In the latest episode of Supply Chain Now, host Scott Luton and guest Mike Griswold from Gartner discuss a variety of topics including the impact of the pandemic on smaller suppliers, the transformation of Macy’s, the use of AI in supply chain optimization, and the importance of networking and continuous learning in supply chain careers. Listen in as Scott and Mike emphasize the importance of understanding customer needs, investing in smaller suppliers, and improving visibility in the supply chain. Mike also highlights the need for supply chain professionals to have a clear career path and to be open to lateral moves to gain necessary skills and experiences.

In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders shaping the future of reverse logistics and circular supply chains. Joining the conversation are Sean Cleland, Vice President of Mobility and Asset Recovery at B-Stock, and Rich Bulger, Founder and Chief Circularity Officer at All Things Circular. Sean shares how B-Stock has pioneered the secondary market for retailers and brands, using data and AI to transform returns from a tactical afterthought into a strategic advantage. He explores how mobile technology sets the pace for the broader supply chain, why retailers like Best Buy are rethinking refurbished and resale programs, and how companies are shifting toward proactive planning and insourcing to better manage reverse flows. Rich reflects on his journey from building billion-dollar trade-in programs at Verizon and Cisco to launching All Things Circular, a platform dedicated to education, collaboration, and innovation in reverse logistics. He highlights the evolution of returns as a revenue driver, the urgent need for new training and curricula, and the importance of circular thinking in addressing a $1.6 trillion challenge. Together, Sean and Rich offer a candid look at where reverse logistics is headed, the role of AI in predicting…