Never has such a bright spotlight been shone on the supply chain as a vital strategic component of business success. The industry is undergoing significant transformation across several key areas, from digitalization to sustainability and building resiliency. Sitting down with John Wharff, Senior Sales Engineering Manager at EasyPost, we walk through five critical aspects that organizations must focus on addressing, solving, and optimizing to futureproof their supply chain strategies in 2024 and beyond. 1. Sustainability: Sustainability is no longer a competitive advantage, but an expectation. So, how can companies most successfully embrace sustainable supply chain practices? 2. Returns: According to the National Retail Federation, returns for 2023 totaled 743 billion. So, how can companies make the returns process more efficient and cost effective? 3. Reliability: How can we best improve the performance and reliability of our supply chains, and what performance standards and metrics are both realistic and achievable? 4. Data: How we can access, translate, and use data, not just for better visibility, but to also empower teams with the ability to make more informed decisions? 5. Omnichannel: How important is omnichannel fulfilment, and how can approaches be optimized to cut costs, improve the customer experience, and improve operational…

In the latest episode of Supply Chain Now, host Scott Luton and guest Mike Griswold from Gartner discuss a variety of topics including the impact of the pandemic on smaller suppliers, the transformation of Macy’s, the use of AI in supply chain optimization, and the importance of networking and continuous learning in supply chain careers. Listen in as Scott and Mike emphasize the importance of understanding customer needs, investing in smaller suppliers, and improving visibility in the supply chain. Mike also highlights the need for supply chain professionals to have a clear career path and to be open to lateral moves to gain necessary skills and experiences.