Returns are no longer just a headache, they’re a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains. In this episode of Supply Chain Now, Scott W. Luton and Deborah Dull are joined by Scot Case, Vice President of Sustainability at the National Retail Federation (NRF), and Tony Sciarrotta, Senior Director of Reverse Logistics and Circularity at NRF, to share key insights from the NRF Rev event and discuss why reverse logistics deserves a seat at the strategy table. The conversation explores how resale, repair, and recycling are moving into the mainstream, and why returns should no longer be treated as a cost center. From the surge in e-commerce returns to increasing legislative pressure through extended producer responsibility, the group breaks down how these forces are changing retail and supply chain operations. Deborah adds perspective on how technology improves visibility and accountability across the returns process. Together, the guests outline practical ways companies can turn reverse logistics into a competitive advantage while improving customer experience and advancing sustainability goals.   This episode is hosted by Scott Luton and Deborah Dull, and produced by Trisha Cordes, Joshua…

En este episodio de Supply Chain Now en Español, Sofía Rivas conversa con Margie Bazán, especialista en sostenibilidad y representante de BG Metal Trade, sobre un tema que todos tenemos literalmente en casa; la basura electrónica. Desde los celulares viejos que guardamos “por si acaso” hasta las laptops olvidadas del home office, Margie nos muestra que dentro de todo eso hay tesoros escondidos. El episodio nos sumerge en el fascinante mundo de la minería urbana, donde los metales preciosos se rescatan de aparatos en desuso para darles una segunda (o tercera) vida. Margie comparte cómo funciona este proceso, los retos en Latinoamérica y por qué Asia lleva la delantera. Además, nos deja una gran reflexión: el reciclaje no es solo un acto ambiental, sino una oportunidad para repensar la cadena de suministro y hacerla más circular. Conoce más de BG Metal Trade aquí: https://www.bgmetaltrade.com/conocenos/ Subscríbete a nuestro canal de YouTube: https://bit.ly/SCNE_YouTube Únete a nuestro newsletter: ⁠https://bit.ly/SCNE_Newsletter Síguenos en LinkedIn: ⁠https://bit.ly/SCNE_LinkedIn Síguenos en Instagram: @supplychainnow_enespanol #SupplyChainNowEnEspañol #CadenasCiruclares #LogísticaLatam #SupplyChain #CadenaDeSuministro #Circularidad #Sustentabilidad #PodcastEnEspañol