Digital Transformers
Episode 32

There's so many people in government that have astonishing talent, but they all save it in house. [...] You never know how we can help a colleague across agencies. We've got to learn to drill down these silos and make some partnerships and grab some friends because as good stewards of the fiscal federal dollar, it's so important when we think about innovative change coming forward.

-Dr. Camille Jones

Episode Summary

It’s always inspiring to hear from a true innovator, but how about three? In this episode, Kevin L. Jackson sits down with three technology leaders re-imagining the citizen experience, one application at a time. Tune in to hear from Dr. Camille Jones, Eric Adolphe and Josh Pendrick as they discuss a new government app called EMMA (Electronic Mobile Medical Application), geospatial technology, robotic process automation (RPA), what this all means for the 2030 U.S. Census and more.

Episode Transcript

Intro/Outro (00:01):

Welcome to digital transformers. The show that connects you with what you need to build, manage, and operate your digital supply chain. Join your host in a timely discussion on new and future business models. With industry leading executives, the show will reveal global customer expectations, real world deployment challenges, and the value of advanced business technologies like artificial intelligence, blockchain, and robotic process engineering. And now we bring you digital transformers.

Kevin L. Jackson (00:35):

Hello everyone. This is Kevin L. Jackson, and welcome to digital transformers. This show is designed to educate and inform you our audience on the immediate value of digitalization. We do that by highlighting companies and executives that are leading global industries into the digital future. Today, we’re talking about the industry known as government, and it’s very special because we’re highlighting how the us federal government specifically the us census bureau is transforming how itself to prepare for the 2030 census. You think that’s way, way off in the future, but it’s important to prepare for such a major event. So with me today is Dr. Camille Jones, the assistant division, chief of the administrative and customer service forward edge AI CEO, Eric Adel, the lead contractor for the project and ripples CEO, Josh prick, a major contributor to the UC I D technology effort. Welcome y’all. So Dr. Jones, could you please introduce yourself the bureau and the Emma project that you are skillfully leading?

Dr. Camille Jones (02:01):

<laugh> I dunno about skillfully leading, but <laugh> I show up in asked to I’m Dr. Camille Adams Jones. And I have been, um, the, I have the pleasure of being the assistant division chief over a dynamic avenue of government, where we are leading dynamic, um, doers in innovation transformation as well as execution. Um, the Emma project is our electronic mobile medical application and it came about from an unfortunate incident. I had, I got hit by a car.

Kevin L. Jackson (02:31):

Wow.

Dr. Camille Jones (02:32):

I was trying to be, yep. I was trying to be a good wife and I was out on the roads in Washington, DC, as in new Yorker, I know better to be out on the roads in Washington, DC when snow first hits the ground, those DMV drivers are gonna get you one way or another. And I got caught and I had a car

Dr. Camille Jones (02:50):

<laugh> and, um, and I called my insurance company state farm and they said, well, do you have your cell phone on you? And I said, I did. And they, I took six pictures of everything that happened. I sent it to them. And next thing you know, I had a, a state farm claim number. Everything had worked out, they had had an appointment for my car to be taken in. It told me where the nearest ERs were to take care of me. I even sent me, um, examples of how I can do physical therapy if needed and what all my policy limits were. And I thought being over the things I’m over at the us census bureau, in my role, I oversee safety, occupational health, our employee assistance program, as well as our personal property and tos claim and workers compensation program. But I felt like if state farm could come up with an application to do all of this, right, why can’t we as government?

Dr. Camille Jones (03:37):

And so I decided to make friends, I attended about seven different industry days. I stopped talking to people who just hung out at census and I started hanging out at other agencies. I started hanging out at other forums. I started taking advantage of this virtual environment. We’re in attending different conferences via like some of our social media platforms on LinkedIn. And I met about 16 different companies that understood what I was looking for. But then I only met one <laugh> that already had a phase one and two process taking place through our friends over at the national science foundation. And I said, they’ve got what we need. If we can transform the work that we do right now, that takes us up to seven days to complete, just to initiate mm-hmm <affirmative>. And we can do that in under three minutes. Let’s go, let’s do a government. We speak about being transformative leaders. We speak about being innovators. Let’s go, let’s put our money where our mouth is and let’s see if we can do it. So I made some friends, I made some friends and I have to say, I think I made the best of friends. One of them being Mr. Eric, adult <laugh>. And I have to say, he’s not too bad with picking out fireplace backgrounds either. So

Kevin L. Jackson (04:51):

<laugh> no, I mean, there’s a lot to unpack there. Uh, Dr. Jones, because you talked a bit about, uh, partnerships. Okay. Not just partnerships with industry and learning from industry, but within the federal government itself. And you actually work with the NA national, um, science of, of foundation to identify ways that you can improve your own bureau. Is that done? Often?

Dr. Camille Jones (05:23):

I have to say, it’s not sometimes we, I don’t know. We work within silos. We work in home in the house, or we work within our direct bureaucracy of whatever governing agency is over us. And sometimes you’ve gotta make friends elsewhere. I tell people all the time, like even with what I do get some diverse friends. If you are a dancer, find an engineer. If you’re a doctor, hang out with an AC, when an act, what an accountant find somebody whose thought processes are different than yours. And I have to say, I would not have been able to accomplish what we were able to accomplish. If it hadn’t have been for my friends, from other agencies. When I say friends, just colleagues, people, I didn’t know, but I just connected with cuz they were at the same industry days, they were wearing a government badge.

Dr. Camille Jones (06:04):

They had a gov.gov email address. And so it was like safe for them to talk to. And there was some good people over at the small business administration that introduced me, not just to how I could get this done, how we could partner with other agencies, but they let us know what vehicles were out there to get it done. The acquisitions process in government is one that can hinder a lot of us. And if you find ways to just make connections, partner with individuals who know how to there’s so many people in government that have astonished astonishing talent, but they all save it in house. We’re all gate keeping just wear our own. And if we can say, yeah, you can come over. Yeah. You wanna know what we do here? Take a look at what we’ve got going on. Show off a little bit, tell people what you’re doing.

Dr. Camille Jones (06:49):

You never know how we can help a colleague across agencies. We’ve gotta learn to drill down these silos and make some partnerships and grab some friends because it’s good stewards of the fiscal federal dollar. It’s so important. When we think about innovative change coming forward, we’re no longer gonna be able to have those systems that are really just Excel spreadsheets or those paper based systems where two people have keys to the file cabinet. Like we’re living in a digital area. So why not get on board? Why not be brave and get out there and figure out how we can do better? How can we be be more efficient in what we do? How can we be better to our end users? How can we truly take advantage of this internal and external customer experience we wanna elevate? And I said, I said one I’m for one I’m ready. Let’s go. Let’s go.

Kevin L. Jackson (07:36):

Ooh. Wow. This is study. That is awesome. I, I, I really like your, yeah, I really like your broad vision. So, so Eric, uh, please don’t fall off that pedestal to Dr. Jones. Yes. Put you on <laugh> so Kevin. Yes.

Eric Adolphe (07:54):

So Kevin, I will never, ever follow Dr. Jones in a podcast ever again. <laugh>

Kevin L. Jackson (08:02):

It’s like

Eric Adolphe (08:04):

Michael Jackson said, you know, get the mic and keep the mic and never give it away. <laugh>

Kevin L. Jackson (08:09):

I mean,

Eric Adolphe (08:10):

I mean, she, she summed it all up. I mean, it was brilliant. There’s not much more for me to add to that. I wanna say you could see the passion there and you know, the thing about Ford edge, you know, we, we focus on three things. We focus on national security, public safety and addressing, you know, complex social problems like bias and those kinds of things. Right. Mm-hmm <affirmative> so we, we tend to want to, uh, take on these projects that are, you know, that ha have those themes, but, but also the, the sponsors, the partners in government are passionate. You can see the passion coming from Dr. Jones. And I just love it. Yes. I mean, this is just absolutely great. And you could tell, so Dr. Jones, the audience may not know this was the winner of the fed 100 award, which is a prestigious award that’s that’s given to government executives who are involved in transforming the way government does business. And, uh, so she’s, so we’re in the presence, we’re their presence of Royal. I so appreciate that.

Kevin L. Jackson (09:14):

I mean, one of the things, um, I mean, tell us a little bit about you also as well as your company, but one thing that Dr. Jones sort of mentioned was the small business administration. And, and I understand that, uh, basically a lot of this happened through what’s known as an S B I R. Um, so, so tell me about yourself and about for edge, but why is, why was the S B I R such an important tool when it comes to digital transformation?

Eric Adolphe (09:53):

Yeah. So S SP programs, uh, small business innovation research program is, is a passion of mine as well. I’ve been doing SPR for 33 years. That’s all my, most of my adult life program actually is 40 years old. This year. This is celebrating its 40th year anniversary, and it’s, what’s called America’s seed capital. Um, this program was founded, um, again, 40 years ago to address concerns that, um, that they had at national science foundation about the us eroding dominance in innovation. And so what essentially what happens is it’s in three phases, phase one is basic research or transitional research phase two is you’re taking that sort of, uh, research to that proof of concept. And you’re developing something that, uh, has been de-risked and ready for market phase three is where the big payoff is phase three. You have the ability to get so source contracts and in the expedited fashion, in the federal government, for anything that’s related to the technology that arises, extends or concludes the work you did in phase one or two, and it could be research, it could be services, or it could be products or any combination, uh, of the three.

Eric Adolphe (11:12):

So Ford edge participates in the program. We have SBIRs with the national science foundation, um, with census now, and also with the us air force, we’ve got others that, uh, are sort of in the pipeline, but this program, um, most people will not know this. This will be a surprise through your audience, but companies like Qualcomm Genentech 23 and me, um, LASIK iRobot. These are American brands, powerful brands that came to the program, got their start from this program. And so it’s not a government program. So we were thinking it is a government program, but it’s not a government government program. It’s, it’s a seed program to create the next generation entrepreneurs. Now, one problem with the program is that less than 0.6, that’s not even 1%, 0.6% of S B I R dollars have gone through African American entrepreneurs. That is a tragedy, and that’s something we’re trying to address.

Eric Adolphe (12:14):

So I’ve spent the last few years trying to focus on goal number three of the program, which is the foster encourage women and minorities in innovation and entrepreneurship. The, the program in 40 years has never achieved that goal, right? So we gotta do better. But as you can see from the list of companies, I, I mentioned this program is central to our economy. You have a number of companies. Google’s another one, you have a number of companies that would not be here today, had it not been for the program. So you ask me a little about our company, you know, we’re committed to making sure that the bureau census is successful with the Emma project, which is a phase three S B I R. We’ve got a lot, you know, writing on this. You know, we wanna showcase this as a success, um, for the bureau census, this success for Dr.

Eric Adolphe (13:06):

Jones and her team and the success for the taxpayers. Right. Um, so, uh, just a couple more thick points about Ford edge, uh, beyond what we’re doing with Emma. Um, we’re also doing work with the national security agency we’re deploying we’re, um, doing some research within SA developing a very low cost. We’re talking under couple hundred dollars and very low cost quantum resistant encryption device. That’ll secure edge devices. Like I O T SCADA, um, you name it, laptops, phones, et cetera, and keep it from, you know, from quantum level, uh, cyber attacks. So we’re doing some pretty cutting edge things, but again, the point is three things we’re focusing on public safety, national security, and addressing, you know, uh, these complex social challenges that, that, uh, that our country faces.

Kevin L. Jackson (14:00):

Wow. Well, thank you very much, but I would be remissed if I didn’t tell the audience that you are a federal 100 award winner yourself. Congratulations.

Eric Adolphe (14:12):

<laugh>. Yeah, I think they were just giving away when I got it. <laugh> when Dr. Jones got it. That broke the mold. I think they’re not giving them anymore. <laugh> one point that I want to add, but thank you for that. Um, I am a federal 100 award winner, but I gotta tell you that was a, a highlight in the career. You got these milestones in the career, but I do wanna mention a couple of things. I’m the, um, national capital business ethics award winner and the fourth runner rep for the American business ethics award. Those are, I think I cherish those also the, thank you also the, uh, first black S B I R Titz award winner, which is, you know, so those are sort of the, the crowning achievements. And then last year, last one, and this is where I won’t say anymore. I won the, um, service to the citizens award. So all of those is sort of like my body of work, right. Um, service to the citizens, you know, addressing these social issues, innovation, that’s what kind of, what I’m all about.

Kevin L. Jackson (15:15):

No. Well, thank you very much, you know, they always say, you know, thank you for your service to, uh, the military and to, um, first responders. But it’s also important to note that the, the nation has to thank, uh, commercial business for their service to the nation. So, uh, so, so thank you for all of that. So, so Josh, Emma apparently uses a lot of different leading edge technologies and including robotic process engineering and, and natural language processing. But, but your team is focused on this embedded service called universal communications identifier, or U C I E D could, as you introduce yourself and your company ripples, could, could you tell us what the UCI D is?

Josh Pendrick (16:09):

Yeah. Thank you for Kevin and, um, and happy to be glad to be back on the show. But before, before I get into that, I gotta, I gotta keep both Eric and Dr. Jones on their pedestals. Um, <laugh>

Kevin L. Jackson (16:21):

So,

Josh Pendrick (16:21):

So Eric, Eric, no, as he described, I mean, his, one of the things that’s super impressive and, and, you know, at least I’ve been impressed with, with Eric and his team is they truly are ninjas at the S B I R game. And, and just doing business, uh, you know, in the, with the public sector, uh, I’ve learned a ton from them. You know, it’s a great team and I’m really excited to be, to be partnered with him and his team and Dr. Jones. I just wanna, I wanna congratulate you because you truly, truly for truly being an innovator within the bureau, because you did a few things, when you, you told us that story about the accident. I mean, number one, you were curious and asked questions, like, why couldn’t this be different? Right. Which it always starts with that. Right? Some people don’t even get that far.

Josh Pendrick (17:04):

They don’t question status quo, then you took action, which is, again, even the people that question, you know, don’t take action. And then lastly, you, you went and got out of your circle kind of, of influence and, and information to make as you put new friends, uh, which is how, you know, innovation happens. It’s, it’s up leveling the level of thinking. So I I’m really encouraged and just wanna congratulate you for that for, you know, that that’s something that’s, you know, needed in, in areas where there is so much bureaucracy, right. And silos you put. So I just wanted to continue to build you guys up on your pedestals there <laugh>. But so I getting back to, to ripples and your question, Kevin I’m, Josh pricks, CEO of ripples ripples is a S spatial computing company that that’s developed a robust patented geospatial platform that, that integrates the digital and physical world in some really unique ways.

Josh Pendrick (17:59):

Uh, most notably is the system enables, um, the ability for digital files to exist at precise coordinates of, of real world, you know, physical space and these that these files can be interacted with via connected devices, such as smartphones or, or other types of IOT devices. And the way we do that is in a variety of ways, we use a proprietary wireless communication network, as well as which is also patented and other third party positioning systems that all come together to create this single platform, which, which we call inner life, which is essentially a spatial operating system. And it’s that internet of space concept that we talked a little bit about last time I was, I was on the show. And so there’s a lot of use cases for this, for this in incredible technology. Uh, and it’s being used to serve multiple markets and, and a variety of solutions.

Josh Pendrick (18:53):

One of which one of those is, is the, the concepts that we’re doing with the U C I D, which we developed with our partners at TNS. And, uh, now with the U C I D uh, now what the UC idea is, and again, as you put Kevin, it is the univer. What that stands for is the universal communication identifier. And what the UC idea is, is, is the first device level software service to monitor individual device activity for vulnerabilities at that, at that device level, um, how it works is we take the unique network ID, the unique idea of a network device, uh, such as an me, I D number, which is, which is the mobile stands for mobile equipment ID, uh, that every, uh, smartphone and telecommunication device has. It’s a unique serial number, uh, that assigns each devices. And we take these, these unique network IDs min it on a blockchain and integrate that with our, our geospatial platform.

Josh Pendrick (19:55):

I, you know, I mentioned earlier and, and also store metadata about the software and hardware below materials. And so this U C I D was designed to increase the security and transparency for devices of all kinds. Uh, the core features, uh, for the solution include automating the acquisition of the device hardware and software data, the creation and recording of the U C I D on a blockchain ledger. And we’re using a permission based, uh, ledger, uh, the regulatory intelligence and monitoring capabilities that it offers for regulatory bodies, validation of device transactions. And then also the ability to do automation of processes based on, on metadata and triggers. So U C IDs have all the benefits of distributed ledger technology. In addition to the capabil bene you know, the added benefits that come from, you know, from the, the patented interlife platform. And that includes the, you know, all this stuff, the imutability of recording on a blockchain, complete audit history, including spatial audit history, providing asset tracking, monitoring anomaly detection.

Josh Pendrick (20:59):

And along with that ability to, to implement autonomous rules or actions in response to specific triggers. So now as applied to physical devices, such as smartphones, or, or network equipment, a primary goal of the U C I D is to, to flag and, and remediate the, the hardware software vulnerabilities, as well as to gain insight in different patterns or risks, including location based patterns or risk. And the U C I D becomes an important component for any device management solution, especially being able to help mitigate risks in, in large networks, such as telecommunication networks, supply chain, networks, IOT networks, and really all these, you know, these, these massive, um, networks with large connected devices. And in lastly, in addition to the digital, the digital assets, I’m sorry, the physical assets, the, we, the UCD provides similar capabilities to manage these risks involving digital assets, digital assets, meaning, you know, uh, NFTs cryptocurrencies spec, specifically central bank, digital currencies, uh, securities, uh, and, and digital wallets. So really it’s a, it’s a pretty unique, uh, product that we came up with there.

Kevin L. Jackson (22:11):

Wow. So it it’s sounds like it’s really kind of a, a broad service. It’s not like a niche. It’s something that can support not only physical devices, but, but virtual assets of physical assets and virtual assets as well. Uh, this is, this is, this is amazing. So Dr. Jones, we, we talk about digital transformation and you really do exhibit a lot of the key traits required for digital transformation like that curiosity, um, and, uh, that drives you to not accepting the status quo and, and sort of getting outside of your comfort zone and your, your willingness to share information. And as you said, you are part of the commerce department as a organization. Uh, that’s really focused on data. Why is Emma so important, uh, to your broader organization? Because, uh, a medical, uh, mobile medical paperwork application seems like it’s pretty narrow scope. So, you know, how is that transformational?

Dr. Camille Jones (23:28):

It’s called the beginning. Kevin it’s the beginning. We gotta, it works. We gotta prove that everything Eric has promised is truly capable and doable. And then it’s just the beginning. It’s showing that we can bring AI technology, blockchain, understanding into the folds of federal government exercises and efforts. And we can show if it can do this for my little small pocket of the world, mm-hmm <affirmative>, um, at the us census bureau, then what can it do for the department of energy? What can it do for our friends over at justice tracking inmates? What can it do for our folks over at department of Navy working on transformative federal fi finance systems and make sure the war fighter never has to worry about whether or not their check is gonna end up in their checking account. On the day of payroll, there is so many things to come with AI, and I’m considering us just the beginning.

Dr. Camille Jones (24:18):

And I’m hoping that all of my peers across government are looking and watching the same way I’m looking and watching them. And they’re trying to figure out how can this work for us? How can this work for us? What innovative needs do we have? We all have something that we have at work. That’s just like a bug Abu to us, like, the 17 steps in this is there way to retire some of these legacy systems that were built basically prior to us being born or prior to Eric starting his 33 year journey in S B I R, is there any way to retire some of these systems and really embrace what industry is doing right now? What may be going over on, in different, um, industry structures, what’s going on in infrastructure, what’s going on in agriculture, what’s going on. Even across the pond in international waters, what innovative things are coming up that our talent can latch onto?

Dr. Camille Jones (25:12):

Cuz nobody can tell me that we don’t have the talent on wherewithal in federal practice, but do we have a springboard that allows that talent to jump into think tanks and say, I’ve got an idea, or this is a problem. What solutions out there exists? So us to, for us to make it better, that whole works smarter. Not necessarily harder. How do we bring efficiency in this? And then how many of us are comfortable standing on the other end, becoming the customer, becoming the consumer, becoming that American, that American citizen that’s out there counting on statistical data that comes from the census bureau. So while I’m waiting on this data to come, has Yahoo, given it to me, has Gardner given it to me already have Twitter already letting me know what’s gonna happen? Yeah. Like we don’t wanna be. I tell people all the time that we don’t ever wanna be in a situation where we become blockbuster, no offense to blockbuster, but they were the coolest kids on a Friday night.

Dr. Camille Jones (26:12):

You could ever wanna hang out with that. Decon rewind was the place to be everybody overpaid for Twizzlers and popcorn that you could have easily gotten was $6 less. Right? Then this skinny kid, nobody really knew didn’t understand who he was, came into town, walked up to blockbuster and say, Hey, I got an idea. You know, I think if we hung out together, maybe we could do something great. And blockbuster said, what’s your name? And they were like, Hey, um, my name is Netflix. And they were like, nah, we’re cool. We don’t need that. Nobody’s ever gonna give up on blockbuster. We’re always gonna be the greatest things

Dr. Camille Jones (26:50):

Ever. And then Netflix said, hold my idea. Hold my, and now when is the last time you guys walked into a blockbuster? I tell everybody you don’t wanna be left behind right now, a newspaper. By the time it hits print gets out to your yard. It’s already stale to our hotel industry. You better be watching your back with Airbnb, to our car dealerships, car Vanna, zoom, they’re coming government. What makes you think that won’t happen to us? Yes. This tructure will always be there. But if we really wanna be where people find the, um, data that they need be that trusted agent of stewards of information technology, we’ve got some work to do. We’ve got some work to do, and everybody thinks it comes from the top of administration, but it actually comes from those of us in seats with boots on the ground in seats of influence that can make things happen.

Dr. Camille Jones (27:42):

They’re counting on us to bring innovation and ideas. And instead we are recycling the old, but we can do better. We can spit sign what we’ve got. Of course nobody’s saying let’s throw away our archives of historical data, cuz we’ve got some great stuff that we’ve done, but how do we elevate it? How do we elevate it? How do we challenge ourselves to be true champions of tomorrow? What are they gonna say about us today in the history books tomorrow, aside from this whole group out air frying bake, air frying carrots and calling it bacon, we can be innovative. Okay. We can do some things beyond the scope of measure and I’m a firm believer that that exists and lives in federal practice.

Kevin L. Jackson (28:28):

Wow. I mean the more I hear you guys talk about this of medical mobile application as a description just seems so, uh, underwhelming for, for what it can do. So, so Eric, can you maybe, uh, lift the hood on this, this vehicle and, and tell us a little more about some of the technologies that are being used. It’s not just a digital way to shuffle paper. I mean, you using things like process engineering and, and natural language processing. Can, can you, uh, you know, what are you really doing in this hat?

Eric Adolphe (29:08):

Yeah, I mean, like I said, man, following Dr. Jones is always, uh, John <laugh>, but uh, yeah, I mean, so when it comes right down to it, what we’re talking about is enhancing or transforming the customer experience or the citizen experience. Right. Cause that’s really what, what tax payers only care about if I, this is not federal, but if I go to the DMV, what’s the experience. If I need to get a, you know, a, a, a fishing license, what’s the experience, what’s the experience am I getting from senses? You know, that’s what the citizens really care about. And that’s where unfortunately, the government gets, uh, gets a lot of knack, but there’s a lot of good stuff going on in the government innovation mm-hmm <affirmative>. So within Emma, you know, Emma has a lot of, uh, what we call emerging technologies that are, that are, uh, being brought to bear.

Eric Adolphe (29:57):

We’ve talked about blockchain. So we’re using the smart contract feature of blockchain to, to manage who gets to see the data and to, to right, to bring in new data governance philosophy into the agency. We’re integrating, um, robotic process automation. And what is, why is that? It’s just not a buzzword. The RPA is being used to automate away these repetitive tasks that they have to do over and over and over again, so that they can sort of upscale and focus on higher level customer facing kinds of activities instead of this low end administrative stuff that doesn’t have a lot of value, right? Mm-hmm, <affirmative> important, but doesn’t have a lot of value we’re bringing to, to bear artificial intelligence and computer vision. You may be aware if they get into an accident like Dr. Jones was saying she got into an accident that, that inspired this, the way that it worked today is they basically take a pen and paper.

Eric Adolphe (30:56):

They’re trying to sketch out the accident scene. They go back home, you know, memories, fade, and they’re trying to sketch it out and then they’ve gotta file it. And there might be a lawsuit. So who wants to go to court with a hand drawn paper that was done two days after the actual accident as a lawyer you’ll know, that is not a winning hand, right? Yeah. Yeah. So the idea is, if you could just take a photo out on the scene, right. And you have some magic under the hood that analyzes, it, fills out the forms and does, does some things. And, and then you have the blockchain, you preserve evidence then wow. You’ve got something here. That’s, uh, that’s pretty interesting. Right? And then we’ve got other technologies like chatbots. We were stricken. And by the way, across the board, everybody at census we’ve been working with are deeply passionate about this project and deeply passionate about the work that they’re doing.

Eric Adolphe (31:50):

You’ve got people, the, the census itself is written into the us constitution, right? So it’s not something that somebody just said, Hey, let’s do a census. It’s written into our constitution. And so this is as American as it, as it comes, when they are out knocking on your door, they’re your neighbors, they’re your friends, they’re your families. They’re knocking adore to take the census. The data underpins every aspect of our economy for a fact, right? So everybody we talk to on this project, we’re doing business process. Re-engineering we look, cuz you don’t wanna automate, you know, uh, a broken process, right? You wanna take the process, you wanna improve it and then automate, right? So literally everybody we’ve been dealing with at census are passionate about this and making it better and being a model that other government agencies can follow. So let’s talk about that. Who else? Right. So this is not some little tiny thing, right? So first of all, the, the 2030 census, uh, then the 20, 20 census, the, the bureau, uh, deployed over 500,000 employees, right in the field to knock on your doors. That’s gonna be the largest blockchain implementation project in the federal government period.

Kevin L. Jackson (33:09):

Wow.

Eric Adolphe (33:09):

Largest enterprise blockchain period. Right? So that’s number one beyond the census. Most people don’t know this, but every year the census bureau is deploying folks into the field to, to, to do counts and enumeration. And that kind of thing. It’s not just every 10 years, it’s every year. So this is not a 10 year problem. And it goes away it’s every year. And then you think about it, you say, okay, well, who else can use this? Well, the us postal service, they go out, they, they they’re knocking on your doors. They’re delivering your mails. They get bitten by dogs. They get into accidents. It’s the same thing. And you could keep extrapolating. You look at like oil rigs, you got people in the oil, remote oil rigs, they get injured, you know, what are they doing? You know? So this is not just a, a, a nice little project, one off project in a corner somewhere. This project not only is gonna solve a major problem in the federal government, but it’s gonna be a model for implementation of these technologies throughout the federal government. That is why we have to succeed.

Kevin L. Jackson (34:15):

Wow. That that’s impressive. And something else you brought up, this is not something that we’re not gonna see until 2030. This is actually something we’re we’re gonna see in the near term, right?

Eric Adolphe (34:27):

Yeah. Hopefully next year.

Kevin L. Jackson (34:28):

Oh, wow. <laugh> so Josh, I’m back to, you were talking a bit about, uh, geospatial technology and well, I, you known for that about your patent geospatial technology. Can you maybe tell me a little more a about, about that because sure. You, you guys work in, uh, the metaverse right. You work in, in web 3.0 and, and geospatial and the metaverse, they don’t like go together. Right. Aren’t they different things.

Josh Pendrick (35:09):

Well, yeah. So, uh, appreciate that, Kevin. So, so look, the, so yeah, the, this, the spatial, the geospatial platform we were referencing earlier, we, we call that inner life. Uh that’s that spatial operating system that, um, I was referring to. And so is it pertains to the S what I would, I would think of, think of ripples as sort of the, the bridge between the physical world and the meta and the virtual world. And metaverse sure we actually give the metaverse and virtual environment’s real world context. So we, you know, that’s, that’s really where ripple sits at that intersection of the digital and physical. And, um, so, so basically what interlife does is, as I mentioned a little bit earlier, it uses various positioning systems to, to map aerospace and map kind of physical environment, this addressing system, if you will, of, of airspace and then enables the ability to store digital files. And at, at these locations, mm-hmm, <affirmative> at these precise three dimensional real world coordinates, and those digital files could be actual files and assets, or they could be commands and instructions. So, so think of, uh, it could be digital media, like messages or augment reality content that, that, uh, you would, you would access with your phone.

Kevin L. Jackson (36:25):

So I guess like those pictures that Eric was talking about, you could actually put geospatial data with those pictures. So you can prove that the accident worked, that that happened at that particular location.

Josh Pendrick (36:39):

Yeah, certainly that that’s definitely use case. And, and even in addition to the phone devices, you know, this could be, it could be, as I mentioned earlier, any type of IOT or connected device, so that, you know, that could look like a, a, uh, a haptic device, you know, a wearable that provides haptic feedback as sort of a, a way of like a way finding solution for, for helping a blind person navigate. Let’s just say in a, in a particular environment as an example. Okay. So now the system was built natively to incorporate blockchain and, and facilitate supply chain management. So, you know, getting back to kind U C I D U C I D. And, um, and Emma, when TNS first presented its idea for what, what, you know, later became known as the U C I D concept to us, it was a, it was a natural fit to use the interlight platform, given where it was already natively kind of geared up to do, right.

Josh Pendrick (37:29):

For a lot of this stuff, since our structured, to be able to do this stuff. And, you know, one of the benefits of U C I D is that ability to signal when a device is, is getting hacked or cloned, um, right. Which, which, you know, for a bad actor is getting access to, to, to a clone device, could get access to very sensitive data or even entire networks. Right. So, um, I mean, in the Emma Case, this, this helps ensure, you know, the integrity of, of the critical census data that is, that is captured on Emma devices. Uh, but really just in a broader perspective, I mean, the, you know, they use C I D addresses, you know, very, very big problem and, you know, edge devices are now, let’s just call it a favorite entry point to all kinds of bad actors. Right. And, um, and with 70 billion, uh, devices by 2025, and I, I believe it’s what 6 billion or something smartphones in circulation. That’s a, there’s a huge number of, of possible attack vectors, right. For, for these actors and, and the cybersecurity problem is becoming a crisis. And so the U C I D can help address this, this crisis. And as you know, the Emma project clearly demonstrates, and it really just kind of underscores everything. Eric was just saying of like this isn’t, you know, this isn’t a project in some little corner like this, this has major impact across the board. Um, so,

Kevin L. Jackson (38:49):

Oh, wow. Yeah. So, well, thank you. Thank you all for this en enlightening discussion. Unfortunately, we are coming to the end of our Tom. So, uh, Dr. Jones, I mean, could you end this by maybe, you know, telling us what’s in your crystal ball for, for, for Emma. And, and then if someone wanted to learn more about Emma or maybe even partner with your bureau, uh, on an Emma related project, you know, what could they do, or how could they reach out to you?

Dr. Camille Jones (39:24):

Come see me, I’m at the us census bureau, a Suitland Suitland, federal service and Suitland, Maryland. Um, I’m actually, you know, a phone call or email away, and I’m a sharer, I’m a giver. I work hard not to be a gatekeeper. I think it’s important that we are all builders and to build, sometimes we need to borrow, and I am a constant giver. Like I said, I’m a federal steward. So it’s not like it’s mine to take home and cherish and profit off of. So it’s for those that want it and need it. Um, it’s my hope that individuals see what we do with Emma. And as you said, this is just like the small token of what this technology and capability can do. And if we can do this for just one pocket of capability of what we do a little, a little drop in the pond of what’s capable with this technology, imagine what you could do over at your agency. Imagine what you could do at national health Institute national, what you can do over at department of education. Imagine what you can do over at FEMA. Imagine what you can do. <laugh>, you know, as I think about what we just went through here in the DMV, storms are down trees on houses, infrastructure, and everything’s torn apart. Like what if they had Emma <laugh>

Kevin L. Jackson (40:38):

Right, right.

Dr. Camille Jones (40:40):

Filter to get these policies claims, get these trees out of the way we got things that we can get done. And so I, I like to say, you know, I feel, I, I feel okay with being that new cool kid at the table. I’m okay. If I, if we become that Netflix, um, we will make room for everybody who wants to join and inquire. Um, I’m on LinkedIn as, um, Dr. Camille Adams Jones. I’m on Twitter at miss doc Jones. And so as you need anything, um, Mrs. Dr. Jones does MRSS D O C J O N E S on Twitter, as you need something, come for me, I’m a worklife balance, mental health advocate in addition to all of this. So wellness is Maja <laugh>, um, technology and innovation is my calling. So I thank you for having me, Kevin, I thank Josh and Eric for just letting me be amongst your company. I tell everybody I am the most underrated UN underperforming aspect of my circle, because I wanna aspire to those that I surround myself with. And so I always make sure that I’m the one that’s playing catch up and this group I I’m just honored to be about. And Kevin, thank you so much for this platform and this opportunity today, Eric, we’ve got work to do, so say goodbye. Let’s go.

Kevin L. Jackson (41:57):

<laugh>. Wow. Talk about a call to action. <laugh>. Thank you. Thank you. So, um, so Josh, you know, I’m, I’m thinking about this, maybe you should spell ripple so people can find you on, on the internet and, and let the audience know how they can reach out to you to find out more about like your, uh, what’s called light clay app and U C I D.

Josh Pendrick (42:22):

Yeah, sure. So the ripples is spelled uniquely, uh, it’s R Y P P L Z Z. Uh, and you could go to, you know, find us at our, our website, ripples.com and you know, all the, all the social channels, uh, you know, that ripples on and to specifically learn more about the U C I D uh, we have the, a website dedicated to that product that is UC identifier.io. And yeah, you, the, the Kevin, you mentioned the light play app, which we didn’t get a chance to talk about, but that is a, that’s a really great product that, that ripples has. That’s a geo messenger app that allows you to drop location based messages anywhere you, you want in the world and connect with people around the world in different, entirely different ways. And you can, you can find out about that at light play do app.

Kevin L. Jackson (43:10):

Wow. Well, thank you very much. Hold

Dr. Camille Jones (43:12):

On, Josh, wait a minute. Tell me about that one again. We made online about that one

Josh Pendrick (43:17):

Picture, picture Pokemon go meets, uh, a social network meets metaverse that’s it? Yeah, you definitely check it out. Come, come, go join and follow me, Josh, Josh prick on there and we’ll, uh, we’ll hang out.

Dr. Camille Jones (43:31):

Love it. Love it. Love it,

Kevin L. Jackson (43:32):

Josh. That’s awesome. So, so, uh, Eric, uh, have we missed anything about, about you and, and port AI and, and how can the audience reach out with you?

Josh Pendrick (43:46):

You can’t

Eric Adolphe (43:47):

Thanks for

Kevin L. Jackson (43:49):

<laugh>

Eric Adolphe (43:49):

Thanks for not making me follow Dr. Jones this time. <laugh> um, so yeah, so this, this has been great, always fun to do this podcast. Um, uh, Josh, um, I just noticed your wall there. You got the Boston BS looks like too bad, you know, I grew up in New York too bad for you. <laugh> that’s one of put it out there.

Josh Pendrick (44:13):

I had seen,

Dr. Camille Jones (44:16):

If I had seen that in the beginning, I would not have gone for, sorry, Josh.

Eric Adolphe (44:22):

Just put it out there, man. So on

Kevin L. Jackson (44:24):

The same team here

Eric Adolphe (44:26):

<laugh> so, uh, yeah, so, uh, to reach me, LinkedIn is always good. Uh, but the, uh, the website for the Emma project is Emma app.ai. That’s E M M a a P p.ai. That’s the landing page for the Emma app. So feel free to reach out and there’s plenty of information there. Thank you.

Kevin L. Jackson (44:49):

Well, great. Right. So thank you all the audience for spending your precious time with us. So in closing, I would like to also invite everyone to check out the wide variety of industry thought leadership@supplychainnow.com and you can find digital transformers and supply chain down wherever you get your podcast. So be sure to subscribe. So on behalf of Dr. Jones, Josh and Eric, this is Kevin L. Jackson wishing all of our listeners, a bright and transformational future. We’ll see you next time on digital transformer.

Intro/Outro (45:33):

Thank you for supporting digital transformers and for being a part of our global supply chain. Now community, please check out all of our programming@supplychainnow.com. Make sure you subscribe to digital transformers anywhere you listen to or view the show and follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on digital transformers.

Featured Guests

Dr. Camille Jones- In December of 2015, Dr. Camille Adams Jones joined the Census Bureau as the Organizational Health Manager, in the Business Transformation Office via the Office of the Director. Dr. Jones championed efforts inclusive of Organizational Health best practices, change management, and leadership development. Through mentorship and coaching, Dr. Jones led multiple internal cohort groups in project management, employee engagement, implementing innovation and creativity, knowledge sharing, talent development, and building transparency in team performance. Dr. Jones is a behavioral social scientist by trade who uses her electric energy and out-of-the-box leadership style in spearheading the charge of building a coalition of internally grown ambassadors of Organizational Health and change agents. In her current role at Census she has championed workplace wellness, brining transformative innovative to employee amenities services to include overseeing the Occupational Health Unit and our blooming Census Employee Assistance Program. Her duties as an Assistant Division Chief in the Administrative Customer Service Division also gives her governance over our Safety, Workers Compensation, and Personal Tort Claims program areas. Her vision of higher heights enrichment in the realm of the employee experience are advancing wellness at work initiatives on large scales, introducing automation and applications to platforms for improved efficiency. Specifically, Dr. Jones has launched the usage of AI & Blockchain technology to modernize our ability to execute safety and occupational health services in record time. Prior to joining the Census Bureau, Ds. Jones dedicated a combined fifteen years of service as a senior managing consultant with IBM and Deloitte prior to joining the ranks of civilian leadership roles with the Department of Defense, last serving as the Deputy Director of Strategic Systems Programs with the Department of the Navy. Dr. Jones is a trailblazer with a wealth of experience in leading change and leading people on varied SAP and ERP projects. As an experience Program Manager, she has established global integrated teams and consistently promoted the value in collaboration and inclusion efforts with her current interest being heavily aligned with AI and Blockchain implementation. Connect with Dr. Camille on LinkedIn.

Eric Adolphe is a technology-savvy executive with over thirty years of success building high-growth firms focused on mission impact, revenue, and margin attainment, primarily in the national security sector. Eric’s expertise covers mega-project scale, high-availability and highly performant software for a range of customers and use cases. Eric is a National Capital Business Ethics Award winner, Federal Computer Week (FCW)/Fed100 awardee, Service to the Citizens awardee, National Inventor’s Hall of Fame Honoree, winner of one of NASA’s highest civilian honors, and the first African American Small Business Innovative Research (SBIR) Tibbett’s award winner. Forward Edge-AI, Inc., is Eric’s new startup focused on AI for the benefit of humanity.  Connect with Eric on LinkedIn.

Josh Pendrick is a seasoned entrepreneur and business leader with a track record of driving transformational results for Fortune 500 organizations and startups. He is currently the CEO of Rypplzz and advises startups. Prior to Rypplzz, Josh founded and ran multiple successful companies. Over his career, he served as a marketing executive for global brands including Atari and Evite, ran a marketing agency, and advised Fortune 500 executives on digital strategy when he was at Salesforce. Connect with Josh on LinkedIn.

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Kevin L. Jackson

Host, Digital Transformers

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Greg White

Principal, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Karin Bursa

Host of TEKTOK

If there’s one Supply Chain ‘Pro to Know,’ it’s Karin. She’s earned the title for three years and counting – culminating in her designation as the “2020 Supply Chain Pro to Know of the Year.” Karin is also an award-winning digital supply chain, business strategy and technology marketing executive. A sought-after speaker at industry conferences, you will find her quoted in a variety of supply chain publications – and active in forums like ASCM/APICS and CSCMP.

With more than 25 years of supply chain experience, Karin spearheaded strategy and marketing for Gartner Magic Quadrant Leader and IDC MarketScape Leader, Logility. Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and tell their success stories. Today, she is a sought-after advisor helping high-growth B2B technology companies with everything from defining their unique value propositions to introducing new products and capturing customer success. No matter their goals, she makes sure her clients have actionable marketing strategies that help grow global revenue, market share and profitability.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is transitioning from active duty in the US Army. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Jeff Miller

Host

Jeff Miller is the host of Supply Chain Now’s Supply Chain is the Business.  Jeff is a digital business transformation and supply chain advisor with deep expertise in Industry 4.0, ERP, PLM, SCM, IoT, AR and related technologies. Through more than 25 years of industry and consulting experience, he has worked with many of the world’s leading product and service companies to achieve their strategic business and supply chain goals, creating durable business value for organizations at the forefront of technology and business practices. Jeff is the managing director for North America at Transition Technologies PSC, a global solution integrator, and the founder and managing principal of BTV Advisors, a firm that helps companies secure business transformation value from digital supply chain technologies and their breakthrough capabilities.

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Amanda Luton

Chief Marketing Officer

Amanda is a marketing veteran and entrepreneur with over 15 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. In 2016, Amanda founded and grew the Magnolia Marketing Group into a successful digital media firm, and now she develops modern marketing strategies, social campaigns, innovative operational processes, and implements creative content initiatives for Supply Chain Now. But that’s just the beginning of her supply chain impact. Amanda also served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah for several years, and is the face behind the scenes welcoming you to every Supply Chain Now livestream! She was also recently selected as one of the Top 100 Women in Supply Chain by Supply Chain Digest and IBM.  When she’s not leading the Supply Chain Now marketing team, you can find Amanda with her and her husband Scott’s three kids, in the kitchen cooking, or reading.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Ben Harris

Host

Ben Harris is the Director of Supply Chain Ecosystem Expansion for the Metro Atlanta Chamber. Ben comes to the Metro Atlanta Chamber after serving as Senior Manager, Market Development for Manhattan Associates. There, Ben was responsible for developing Manhattan’s sales pipeline and overall Americas supply chain marketing strategy. Ben oversaw market positioning, messaging and campaign execution to build awareness and drive new pipeline growth. Prior to joining Manhattan, Ben spent four years with the Georgia Department of Economic Development’s Center of Innovation for Logistics where he played a key role in establishing the Center as a go-to industry resource for information, support, partnership building, and investment development. Additionally, he became a key SME for all logistics and supply chain-focused projects. Ben began his career at Page International, Inc. where he drove continuous improvement in complex global supply chain operations for a wide variety of businesses and Fortune 500 companies. An APICS Certified Supply Chain Professional (CSCP), Ben holds an Executive Master’s degree in Business Administration (EMBA) and bachelor’s degree in International Business (BBA) from the Terry College at the University of Georgia.

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Page Siplon

Host, The Freight Insider

Prior to joining TeamOne Logistics, Page Siplon served as the Executive Director of the Georgia Center of Innovation for Logistics, the State’s leading consulting resource for fueling logistics industry growth and global competitiveness. For over a decade, he directly assisted hundreds of companies to overcome challenges and capitalize on opportunities related to the movement of freight. During this time, Siplon was also appointed to concurrently serve the State of Georgia as Director of the larger Centers of Innovation Program, in which he provided executive leadership and vision for all six strategic industry-focused Centers. As a frequently requested keynote speaker, Siplon is called upon to address a range of audiences on unique aspects of technology, workforce, and logistics. This often includes topics of global and domestic logistics trends, supply chain visibility, collaboration, and strategic planning. He has also been quoted as an industry expert in publications such as Forbes, Journal of Commerce, Fortune, NPR, Wall Street Journal, Reuters, American Express, DC Velocity, Area Development Magazine, Site Selection Magazine, Inbound Logistics, Modern Material Handling, and is frequently a live special guest on SiriusXM’s Road Dog Radio Show. Siplon is an active industry participant, recognized by DC Velocity Magazine as a “2012 Logistics Rainmaker” which annually identifies the top-ten logistics professionals in the Nation; and named a “Pro to Know” by Supply & Demand Executive Magazine in 2014. Siplon was also selected by Georgia Trend Magazine as one of the “Top 100 Most Influential Georgians” for 2013, 2014, and 2015. He also serves various industry leadership roles at both the State and Federal level. Governor Nathan Deal nominated Siplon to represent Georgia on a National Supply Chain Competitiveness Advisory Committee, where he was appointed to a two-year term by the U.S. Secretary of Commerce and was then appointed to serve as its vice-chairman. At the State level, he was selected by then-Governor Sonny Perdue to serve as lead consultant on the Commission for New Georgia’s Freight and Logistics Task Force. In this effort, Siplon led a Private Sector Advisory Committee with invited executives from a range of private sector stakeholders including UPS, Coca-Cola, The Home Depot, Delta Airlines, Georgia Pacific, CSX, and Norfolk Southern. Siplon honorably served a combined 12 years in the United States Marine Corps and the United States Air Force. During this time, he led the integration of encryption techniques and deployed cryptographic devices for tactically secure voice and data platforms in critical ground-to-air communication systems. This service included support for all branches of the Department of Defense, multiple federal security agencies, and aiding NASA with multiple Space Shuttle launches. Originally from New York, Siplon received both a bachelor’s and master’s degree in electrical and computer engineering with a focus on digital signal processing from the Georgia Institute of Technology. He earned an associate’s degree in advanced electronic systems from the Air Force College and completed multiple military leadership academies in both the Marines and Air Force. Siplon currently lives in Cumming, Georgia (north of Atlanta), with his wife Jan, and two children Thomas (19) and Lily (15).

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Kim Winter

Host, Supply Chain Now

The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Alex Bramley

Sales Support Intern

Alex is pursuing a Marketing degree and a Certificate in Legal Studies at the University of Georgia. As a dual citizen of both the US and UK; Alex has studied abroad at University College London and is passionate about travel and international business. Through her coursework at the Terry College of Business, Alex has gained valuable skills in digital marketing, analytics, and professional selling. She joined Supply Chain Now as a Sales Support Intern where she assists the team by prospecting and qualifying new business partners.

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