As businesses strive to adapt to an increasingly digital world, the industrial metaverse is emerging as a powerful tool for achieving competitive advantage. From Caterpillar’s virtual reality lab to Microsoft’s integration of generative AI in supply chain management, organizations worldwide are embracing the industrial metaverse to drive innovation and enhance decision-making. In this new episode of Supply Chain Now, sponsored by Microsoft, join hosts Scott W. Luton and Kevin L. Jackson in an engaging exploration of the industrial metaverse and its profound impact on various industries. From revolutionizing product development to optimizing supply chain management, discover how businesses are leveraging this transformative technology to drive innovation and achieve extraordinary outcomes. Listen in and learn: Exactly what the industrial metaverse is, its benefits, and practical applications How the industrial metaverse strengthens teams by enabling seamless collaboration and empowering individuals to make faster, more confident decisions The importance of embracing new technologies and leveraging them to stay ahead in today’s rapidly evolving business landscape Valuable insights from Scott and Kevin, and their experiences and interactions with industry leaders navigating the complexities of the industrial metaverse. Tune into this informative episode as we demystify the industrial metaverse and learn how it’s reshaping industries…

Early in 2023, the Reverse Logistics Association held its 19th Annual Conference & Expo in Las Vegas, Nevada. It was their biggest event yet, with over 350 member companies and over 800 people registered for the event, which featured a pitch competition, awards ceremony, top notch content, and – of course – plenty of networking time. Tony Sciarrotta has been the Executive Director of the Reverse Logistics Association since 2016 and is a return guest and co-host in the Supply Chain Now Reverse Logistics Series. Tony has also held a variety of sales and marketing positions in the consumer electronics industry, including President of Reverse IT Sales & Consulting and 25 years at Philips Consumer Lifestyle. In this classic Supply Chain Now episode, Tony joins host Scott Luton to share his main takeaways from the event and to shine the spotlight on top trends in reverse logistics: • How new software is automating the business decisions about whether each return should be liquidated, resold into the secondary market, or sold via a special business channel • Why he is challenging business leaders to prioritize reverse logistics by appointing someone at the VP or even the C-level to own their management…