In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on leadership, innovation, and the future of supply chains. Mike shares how leading organizations are expanding beyond logistics to connect planning, customer experience, and innovation. Drawing on lessons from the Ryder Cup, he highlights the power of preparation, teamwork, and resilience; qualities that define both top athletes and successful supply chain leaders. Mike also explores how AI can strengthen decision-making without replacing human expertise. He shares insights from Gartner’s Top 25 and previews the upcoming Planning Summits in London and Denver. From aligning people and processes to driving performance in uncertain times, this episode offers practical lessons for building smarter, more connected supply chains. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Mike Griswold Learn more about Gartner Learn more about our hosts Want more Supply Chain Now? We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar: Watch and listen to more Supply Chain…

From saving time, cutting costs, and enhancing efficiency to mitigating errors, relieving workforce pressures, and reducing employee turnover, technology adoption can pay dividends when it comes to freight auditing. In this unique episode of Supply Chain Now, we’re joined by two companies that have worked together to realize the benefits that technological innovation can bring to the freight auditing table. With Ecolab having undergone its own highly successful transformation journey, Natalie Rekow, Senior Logistics Manager, Transportation Admin, Cost Performance and Freight Payment, offers up her firsthand experiences on the differences that embracing key solutions can make. Alongside her is Shannon Vaillancourt, President and Founder of RateLinx – the partner enterprise that stepped in to support Ecolab during its process optimization venture – who provides a window of insight looking at exactly what’s involved in moving from a manual to technology-driven operation. Tune into this insightful discussion on freight auditing transformation to discover: · The difficulties presented by manual processes. · How AI-backed software can be leveraged to tackle the work of hundreds of people. · The critical importance of not just any data, but good data.