Share:

“You’re supposed to be this hot shot engineer [right out of college] and people are looking to you for answers. And what I learned was that, before I went to Mexico, I was working in factories where people had, they were at 45 years in and still working. And so I had to learn respect that the people who have worked there all this time are truly experts.”

-Crystal Davis

 

In this episode of Supply Chain Now, host Scott W. Luton chats with leadership dynamo Crystal Davis, the CEO and founder of The Lean Coach, Inc (TLC). Born and raised in Jackson, Mississippi, Crystal shares intriguing perspective on her journey: from graduating with an Industrial Engineering degree from Mississippi State to working with a wide variety of companies across sectors to develop cultures that win. Learn who advised Crystal to “read books & save money”, to treat people right, and the legendary figures that taught her the core essence of Lean. Crystal will share what one critical thing she sees companies doing to drive successful Continuous Improvement initiatives. And she’ll also share regular mistakes that leaders make when trying to drive change.

More Podcast Episodes

consumer behavior
play-button-podcast
podcast-blue-microphone
Podcast
November 14, 2025

The Buzz: Insights on Holiday Consumer Behavior

Is your supply chain ready for the holidays? Today, hosts Scott Luton and Karin Bursa break down the biggest challenges shaping global supply networks this season — from tariff uncertainty and inflationary pressures to shifting consumer expectations and the ongoing semiconductor shortage. Welcome to The Buzz, powered by OMP! Scott and Karin are joined by Chris Butler, CEO of National Tree Company, to explore how consumer behavior continues to evolve, including the accelerating move toward online shopping and the rising demand for fast, reliable delivery during peak holiday periods. Together, they discuss: The ripple effects of tariffs and inflation on pricing, availability, and inventory management How the semiconductor crisis is reshaping automotive supply chains worldwide The growing role of artificial intelligence in improving supply chain agility and decision-making Strategies for maintaining resilience and responsiveness in a volatile market Listen in as we unpack what’s driving today’s supply chain challenges — and how leaders can stay ahead of the curve this holiday season and beyond. This episode is hosted by Scott Luton and Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the…
ecommerce
play-button-podcast
podcast-blue-microphone
Podcast
October 1, 2025

Breaking News Now: E-Commerce Shake-Ups with Max Garland

Join Supply Chain Now host Scott Luton for a timely conversation with Max Garland, Senior Reporter at Supply Chain Dive. In this episode, they break down the biggest stories shaping logistics and e-commerce right now—from Target’s next-day delivery expansion and FedEx’s 2026 rate hikes to the rise of regional carriers like OnTrac and Veho. They’ll also unpack how the end of the de minimis exemption is reshaping international e-commerce and what it means for businesses adapting to new rules. Packed with insights on technology, customer experience, and the future of supply chain operations, this discussion is a can’t miss for anyone navigating today’s rapidly evolving logistics landscape.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Max on LinkedIn Learn more about our hosts Want more Supply Chain Now? We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar: Watch and listen to more Supply Chain Now episodes here Subscribe to Supply Chain Now on your favorite platform Connect with the Supply Chain Now community…

Supply Chain Now – Episode-588

Share: