In this edition of This Week in Business History, Kelly Barner revels in the business side of Thanksgiving – from turkeys riding on trains to the cost of filling a Macy’s Thanksgiving Day Parade balloon, to why the Friday after is the busiest day of the year for plumbers, listeners will learn about the inventions, innovations, and investments associated with the most celebrated holiday in America.
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customer experience
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December 8, 2025
How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business
In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster. This…
leaders
Podcast
December 4, 2024
5 Crucial Things CEOs Must Know about AI
Join Scott Luton and special guest Vin Vashishta on the latest edition of Whiteboard Wisdom, presented by Supply Chain Now. In this episode, they delve into five crucial things CEOs must know about artificial intelligence. Vin, a seasoned AI advisor and CEO of V Squared, shares his extensive knowledge on defining transformation, the big picture of AI platforms, foundational models, the current capabilities of generative AI, and the future of simulations. This insightful discussion is packed with practical advice and forward-looking strategies to help business leaders navigate the evolving landscape of AI. Don’t miss this opportunity to learn from one of the industry’s leading experts.