Global supply chains are navigating an era marked by evolving challenges and opportunities. As technological advancements such as AI continue to reshape the landscape, leaders must adapt to the constant pressures of global uncertainty. In this episode of Supply Chain Now, Scott Luton is joined by Tony Zuazo, Interim CEO of the Community Resource Center, to explore the intersection of people, process, and technology in today’s supply chain environment. Tony shares insights from his extensive experience leading supply chains at Dollar General and his current work in nonprofit leadership. Together, they discuss the critical role of innovation in supply chain management, the growing significance of automation and AI, and the importance of adapting processes to meet both short-term needs and long-term goals. Scott and Tony also touch on the complexities of decision-making in global supply chains, the balance between technology and human-driven processes, and the need for clear communication in change management. The episode concludes with advice for leaders on how to manage uncertainty, drive efficiency, and keep people at the heart of successful supply chain operations.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources…

Supply chain planning is undergoing a profound shift in a landscape shaped by rising geopolitical pressure, accelerating disruption cycles, and unprecedented investment in AI. Organizations are being pushed to deliver growth while navigating higher volatility, tighter margins, and increased expectations for speed and adaptability. In this episode of Supply Chain Now, Scott Luton is joined by special guest host Mike Griswold, Vice President Analyst at Gartner, and Noha Samara, Senior Director, Global Supply Chain at Gartner. Noha draws on her cross-industry experience from manufacturing and consumer goods to high tech to explore how planners can better connect strategy, ecosystems, and technology to meet the demands of 2025 and beyond. Scott, Mike, and Noha unpack the four essentials for elevating planning performance: aligning planning strategy with business priorities, collaborating across extended supply networks, defining a precise and targeted role for AI, and equipping people with the skills and confidence to lead through change. They also spotlight insights from the Gartner Supply Chain Planning Summit, including the skills planners need, the expanding relevance of CPFR, and why the future of planning depends as much on talent and culture as it does on data and technology.   This episode is hosted by Scott…