Join us for an insightful journey into the heart of the beauty industry’s retail supply chain. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson delve into the intricate world of beauty retail with special guest Caroline Troit, Senior Vice President, Salon Centric, for L’Oreal. Listen in and discover why the retail supply chain is the lifeblood of the beauty industry, powering the seamless delivery of products to millions of independent stylists and salon owners and explore how innovation, sustainability, and the relentless pursuit of efficiency are shaping the future of beauty retail supply chains. Get ready to uncover the strategies and insights driving retail success in the dynamic world of beauty, in this episode, as we hear directly from a leader at the forefront of the industry, Caroline Troit.

Today on Supply Chain Now, we explore how supply chain leaders are balancing powerful new technologies with the human expertise required to make them work. Featuring insights from Jimmy Sebastian on FourKites’ AI platform Loft, and what it means for real-world operations. Welcome to The Buzz, powered by EasyPost! Hosts Scott Luton and Rick McDonald unpack the growing convergence of AI automation and workforce strategy across the supply chain landscape. From faster workflow deployment and operational agility to the evolving labor pipeline and the surge in returns fraud, this conversation highlights why success today depends on both smarter tools and stronger people strategies. The discussion emphasizes that digital transformation isn’t replacing humans, it’s redefining how organizations empower them. What you’ll learn by tuning in: How AI workflow platforms are accelerating implementation and operational responsiveness Why human capability building is just as critical as technology investment What Gen Z’s rising interest in skilled trades means for future workforce planning The increasing business impact of fraudulent returns and how technology can help combat it Practical ways leaders can align automation with talent strategy to build resilience If you’re a supply chain, operations, or technology leader trying to scale automation without losing the…