one of your foundational principles as well. So I’m, I’m curious, can you share a little bit about how you are imagining that or reinventing that, that approach?
Rick McDonald (26:03):
Yeah. You know, one of the things I love about Clorox and this starts with Linda, our, our CEO and lose running through the organization is this lifetime learner mentality. We’re a very curious group of people. And we, we, we couple that with continuous improvement thinking and that that really permeates throughout the entire organization. So, you know, as we, as we think about like, where are we going next in our manufacturing journey, we’ve come up with this concept of operational excellence. So I’ll give Jennifer Richter, who’s our VP of manufacturing credit for, for this one. This is really about how do we leverage our assets better and differently, more throughput, better utilization, the ability to step on the gas pedal when we need it the next time. And, and we’re looking at, you know, a 5% kegar improvement on, on throughput measured by asset efficiency, labor efficiency, and material utilization in a lot of industries that’s called yield. So it really is a very comprehensive look at our manufacturing assets around the globe and figuring out how we can increase associate skills to sweat our assets harder and, and leverage the leverage, the capabilities that we have in our manufacturing plants. We’re really excited about this. We think this is the next step in our journey of just, just continuing our move towards excellent operations and excellent manufacturing.
Greg White (27:21):
I think when you research great investors, right return on assets, return on capital, those are, those are the things that they talk about that build value in companies, right? And I think it’s interesting that you all have this mindset, skill set tool set perspective around your people, the operational excellence perspective. And you, you underpin that with these really powerful financial things and seem to do a really good job of bouncing because your customers love you. Obviously you’re 6,000 people. Rick. I had no idea. I don’t know how you have time to cook anything. Look,
Rick McDonald (28:00):
I’ll tell you how I have time. I have a great team, right? Great
Scott Luton (28:03):
Greg White (28:04):
Well, yeah. And we’ve gotten to meet some of those folks and it’s dead on that. You know, the, it is definitely a trickle down effect. And I, and I guess that’s kind of the point I’m coming to is that because Linda has such a, a great perspective on how to balance all of these things. And, and when you have a leader at the top that can do that, it projects down throughout the organization and it creates that culture of balance and synchronicity that, that you all have. And that’s a, you know, that’s a rare superpower for any company, but certainly difficult to maintain for a company, with as many people and with as much market exposure as you have at Clorox.
Scott Luton (28:42):
Well, I think,
Rick McDonald (28:43):
You know, we’re also, I would say we are, we are our best critics. Uh, so we’re pretty hard on ourselves as well. And, uh, there, there’s gotta be a good dose of that in your, in your culture to have this continuous improvement mindset and, and the drive and the world to, to make things better.
Scott Luton (28:59):
Yep. Well said, synchronicity. I love that word, Greg. And half the time I can say it and half the time I can’t, but orchestration
Greg White (29:06):
Half time will make me want to start singing, singing a, a
Scott Luton (29:09):
Police song. All right.
Rick McDonald (29:10):
As long as you, as long as you don’t sing Roxette I’m okay with that.
Greg White (29:13):
<laugh> I think Eddie Murphy has got that one. Right?
Scott Luton (29:16):
He’s got the market cornered really quick. Dr. Rona going back to, she says carpal tunnel issues less common is definitely a plus for the manufacturing workforces. I agree. Let’s continue to stimulate creatively in the workplaces, more fulfilling work of service and contributions that support our collective success and wellbeing. That was poetic. Rhonda. I love that. Keeping
Greg White (29:37):
Supply chain sane that’s that’s Dr.
Scott Luton (29:40):
Rhonda’s job. That’s right. That’s what, that’s what she does. Health and wellness guru for sure. Okay. So let’s, I wanna talk about labor, labor, labor. We’ve already talked about it. Some Rick, as you know, the topic of labor and workforce dominates, many of our conversations that we’re having, not just across global supply chain, but global business, can you share? And I love one of the biggest truths you’ve already shared with us is that you’re you, you and your team, your own biggest critics, we’ve seen that. And we’ve seen that in conversations. We always take away that continuous improvement. There’s no finish line. And that, that seems to be alive and well in the Clorox organization. Can you share a few thoughts? So around Clorox’s approach to navigating this crazy labor market, we all find ourselves in.
Rick McDonald (30:23):
Yeah, I sure can. And, and, and before I get into that, Scott, well, maybe as a part of that, I would just go back and plug Greg’s post on LinkedIn today. Again, I thought it was spot on, it’s capturing the essence of in part, why we’re having trouble sourcing people for manufacturing and logistics jobs. Right. And, uh, there, there’s a little bit of a recipe in there as well for the types of things that we have to do to make those more career destinations versus just somebody passing through, or maybe not even thinking about us at all.
Scott Luton (30:50):
Rick McDonald (30:51):
You know, for, for us, we’re, we’re a strategy led company and our current strategy is ignite. And a key element of that strategy is putting people at the center. And one of the best things I’ve always loved about Clorox is I don’t know about everybody else, but I know for us, these are more than words on a piece of paper. These are the things that we live every single day. And putting people at the center for us means we pay attention to employ employee engagement scores. So we have higher engagement scores than most of our CPG peers. And, and frankly, most of a lot of other companies that are, that are well known in global in nature. So we benefit from a highly engaged workforce, or we do well in the, in the Bloomberg gen gender equity index. We do well as a sustainable company.
Rick McDonald (31:33):
So we get listed by barons as one of the most hued best sustainable companies in the us. And all those things contribute to a culture where when people come and they experience us, they generally wanna, they wanna stay. Now having said that we’re having the same challenges, attracting, onboarding, retaining people in our, especially in our manufacturing operations. And so the current environment is, is really a huge driver for us to rethink how do we source people? Where do we source them? How do we leverage social media at all of its various forms? I, I find that’s, that’s not a place where we have a lot of expertise just yet, but I would say we’re experimenting with all forms of media and trying to find what’s working in the local communities where we operate. And that’s, that’s what we’re gonna continue to do. I think we’ll have, we’ll have some, some efforts that result in the right kind of, of talent acquisition that may work in one place and not at another mm-hmm <affirmative>. So we’re gonna be very, we’re gonna be center led, but we’re gonna be very focused on the local requirements and what appeals to people in those areas. You know, in a lot of our, a lot of our towns and cities, we are the largest employer. We are the employer of choice. It’s not so true in some of the metropolitan area where people have lots more choices and that’s, that happens to be where some of our bigger plants are and, and where we’re focusing our attention at the moment.
Scott Luton (32:54):
Hmm. Gosh, I love how you’re reinventing many aspects. It sounds like to me, of the talent strategy to, to, to navigate through this market, I wanna pose a question and I’m gonna pose this to Rick and to Greg. And this comes from Kaan. So Kaan is asking Kaan let’s know where you’re tuned in from via LinkedIn. If, if you had some succinct advice, you’d give someone that wants to break in the supply chain and make a successful career become, you know, uh, a beloved chief supply chain officer for one of the world’s most admired brands. What would be one piece of succinct advice for Kaan? I wanna ask both of y’all this question who would like to bat lead off for Kaan here. Greg, I’m gonna put you on the spot here, sir. What would you share? What, what piece of advice would you share with Kaan?
Greg White (33:39):
Yeah, I would say study supply chain principles, you know, reach out to just about anybody, reach out to Rick, reach out to just about anybody in supply chain, you know, and, and be able to express what your gifts are when studying supply chain principles. I want, I want you to forget three foundational principles that have undermined supply chain from the beginning of time, cost is the primary driver. You are not forecasting items. You are forecasting the customer. And lastly, oh my gosh, I hope I can pull this outta my mind really quickly. Shoot. And it, this is the biggest one, but
Scott Luton (34:16):
Not all things being equal. It strike
Greg White (34:18):
That. Oh, that’s right. Forget about that term. All other things being equal. Thank you, Scott, because they never are. Right. And those are all three of those things are taught in virtually every supply chain text on the planet. When, when you’re talking about all kinds of things, we forecast items. Even the beer game is wrong.
Scott Luton (34:38):
Greg White (34:39):
Beer. We’re not forecasting beer drinkers. We need to be forecasting the beer drinkers or the grill Mo grill masters, if you’re at Clorox. Right. So that’s right. That’s right. Those three foundational principles need to be upended. But other than that, there is a ton of valuable information to learn. And there are many, many, regardless of where you are in the world, there are many people to talk to.
Rick McDonald (35:02):
Yeah. I, I like that. I like that a lot. And what, what I would pair with that is get started on some practical experience. There are lots of places where you can have a supply chain experience, whether, you know, pick something you think is gonna get you up in the morning, or you wanna learn about that just seems intriguing, which manufacturing or logistics or sourcing or engine, you know, whatever your, whatever your interest is and maybe where your capability is, get going. Yep. And get in there and learn. And what you’ll find is once you get in, it’ll open up other vectors of the supply chain for you to consider. You’ll learn more about other parts of the supply chain and the interconnectedness of this end to end animal that we have here. And it will spark your curiosity likely to want to go and explore other parts of the supply chain. So that, that would be my advice. And on top of bricks,
Scott Luton (35:50):
Love that. And Kaan yeah, that’s great. You gotta become a Seren serendipity manufacturing plant, right? You gotta create your own luck. You gotta get real. <laugh> good. I would try. You gotta get real creative with how you put yourself out there and make those connections. You know, as I mentioned that shaker interviewed the other day, he created a video resume for his first ever position. It was seven months out of Georgia tech. He couldn’t find a job. He create, took a chance and sent in a video resume to the Coca-Cola company and that’s, and now he’s a chief supply chain officer like Rick. So man, don’t take no, get creative, create your own luck. And, uh, just if one door shuts one windows shuts closes, look for the next seven to open. So thank you. Yeah, that
Rick McDonald (36:31):
Was a really good, yeah, that was a good question. Kaan thank you.
Scott Luton (36:34):
Yeah. All right. So lots of big fans of, of the answers you’all shared, by the way, we did drop Greg’s post, which Rick has referenced, Hey, if Rick Maddon likes a post around here, we’re gonna share it and share it 7,000 more times. <laugh> I’m kidding right now. Right? Like big autograph for something. Okay. Yeah, exactly. <laugh> let’s keep driving. Dr.
Rick McDonald (36:55):
Scott Luton (36:56):
So we’re, we were talking about the labor market and you shared some of the cool things that y’all doing. Some of the neat, innovative things, different things you’re doing to navigate it. Let’s talk about one of the cultural traits that the market has, has referenced and recognized that a Clorox company they’ve developed quite the reputation for being able to demonstrate organizational responsiveness. And Greg, I’m gonna say it R word resilience. Mm-hmm <affirmative> is it’s it’s cliche for a reason. We all need more, much more resilience. We learned just in the last couple years, just how fragile as many leaders have acknowledged that global supply chain can be. You know, when you, when you’ve got this response, this and resilience that you find in companies like Clorox, you’re in a better position to respond to all the curve balls and surprises that comes with global business. So Rick, two part question here would love to get your thoughts on the importance of this, this trait that that folks recognize in Clorox. And then secondly, how has that become baked into the organization? How can other business leaders, you know, try to do the same?
Rick McDonald (37:56):
It’s a, it’s a really interesting thing. It was innate in us, I would say, but not as finally tuned or exploited, if you will, until the pandemic hit. And then it was really, we were just thrust into the middle of it. I can’t say we actively planted, or somehow we said, Hey, this is, this is how we’re, but we had to do it. We had to do it. We had to do it to keep our people safe and healthy in our manufacturing plant, as an essential business, making life saving products. It was just critical that, and kept our manufacturing plants running at a time of huge uncertainty. And what we learned we could do was make a lot of decisions a lot faster without as much information. In fact, sometimes with information that six months before we would’ve said is totally insufficient, go back and figure out the business case, and then come back when you’ve got things dotted and crossed.
Rick McDonald (38:47):
Hmm. And I’m, that’s probably one of the things I’m the most proud of. We kept our people safe. We kept them healthy. We didn’t have any COVID transmissions in our facilities. Wow. During the entire COVID period, which is a Testament to the leaders and our associates. And, you know, some, some work that we got from an epidemiologist, we put on staff to help us kind of see around a couple of corners. We, when we didn’t even know where the corners were, we feel really blessed by, by that we, we created a, some emergency pay for our associates. So they didn’t feel well at work. They didn’t have to come to work and they still got paid. So they didn’t, we weren’t forcing them to show up, to maintain their compensation when, when they weren’t feeling well. And then with, with the huge demand for products, we had to increase capacities.
Rick McDonald (39:28):
And we installed from November to February, went from empty space in, in one of our wipes plants to a completely automated line that doubled our capacity for Clorox disinfecting wipes. We did that in nine months and we did it with 175 contractors. Most of whom came from international locations, working with the us state department, working with the white house supply chain task force, and really leveraging every single bit of gravitas that we had with, with anybody to, to bring this thing up in, in nine months. It’s a, it’s an amazing accomplishment for our technical, our manufacturing team. So these are the types of things that we really found ourselves moving into. And these days, what we’re doing is just continuing that approach of reminding ourselves. We don’t need everything ticked and tied. We don’t need a second decimal place numbers to be able to proceed. We’re gonna get a lot of things, right? We’re not gonna get everything right. But the, uh, the trick is when you don’t get the things, right, you come back very quickly. You adjust, you adapt, you demonstrate flexibility. And in this environment, that’s, that’s absolutely a key leadership trait that we’re valuing a lot.
Scott Luton (40:32):
Okay, Greg, there’s so much there, man. We’re gonna have to bolt on in three more hours, but Greg, I’m gonna get your take. I’ve got time. You <laugh>
Scott Luton (40:41):
Right. No way Rick do that, but Hey, really quick. You know, all of that starts, I would, I would assume I would, I would propose with a leadership team. That’s committed to taking care of their people, which is one things that Rick mentioned, you know, people at, uh, being at the center of all they do. You know, the, the other short list you gave us a three point short list of true values. Last time we chatted people at center that all you do do the right thing, do the right thing while you’re still thirdly, playing to win. And as I hear all those moves that that y’all have made in recent years with the immense focus on taking care of your people, it is just remarkable. So folks, if you wanna learn how to do it, you start with being committed to doing it. Greg, your thoughts, you
Greg White (41:27):
Know, as Rick, as you were talking, I could not help, but think the awesome responsibility that you all had second to none, at least until the, the vaccine started coming out. I mean, your job was not only to keep your people safe, but to keep the people of the entire world safe. I mean, what do you think people were reaching for when right when they were cleaning? Right. So just an awesome responsibility and incredible uptick in demand because of that. Great. What do I wanna say? Like popup factory innovations and things like that. I imagine, I imagine Clorox trucks rolling into town, like a revivals got right. <laugh> and, and all of a sudden there’s a factory there, but you know, I think that, I think that the thing that people need to recognize is that this is one of the companies, not the people with products, not that people wanted.
Greg White (42:19):
Right. But that people had to have, and they, they were able to deliver on that. And that is incredibly valuable. I mean, you and Linda and all of the rest of your team are not as famous as you should be, even as famous as are. You’re not as famous as you should be for doing that because I just think about, you know, what were we talking about? If you’re gonna go back to the office, if you’re gonna go to anywhere it has to be cleaned. Right. Right. And yeah, I just, so you know, I can’t, can’t, I, it’s hard to overstate the value of that. It’s remarkable. <inaudible> really,
Scott Luton (42:51):
It’s like a supply chain, bedtime story, right? The uplifts inspires and challenges. Folks who do better, Hey, really quick, Rick, you know, people clearly gonna be a big theme to the conversation. We know we’ve seen it time and time again, that’s one of the favorite parts of what you do is, is recognizing people, especially all of them. But you know, you have a lot of tenured team members at Clorox, and I’ll never forget. One of my favorite aspects of our, of one of our previous, uh, conversations was around a team member. I think he was based out in one of your California plants. He’s been interviewed. I believe it was NBC news. And yeah, I’m a paraphrase here, but this is the height of the pandemic. And the gentleman said, you know, when I go into work, now we’re on a mission. We’re on a mission. And that goodness gracious. If, could you imagine if, if, if Greg, if to hear someone that works for your team to say that and be committed, Rick, speak to that, if you would.
Rick McDonald (43:48):
Well, it’s, it’s a, it was a really great segment with Lester hold. And, uh, we were honored to be able to participate in that. And we had several associates who were interviewed for, for that segment and they spoke the, the hearts and minds of the rest of us, which was, we were on a mission. And we were really after making sure that we were protecting millions and millions of people and, and families around the world, whether it was a medical center or a hospital or individuals in their homes, or maybe if they were going to work. And we, we, we took that mission very, very seriously. And you could hear it in the voices of those who were, who were interviewed. We didn’t really do a whole lot of coaching with them at all. It was just, you know, talk about what you’re experiencing and, and what you’re feeling as you come to work every day.
Rick McDonald (44:31):
And they did just a fantastic job of representing the rest of us. And it it’s carried through to today. We realize we have some very important products in people’s lives. And, you know, not only are disinfecting products, but our products like Kingsford charcoal, hidden valley ranch and glad, and Brita, birds, bees, they make people’s lives better. And while we’re a health and wellness company, we recognize these other brands also are very predominant in people’s lives in helping them live a more fulfilled life. And the purpose of the brands really gets played out in people’s homes day after day and week after week.
Scott Luton (45:02):
Yep. Greg you’re
Greg White (45:03):
I can tell you Kingsford Hary chunks, they make my life better unquestionably.
Rick McDonald (45:07):
Right? Excellent. Yeah, they’re great. They’re great.
Scott Luton (45:10):
We, Hey, and, and to further that point, we just got a, one of these electric smokers and I picked up a bag of Kingsford apple chips and Hickory chips. Holy cow made some chicken drumsticks, made some baby back ribs and family was just falling out. It was great game
Rick McDonald (45:24):
Changer. Game changer though. Yeah. Thank you for that.
Scott Luton (45:27):
Oh, you bet. All right. So Greg, Rick, look, I’ve got a Rick McDonald tattoo. I’m very, you know, I, I wear my feelings on my sleeves. We’ve had the opportunity to see and engage with Rick and his team behind the scenes. And we do some of the stuff in front of the camera, but you see what you hear is what you get very authentic leader, very authentic company. But Greg, what was been your favorite part at last? He was just talking about his team and getting interviewed. And I mean, your response to what Rick was just sharing there.
Greg White (45:55):
So I think if I remember this correctly, Rick, you had either spoken to one of those people or maybe even worked in plant or visited their plant of one of the people that got interviewed on, on that. And, and that’s the thing that, that’s one of the things that really cements the culture of Rick and the, and the Clorox company is he’s out there in the field. He’s done it still doing it. I think, I think one aspect you haven’t really shared here is you really like being in the plant, you like meeting the team, you like seeing the operations go and it, it Fe it’s kind of like, it feels like at times it’s kind of your happy place or one of ’em. And I think having an op a strategic leader who has such a passion for the operations of the organization is really incredibly valuable. And it bridges that gap between culture and operations performance and, and, you know, higher purpose. So I, I think that’s, you know, that’s, what’s so encouraging about what they do.
Rick McDonald (46:58):
I agree. I appreciate those. Yeah. I appreciate those kind words, Greg and you’re right. I do love being in the operations, you know, these days in my role, it’s, it’s a little bit less about like, how are things going day to day, week to week? It’s more about what are the barriers in the roadblocks that somebody is put in front of the team, that’s keeping them from getting to their objectives and how can I help them solve that? So that’s, that’s a thing that I’m going to, when I, when I go into our operations that I’m listening for the most, how can I help? It’s also a great chance. And we did this several times through the pandemic, although not as much as we wanted to, but it’s a great chance to get in. Just say, thank you to people for all they contribute every day. But certainly what they’ve contributed over the past couple of years, you know, we had volume on somes skews. That was 500% of our normal demand. We were running 24 7. We did as much as we could to produce as much product as possible. Right. And you know, that, that, that was, that was a result of people just having the will to keep showing up day after day after day and grind it out. And we’re really grateful that they, they did that for
Scott Luton (47:55):
Us. Absolutely. The, the global community is all right, I’m gonna share a couple last comments, and then we’re gonna make sure folks on to connect with Rick and the Clorox company. Shahi going back to the word. Resilience says that the, the word from the dictionary was reinvented during COVID, which was the talk of the town across all the boardrooms continue still is right. So important to, to realize that in a, in a meaningful operational way, Dr. Ronda, Rick, that’s incredible. Congrats on keeping those 6,000 team members safe. Pulley’s talking about growing green product, man. We’ll have to circle back on that perhaps, uh, Julio, there’s a whole line of products. That’s right. Chlor. That’s right. Greenworks right. Is green work Greenworks yeah. Yeah. I think that, that think that’s right. Savannah was talking about the sustainable supply chain. Of course we’re we’re that is front in mind for so many people, Dr.
Scott Luton (48:43):
Rhonda, get this says, she’s curing <laugh>. She is cursing. I’m a bigger fan of the brand now healthy workplace company with perspectives and a culture that is living in a way that values humanity thankful for listen in today and hello, ALO wall only. Great to see you here today via LinkedIn, let us know where you’re tuned in from. Okay. So I think we have, we’ve added Greg to our Rick McDonald fan club. We’ve added to the membership roster. I feel like today, which was part of my purpose, but I really mean I’m kidding aside, you know, we’re big fans and, and, and all earnestness and being genuine about it. I admire, I look, I admire real leaders that practice deeds, not words. And mm-hmm <affirmative>, and, and you can see do the right thing, even if it’s painful at times, time and time again, that that’s, I always be, be big fans of those types of leaders. And Rick, I appreciate how you embody that, but how can folks connect with Rick? How can they learn more about the Clorox company?
Rick McDonald (49:42):
Yeah. You know, the best way to do it a couple different ways. First of all, you can find me and the Clorox company on LinkedIn. And then if you wanna look at our company, learn more about us, learn more about our brands, our brand purpose, and look for career opportunities. You can do firstname.lastname@example.org and, uh, we invite everybody who’s, uh, who’s interested to come in, come and join us. We, uh, we think a lot of our ignite strategy, and we think that, uh, joining the company, you could ignite your career if you’re, if you’re interested in doing so, we’d love to have you
Scott Luton (50:12):
Outstanding, outstanding. Well, Rick McDonald on behalf, our entire team, thank you for spending another hour with us here. We know how busy you are, but Greg, we mean it. Rick brings it each and every time he’s like a, he’s like, Dan’s be Swanson here lately. Huh? <laugh>
Greg White (50:27):
You know, I feel, I feel like one of those people in the front row, a concert going, ER, right. But I mean, it’s true. I mean, from the very first time we met Rick in a professional setting and and you could see we, should I talk about, should we swish him out so I can talk about
Rick McDonald (50:41):
Him? Let’s do that.
Greg White (50:41):
I would talk about you to your face, Rick, in very first time, we could, you know, we could see the, the genuine authenticity of, of your leadership style and how effective it had been and, and continues to be. And we didn’t even know what the potential was until pandemic hit and the some ASCA of keeping 6,000 people safe during that time and helping all the rest of us be safe is, is so incredible. And, and, and that, it’s such a huge part of the culture of the company. It’s, it’s just exciting. I think companies like Clorox leaders, like Rick and Linda and, and the rest of the leadership team at Clorox, they will have a better time of it as they try to add to their rosters. Right. For, you know, for whether they be supply chain or sales or other roles, because the, the culture of the company is so evident and so genuine that it’s just undeniable. Right?
Rick McDonald (51:41):
You guys. Yeah. I mean, just don’t know what to say. Thank you so much for the kind words. I’m very appreciative of that. I also wanna acknowledge, my two has stayed together through all this nobody’s given up the rope nobody’s left. We’ve just all, all been grinding away and it’s a Testament to them as to what we’ve been able to accomplish. And, uh, I thank you a lot for the time that we had today and the chance to get to talk with you guys again, really enjoyed it.
Scott Luton (52:02):
Wonderful. Yeah. Our pleasure. I have so much more to cover fascinating hour with you. I really appreciate all you shared in a very transparent manner. And we’ll see you again here really soon. Rick McDonald, senior vice president and chief supply chain officer with the Clorox company. Thanks Rick man. Okay. Folks, we told you that’s all. That’s all I know to say, Rick Greg is, we told you, he is, he is, you know, much like, and Greg, as I think about it, you know, we’ve had a chance of course, to sit back down with Rick. We’ve had a chance to sit down with Tony Jackson, chief delivery officer with Lex mark LA last week. For the second time, I mentioned the shaker, not a run Ron John, which we’re publishing in probably next week or so the approachability and the down to earth keeping it real while changing in many ways, changing the current state in some cases changing industry. And that that’s, that is a common theme amongst, you know, these three senior leaders that’s extremely valuable.
Greg White (52:56):
Yeah. I think you, when you, you know, when you talk to leaders of, of really powerful companies, they’re gonna be really powerful leaders and, and what seems, and they treat very much like second nature or ho hum. It’s just my job, right? The more they treat it like that, it seems like the better they are, they don’t, you know, they don’t have to repeat it, but, but you’re right. I mean, we have had, we’ve had a, a number of leaders as we’ve kind of started to expose more and more of these supply chain practitioners had had a number of these leaders who are clearly authentic and properly focused and equipped to, you know, to do fantastic things for their people, for their companies and for their customers. So it’s yeah, it’s inspirational. That’s right. It’s in a good week and a half, right?
Scott Luton (53:44):
I mean a great week, great week and a half. Great great year, you know, have these conversations. Cause it really, they are taking our industry to a whole new place while persevering old and new challenges and ways that, that, you know, we’ve never seen before. So folks, thanks for tuning in. Thanks for all the great comments as Shahi. I appreciate your feedback. Thanks for your earlier comments. SIA. Great to have you back here today. Dr. Rhonda. Wow. In the, in the elevated mood now people like Rick did this. Wow, man, Rhonda might be a bigger fan than me. I don’t know. People like Rick make our planet a wonderful place to live and work in together. Thanks Scott and Greg for having this segment today. Well, Hey, just
Greg White (54:23):
Think about that. She’s listening to this being elevated while she’s standing at one of the most beautiful places on the planet. Right? Right. So that’s Sylvia. I can’t even imagine that feeling.
Scott Luton (54:33):
That’s right. Sylvia was with us on Monday. She says staying true and humble. Very well said. Agreed. Okay. Gotta leave it there. Folks. Thanks for joining us here today. Big, thanks to Rick McDonald and Molly and the rest of the Clorox company team for all their facilitation. Big thanks to our production team. Chantel Amanda, Catherine Clay. You name it for helping to make the show happen here today. Thanks for everybody that showed up and brought it as always Greg, always a pleasure to do these conversations and do these shows.
Greg White (54:59):
Scott Luton (55:01):
But folks, it’s time to act. There’s no time like they’re present. So Scott LT and our team challenging you to do good to give forward and to be the change that’s needed to be like Rick McDonald, the world will be a better place. You’ll have a great time. We’ll see you next time. Right here. Won’t supply you now.
Thanks for being a part of our supply chain. Now community check out all of our email@example.com and make sure you subscribe to supply chain. Now anywhere you listen to podcasts and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on supply chain. Now.
Rick McDonald is the Vice President of Global Supply Chain Operations for The Clorox Company. In this role Rick has responsibility for approximately 5000 people in 23 countries in manufacturing, contract manufacturing, planning, logistics, engineering, quality assurance, safety, health, environment, security and sustainability. His team is responsible for delivering against commitments in the areas of Employee Engagement, Personal Safety, Product Quality, Customer Service, Cost and Enabling Growth. He is the Executive Sponsor of SE ABLE, Clorox’s Black Employee Resource Group. Prior to this role, Rick had an International Supply Chain assignment, reporting to the GM of the International Division. He was accountable for Volume and Profit results as well as Safety, Product Quality, Customer Service, Total Delivered Cost and Enabling Growth. He and his team (located in Atlanta, London, Toronto, Sydney and Hong Kong) interfaced between the business and the function, creating business strategy, current and future year financial forecasts, driving execution and assuring alignment of Supply Chain plans and business plans. Preceding this role, Rick was Clorox’s Vice President of Global Logistics. In this role he was responsible for Customer Service, Distribution Center Operations, Transportation Operations and Supply Chain Management. He owned the company’s Order to Cash process. Rick joined Clorox in 1992. He has held numerous Supply Chain roles from Sourcing and Planning to Plant Management and Logistics as well as several roles reporting to Division GMs. Prior to joining Clorox, Rick worked for Frito-Lay for 10 years in 5 U.S. salty snack food manufacturing plants. He is a former Board member of the Yuhan/Clorox Joint Venture (S. Korea) and served on the Supply Chain Advisory Board at Atlanta Technical College and at Clayton State University. He is a past member of the Chlorine Institute Board of Directors, serving on the Membership Committee and as co-chair of the Customer Stewardship Committee. He served on the Board of Directors for the Barbecue Industry Association and was elected Vice Chairman. An Atlanta native, Rick holds a Bachelor’s of Science degree in Industrial Management from Georgia Tech and lettered as a member of the GT baseball team. His hobbies include go karting and high-speed performance driving.
Host, Supply Chain Now en Espanol
Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.
Sales Support Intern
Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.
Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more. In his free time he likes to read and write short stories as well as watch movies and television series.
Director of Communications and Executive Producer
Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys. She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.
Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.
Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.
Host, The Freight Insider
Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).
Host, Logistics with Purpose
Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.
Host, Supply Chain Now en Espanol
Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.
Sales and Marketing Coordinator
Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.
Host, Supply Chain Now
The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.
He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.
A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).
Host, Logistics with Purpose
Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.
Host, Logistics with Purpose
Kevin Brown is the Director of Business Development for Vector Global Logistics. He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.
Host, Logistics with Purpose
Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.
Host, Logistics with Purpose
Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.
Host, Logistics with Purpose
Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.
She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.
Host of Dial P for Procurement
Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.
An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.
A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.
A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning. He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.
Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.
Social Media Manager
My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.
Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.
Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.
Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.
Business Development Manager
Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.
Vice President, Production
Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.
Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research. Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.
Host, Veteran Voices
Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.
Host of Dial P for Procurement
Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.
Host of Logistics with Purpose and Supply Chain Now en Español
Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.
He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.
Host of Digital Transformers
Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog. He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community. Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include Cisco, Microsoft, Citrix and IBM. Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane University, O’Reilly Media, LinkedIn Learning, and Pluralsight. Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems Engineering, Carrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.
Director of Sales
Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.
With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.
When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!
Principal, Supply Chain Now
Host of Supply Chain is Boring
Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.
Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.
Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise
When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.
Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.
Founder, CEO, & Host
As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.
From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.