Every year, Americans return nearly a trillion dollars’ worth of products. But once those items leave our hands, most of us never think about where they go—or what happens next. In Remade in America, hosted by Deborah Dull, Supply Chain Now takes listeners inside the little-known world of reverse logistics, where returned products are sorted, resold, recycled, repaired, or too often, discarded. What emerges is a complex and fragmented system struggling to capture more than $200 billion in lost value—along with critical materials that could power a more resilient, sustainable economy. This special feature explores the people, processes, and infrastructure behind returns, revealing both the challenges and the massive untapped opportunity hidden in plain sight. From outdated systems and disconnected networks to innovative approaches reshaping how products are recovered and reused, Remade in America uncovers what’s really happening after “return” is clicked. Along the way, Deborah asks a provocative question: Is “Made in America” still the right goal—or is the future about something more powerful? What if the real opportunity isn’t just making more, but making better use of what we already have? Through expert insights, real-world stories, and on-the-ground perspectives, Remade in America redefines how we think about returns,…

From saving time, cutting costs, and enhancing efficiency to mitigating errors, relieving workforce pressures, and reducing employee turnover, technology adoption can pay dividends when it comes to freight auditing. In this unique episode of Supply Chain Now, we’re joined by two companies that have worked together to realize the benefits that technological innovation can bring to the freight auditing table. With Ecolab having undergone its own highly successful transformation journey, Natalie Rekow, Senior Logistics Manager, Transportation Admin, Cost Performance and Freight Payment, offers up her firsthand experiences on the differences that embracing key solutions can make. Alongside her is Shannon Vaillancourt, President and Founder of RateLinx – the partner enterprise that stepped in to support Ecolab during its process optimization venture – who provides a window of insight looking at exactly what’s involved in moving from a manual to technology-driven operation. Tune into this insightful discussion on freight auditing transformation to discover: · The difficulties presented by manual processes. · How AI-backed software can be leveraged to tackle the work of hundreds of people. · The critical importance of not just any data, but good data.