In this replay of an original Supply Chain is Boring episode, Chris Barnes sits down with and interviews Dr. Benn Konsynski.
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/service-sisterhood-empowering-women-veterans-vv89
Podcast
May 17, 2024
From Service to Sisterhood: Empowering Women Veterans with Dr. Amy Stevens
In this new episode of Veteran Voices, hosted by US Army veteran Mary Kate Soliva, Soliva welcomes Dr. Amy Stevens, a Navy veteran and founder of the Georgia Military Women to the show. Stevens shares her journey from her early days in the Navy, where she was one of the first women to serve in co-ed classes, to her transition into civilian life. She discusses the challenges she faced, including sexual harassment and the lack of resources and policies to protect women in the military. Stevens also talks about her work in the Georgia Military Women, a Facebook group that provides support and camaraderie for female veterans in Georgia.
return management
Podcast
October 20, 2025
Ask Me Anything on Reverse Logistics & Returns
In this episode of Supply Chain Now, Scott Luton and special guest host Claudia Freed, President & CEO of EALGreen, welcome Chuck Johnston, Chief Strategy Officer at ReturnPro, for a deep dive into the “dark side” of supply chain: reverse logistics and returns management. They unpack why returns are a nearly trillion-dollar challenge in the U.S., how BORIS (buy online, return in store) strains store operations, and why many retailers still under-invest: leaders often can’t see the full cost across functions or make the ROI case for what’s treated as a cost center. Chuck shares how the space has evolved from yellow notepads to data-driven decisioning, highlighting intelligent algorithms that route items at the customer’s first return click, fraud mitigation with imaging and behavior signals, and how third-party innovation is compressing software build times. Claudia adds a nonprofit and circularity lens: donation channels, extended tax credits, and AI pilots (computer vision + MCP agents) that identify item condition and slotting in real time. Together, they explore where to start, why cross-functional “ambassadors” matter, and how partnerships across retailers, manufacturers, nonprofits, and 3PLs can turn returns from margin erosion into measurable value and social impact. This episode is hosted by…