AI adoption is not really a technology question. It’s a trust question, and trust levels shift dramatically depending on where a company operates and who its customers are. In this episode of Supply Chain Now, Scott Luton and co-host Bill Huber, retired VP CFO at VELUX, speak with Theodora Lau, founder of Unconventional Ventures, about trust and AI adoption, open banking and data interoperability, fragmented data versus bad data, workforce retraining, and the lessons global supply chains can borrow from fintech. Theo explains how to tell healthy friction from harmful friction, treat fragmented data differently from bad data, judge AI initiatives by outcomes instead of token usage, and build systems that keep people, not service providers, in control of their own data.   This episode is hosted by Scott W. Luton with special guest co-host Bill Huber. Produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Theodora Lau Connect with Bill Huber Learn more about Unconventional Ventures Learn more about VELUX Learn more about Supply Chain Now Learn more about our hosts Want more Supply Chain Now? We know you can’t…

In this special episode of Tango Tango, host Lloyd Knight sits down with Holly Joers, President, Military and Veterans for CareSource, for an inside look at one of the most important changes impacting military families this year: TRICARE Open Season and the brand-new CareSource Military & Veterans Prime option available in Atlanta and Tampa. Holly shares her remarkable journey—from growing up in small-town West Virginia to a distinguished civil service career across the Air Force, the F-35 program, and the Defense Health Agency—before transitioning into the mission-driven world of CareSource. Her unique background offers rare insight into how healthcare innovation, military culture, and patient-centric design come together in this groundbreaking TRICARE demonstration program. Listeners will learn: What TRICARE is and who is eligible Why the new CareSource Prime option matters, including game-changing benefits like no referrals for in-network specialists How CareSource leverages decades of experience in whole-person, community-based care The biggest differences between this demonstration and earlier pilots, including broader provider networks and integrated care teams How enrollment works, why it’s fast and easy, and what beneficiaries can expect after signing up How military families can advocate for expanding choice to other states and regions With TRICARE Open Season ending…