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In this episode of Supply Chain Now in Spanish, host Enrique Alvarez welcomes Ricardo Maiz, president of Vitro Architectural Glass, to the podcast.  Listen as Ricardo shares his background, one relationship in his family that shaped his entrepreneurial spirit, the origin of his giving nature, his current work and mission, and much more. Listen now!

Líder de Manufactura con un Corazón para Ayudar a los Demás: Una Conversación con Ricardo Maíz

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[00:00:37] Good morning and welcome back to another very interesting talk, another episode of Supply Chain Out in Spanish. My name is Enrique Alvarez and today I have a guest of honor who not only has a very successful professional and personal career, but I had the pleasure of working with him several years ago, so Ricardo Ricardo Maíz, president of bitro Architectural Glass, part of the bitro group Ricardo, how are you? What a pleasure!

 

[00:01:05] Very good Enrique, thank you very much. It’s my pleasure and here at your service,

 

[00:01:09] Well, as I was saying, we haven’t talked for a long time and we are catching up a little bit, you and me too. So for me it’s going to be a lot of fun and it was going to be amazing to be able to talk a little bit more about your almost 20 years of experience in glass and crystal. Tell us a little bit about who Ricardo is? Where you were born at the beginning before you had this career in the glass part,

 

[00:01:37] Sure, no, with pleasure. Well, you already introduced me, not me. Ricardo Maíz I was born in Monterrey, Mexico, that’s how I grew up all my life and my whole family is from Monterrey, it’s my home, there are four of us, I am the oldest, I have two sisters and a brother and well all my life growing up in Monterrey, schools in Monterrey. This avid follower of sports before, before more than now, now no longer, no longer, there is not so much time for. But you continue to

 

[00:02:09] Playing, you keep playing soccer for all the kids,

 

[00:02:12] I continue to play soccer, I continue to play with the old guys, with those over 40 years old, and we try to defend ourselves, amateurs or fans who have just gone to make a fool of themselves, to comply with this.

 

[00:02:23] I hadn’t seen that they went against Palmeiras or something like that against a team.

 

[00:02:27] They played, they played against, they played against an Egyptian team and then they played against Palmeiras. They didn’t swim and lost with five starters in the Egyptian national team, which was a disgrace at world level. But well, nowadays they have us, they already have us used to that. I say very much I like sports in many sports on a daily basis I like to play them, I like to watch them. My family is a very sporty baseball family, although they are others, not the grandchildren. We were an embarrassment to our parents and our grandfather, who almost never played baseball. We were more soccer-loving this one. But if that, that I definitely enjoy very much. And yes, I studied at the Tec de Monterrey, Economics, with a degree in Economics East and then I went to. I went to ? I went to work, to work for free. I spent a year with the Legionaries of Christ. I was living in Buenos Aires from Argentina, one year there, recently graduated. Then I worked as a teacher for a year and a half. I couldn’t get, I couldn’t get a real job. So I had to be good, I had to be. I was a teacher for a year and a half at Colegio Irlandés de Monterrey and after that I joined bitrO. I joined bitro when I was two years old, I went to do my master’s degree at Wharton. Just like you. East. And I came back. I came back and they supported me in going to study for my master’s degree. I had a commitment to come back and twenty years later, and there we are still giving a race.

 

[00:03:57] It’s been quite an extensive career and well, now you saw us like the synopsis of everything you are going to tell us, but going back a little more to the part before you started your career. And well, then I’d like to understand a little bit more about why you liked that career and then how you got to the position you have now. But as a young man, something your close-knit family is something you learned. At the moment you and I talked before and we also have children around the same age and they are at that stage where they are starting to see what they are studying and where they are going, etcetera. Something that reminds you of that stage of your parents or grandparents. Something you were driven to do.

 

[00:04:35] Yes. Yes, my family is very large, thank God, and I think it used to be the style before. Today not so much, but my dad, may he rest in peace, was a 12 year old and my mom was a 9-11 year old. I had a lot of cousins all over the place. This one especially, especially on the corn side, because on the side, on the side Rodrigo Rodriguez, on the side my mom and my mom is the oldest. So it did create a bit of an age gap between me and my older cousin and everyone else. There were not many of us. Then came two more grandchildren, smaller, but on my side of the family. The truth is that everyone half married at the same time and had a child and more time. I have a lot of cousins all over the place and every Sunday we would see each other. We actually saw each other, we played. They all play soccer and softball in Monterrey today. So there was a lot of relationship with my grandfather, my grandfather, and yes he was a great businessman. He founded the Maíz Meyer construction company, which is one of the largest construction groups in Monterrey, and my grandfather was a great businessman, a very good example for all of us. He was, yes, very hardworking, very successful, but he was also, he was, he was, he was a minor. He was very, very good with children, he liked to have people. Every Sunday we were there at his house. I didn’t see him in a bad mood, happy with the kids, listening, listening to the game, the sultans on the radio and and well, it’s just memories, a little bit as a kid. And yes, that culture that I had to be an entrepreneur, I had to be an executive, but if that entrepreneurial culture and that example that my grandfather left us, I definitely believe that it marked me and many of my cousins.

 

[00:06:22] Yes, he is a great example, as you say, a great Mexican businessman is very well recognized and followed and loved by many people. So tell us about your path from going from the Tec to studying, to saying well, yes, I want to go study abroad. And you told us a little bit about how you went to Buenos Aires for a year. I didn’t know that. So, if you can tell us a little more about what happened that year, how did you get started with the one you lived in Buenos Aires?

 

[00:06:51] Sure, it wasn’t a very nice year, to be honest. I say me of and especially today, I think we. I think you had to study two years of high school and I was one of the kids of my generation. I was twenty-one years old when. When I graduated and. And the truth is that I had always worked a lot with religious groups and helping in various things. And there was the opportunity to go to some kind of volunteering and I had it very much in my mind since I was a kid that that was going to be when, when I graduated, that instead of going directly to work and especially knowing that I was entering or finishing my career, very young I was going. It was going to be that year of volunteering and you volunteered and it was your turn wherever you went. I had worked in Tapachula as well as in Buenos Aires and I ended up working in Buenos Aires and it was a very cool experience because we all know the history of the Legionaries, including its founder, very, very tragic and unfortunate. But within that organization there are very good people that I still love very much today and people that had nothing to do with some of the scandals.

 

[00:08:01] And when I arrived in Argentina, unlike other places where there were very established organizations and schools and institutes, what you want to send is that in Argentina they were really just arriving and they were just founding and establishing themselves. So I had to do a little bit of everything. What was offered was to have a spirituality center. I was the manager of the center and I was the one who went and deposited the checks and organized the trips and a very cool experience for someone who is twenty-one years old. And they let you have the key because everyone had to do everything there. So I appreciate the experience very much, obviously on the spiritual and religious side and as an experience, a very nice experience, but also on the professional side. These are experiences that hardly 21 years old can have adventurers, a company and you have a boss and your boss has a boss and another boss and what you can do is minimal. Here, they let you have the keys and now you have organized a trip for 100 people to Rome and where to go

 

[00:08:59] Start your

 

[00:09:00] Just graduated? I am not a travel agent, but the group organizes it separately with Argentines who want to and I love them very much, but son, working with Argentines was also an inside joke for me every time.

 

[00:09:12] Each country has its own peculiarities and you are a recent graduate with no experience of coordinating much, I imagine. It has been the best thing that was a great, great experience and learning for your life. Where did you get it? Where did you get the interest in helping others? Because that’s a medium that hasn’t been ingrained in you since you were very, very young.

 

[00:09:32] Yes, my parents were always very much into helping in the church and they were Eucharistic ministers in the Catholic Church for a long time and they always left us the example of helping. One of my aunts has an institution for children with special abilities. And if that’s something that when I was a kid I definitely saw it and participated and liked it, I like it and the truth is I haven’t had much time to do it recently. But I did like it a lot. And so and so I started to work and for me it was a step, a very natural step. But but certainly this one. I think that one of the best experiences and even thinking about the professional life of those who best prepare me for professional life. There yes, yes, in every sense and living there. I literally lived in a church, not in a pew. If I had to have my room and everything, but. But yes, we lived in a church and ate there at the times and had the schedules and helping out on Sundays of whatever. So it was not a very cool experience, very enriching. There I was asked, and it was the style to say Hey, why am I not doing a master’s degree instead of the philosophical answer? No, I’m not doing a master’s degree in life here, from here it’s part of the learning. And then and then I tell you another anecdote over there, but. But the truth is that the experience, the experience was very pariah and that’s how it happened. And then here comes the harsh reality, because if he ends up giving that year.

 

[00:11:01] It was a one-year commitment and return.

 

[00:11:03] I could not be a year and I but you can’t believe it, but my commitment was a year and back and it was my plan to come back. And in

 

[00:11:11] What year? For which year?

 

[00:11:13] 98, 97 98 I graduated in December 97 and by February 98 I was already

 

[00:11:20] In Buenos Aires,

 

[00:11:21] The World Cup of France 98 or the World Cup of France.

 

[00:11:24] Did it touch you when you were in Argentina?

 

[00:11:26] Then I had to be in Argentina and Argentina, England, Argentina, England. It was chaos and then they were eliminated by the Netherlands and we were eliminated by Germany. But if it was not a good experience to see the World Cup there in Argentina people are just as passionate as in Mexico or more, but here goes that and now, yes, I want to work in a company and nothing more than all the wave of interviews of recent graduates. You missed those. I mean, no longer, you didn’t get into all that, in all that wave of help that the school gives you when you are in ninth semester or eighth semester. And it was a fresh start. And the brava you took you already enough to get a job for as long as you employ me and with the same organization with which I went to volunteer and taught economics class and gave and led a program of social participation and I that for a year and a half. But I was looking for some job in some company studying economics. I wanted to work in a company and the truth is that I struggled a lot. I had a lot to do to get my job at Vitrola.

 

[00:12:25] And so it was. It was a difficult time as well. The country’s economy in the history of the world, then it was not easy, maybe to get a job. At that time you had a conception or a predisposition of something you wanted to do, that is, you saw yourself already graduated or returning from Buenos Aires. And well, I would like the corporate side, I would like certain types of industries or you would still at this point be very open to anyone.

 

[00:12:49] I liked the strategic theme and I liked where the strategic theme is. I liked the idea of getting into it, whether it was a consulting firm or one or a strategic press area within business. And the truth is that that way, that way, that way, where I liked it and finally it was what it was, that’s how I joined Vitrola in the strategic planning area in the flat glass division at that time and it happened and it happened. I keep reminding the human resources people at vitro that they didn’t hire me, that I hired me. When they talk to you, they talk to a friend of mine or a very good friend of mine, who used to work, used to work in a bank and they invite him to interview for a strategic planning position. And my friend says You know what? Look, I’m not interested, but I have two other friends who might be interested. Then they give him my phone number and my contact information, and my phone number and another friend’s phone number for him to contact them and they contact my other friend, but they don’t contact me. So I had to go stand there in the Human Resources office and say hey, I hear they are looking to interview for a position, they can test me, they can interview me. They said Yes, of course, come in. And I was tested and interviewed and eventually hired. But I still remind them that I had to go knocking on doors and you had to go knocking on doors.

 

[00:14:02] You were the one knocking on doors and talking. It speaks very well of you, of the proactivity that you have always, always had for all those who listen to us, because obviously they listen to us in other places, not only in Mexico. Could you give them a brief summary of what bitro is, what the referee group is and what it refers to? What is meant by flat glass collection.

 

[00:14:21] Of course, if this group is a public company, it has been listed on the Mexican Stock Exchange for many years and is basically dedicated to the good, not exclusively, but mainly to manufacture glass, to manufacture glass containers for the cosmetics and pharmaceutical industry and some premium liquor and make flat glass, which is the glass that ends up in all rooms, furniture, automobiles. Anyway, there are many applications of glass, but we make glass, float glass and glass. It is called floating live because it floats on a tin chamber as it comes out of a furnace or is cut to size and is packaged and shipped to customers who make it. They do a lot of things with it. They are our customers, they can make windows, they can make tables, they can make windshields, car window, in short, there are a lot of uses for glass, but it all starts with the smelting of the raw material sand, carbonate. We take out the glass and we sell. This is a company that was founded nineteen hundred and eight, that is, more than one hundred years ago. It is a very rich history and always with a very interesting leadership in the manufacturing part in the north of the country and that took a very interesting turn or a very interesting change.

 

[00:15:46] Approximately five or six years ago this book was born as a company for the beer industry, making packaging for the beer industry, but however we invested that business in the beverage and food packaging business and reinvented the group. At that time we sold that business which to the founding business was a very successful transaction. I got to be the me. I was the I was at that time in business development and then I had to lead the sales process, a very cool process. It was sold to a world leader, a Chilean. He now owns bitro’s former beverage and food packaging plants in Mexico. And after that we are left with zero debt, some cash and a plan to grow where we hit it. And what we had was that cosmetics packaging business. We had the airplane business which consisted of float glass and automotive glass, and we also had a diverse industry that makes chemicals, mostly sodium carbonate and some of the by-products calcium chloride, salt, bicarbonate, etc.. This and at that time seen it had to reinvent itself and was given the opportunity to buy the flat glass division of a very large American company PPG.

 

[00:17:07] In fact, the name PPG is East Roleplay Glass is a company that was also born as a bitro making glass. This logo was checked and a lot of side and paint investments were made. They bought comics for those who listen to us in Mexico, but PPG concentrated. Part paints and chemicals, because we are looking to grow, they are looking to leave and we acquired a company with a technological and branding background. The virus is PPG, we make one more virus, more commodity in Mexico. And to whom? To whom? Ppg The virus that was being made was glass, value added for industry, especially for commercial construction. So all the glass that in the United States and developed countries, all the glass with solar control coatings that is the standard in developing countries in Mexico and other developed countries is just beginning. But what they buy from us was the technology leader in. It is a company with a tremendous technological, patent and research background that would have taken us 50 years to develop on our own. So we took a quantum leap and well, that’s why, that’s why we are over here now living in Pittsburgh and managing the joint vision with the Mexican, U.S. and Canadian operations.

 

[00:18:21] And well, I think it’s a company with a lot of history also began to pass the time, they come together in

 

[00:18:29] 800 888 even older

 

[00:18:33] From 1900. Yes, yes, yes.

 

[00:18:36] If we don’t put two century-old companies together, the truth is that we can

 

[00:18:39] That’s going to be really, really fun. And obviously this speaks very well of the leadership of both companies and of how important the whole strategic part has been for bitro, for the group and for flat glass. And well, also for you and your career. Central, going back again to where we were, you just got into bitro the strategic part, they managed to hire you or rather you hired you after you went to tell them to hire you? East. How have you seen up to 19 years old? You’ve seen a lot of things over the years? You have gone through several stages of development, not only of the group, but of the entire industry in this world. How has your perspective changed a bit since you started? And in this restructuring, this restarting of certain things in vitro, what could you comment on that?

 

[00:19:30] I mean, definitely your perspective changes. You enter and enter a small world without much idea of the big picture, as the Americans say here. And well, you go, you focus and you realize. And what is true is that a colleague, a colleague of mine, a boss, was telling me. And now we are competing in the Major Leagues and it is no longer, it is no longer an amateur competition. Our competitors are the French leader, the American leader, the Japanese leader, the Chinese leader. We are competing against global companies, one of the best global companies in the world, and sometimes that doesn’t help you, doesn’t help you. You don’t get it, especially when you’re more focused on Mexico and trying to compete for your little bug all of a sudden. Well, now, now. The competition is worldwide and it is intense and relentless. But you have to keep innovating, you have to keep creating, you have to keep moving. And that perspective, when you start working, you are focused on your project, on your division, on your, on your region, and obviously you have all that, you see it in a broader way and you understand it and participate in the decisions that impact the business. And it has been very enriching for me. Thank God I have always had to keep moving forward in the group, jumping from one position to another until I got to where I am now, which is already three years in the World Cup. In three years time flies, but well, in short, it is an evolution and well, with time and the level of responsibility, if you become aware of many more things and the decisions in which you collaborate or you have to make, then they have a direct impact on the results and the future of the group. For, for, for better or worse.

 

[00:21:20] Based on your experience and everything you have experienced, if you had to summarize in three or four points or what makes, what characteristics make a good company or of what? In what way? Again, I know you have gone through several, several stages of the company and well, it has been growing successfully. It’s a great career path. What makes a good company? Because you are as you were against French companies, against Japanese companies, against companies all over the world. How do you differentiate yourself? How do you become better?

 

[00:21:52] That is the key. It is how you differentiate yourself, because continuing to compete in the most commodity products, the most battle-tested products, becomes very complicated, because it is the industry that we participate in our intensive life. In capital investments are monstrous. Here, each exploded furnace costs 130, 150 million dollars. So, how do you stop, how do you get the necessary returns to justify this type of investment? And the truth is that it is not easy. It’s not easy because for the same as the competition and then you come and compete against 15 and there are others maybe from China that have no capital cost that you had and they are willing to get by with very tiny margins and the pressure is immense to keep delivering. So I believe that a good company has to know how to innovate, it has to be able to react, to react very quickly, which is something that I do believe has characterized us, that we have known how to react and be resilient. When you come for a while it’s good, how you solve it the reasons already because you don’t know anymore who knows if today, tomorrow and the sense of urgency, and innovation and creativity and finding those niches where you can play. I think that’s what makes a good company and we don’t always get it right. We try and move forward, but I definitely believe that this characterizes the definition of a good company.

 

[00:23:13] Cardo A little bit changing the trajectory of the conversation, what do you think has been your biggest challenge professionally speaking? And well, now you have mentioned several of the competition, but you going back a little bit to you as a central person in this interview, what is it that? What has been the most difficult thing in your professional life?

 

[00:23:35] Look, I am going to mention two examples of humor and I say they are for different reasons, but for a little similar this virus and it goes through a financial restructuring around 2015, starting a little earlier, starting a structure that maybe ends in 2015, but it starts around 2011. 2010 2011 and I happen to be in the United States working in Memphis, Tennessee, in a company we had as Finance Director and one fine day we receive the notification that we are being sued by the creditors and that we have to appear tomorrow in Dallas to be in front of the judge and a restructuring process begins, which I had in 2000 2010 talking about I was thirty-three, thirty-four years old. I was the lawyer of a company totally inexperienced for what was ahead of us and it was a frontal attack from the creditors for the restructuring with vitro against the company that I had to manage the finances and. And the rest was extremely intense, extremely enriching at the end. But yes, there were days when I don’t know how we’re going to do it, I don’t know what I’m going to do.

 

[00:24:49] The responsibility, the responsibility of all the employees we had, to find a way to solve this issue that seemed to have no solution. And that period of my professional life was, was, was, was of great challenges, also of great teachings and. And well, and in those, in those difficult moments you realize what you can do, what others can do, who you can count on and. And that space was, was definitely very challenging. And also, also where we learned a lot and then the same, then the start of the pandemic, the start of the pandemic. Suddenly it’s April 2020 and I have. In North America we have ten float furnaces and at that time I believe by May we will have nine of the ten furnaces either recycling glass or shut down. Do not turn off. You know not to turn them off. Those ovens you turn them on today, you turn them off in 15 years because of the structure that you can no longer turn them off and turn on some light of the beautiful, everything you have to break. You reproduce it, you breathe it, it starts to recycle it, it breaks it, you put it back.

 

[00:25:55] Because sales were not there, they broke up, demand stopped,

 

[00:25:58] Everything stopped and the uncertainty

 

[00:26:01] Stopped, stopped

 

[00:26:02] The product was stopped automotive and the uncertainty and need for cash. So ok, I’m still selling, but I sell and sell inventory. I’m going to go to the bones to zero, which is what much of the world did and why we are already struggling with all the logistics and supply issues worldwide. But. But the reaction has to be immediate and the solutions here already the decisions are already and take the best decisions you have. And brands, and even if they are radical, it is imperative to move. And the truth is that this period of how and how we solved the year was a year where we generated a lot of cash flow because we were able to reduce inventories and become more efficient. We reached all of our goals, managed to ride the second recovery in the second half of the year and he may have met the expectations of that very difficult year. The truth is that this was a very big and super challenge, the great reward of knowing that we pulled it off and I was relatively new in the position. I had one year in the position, so I really wasn’t, I didn’t have that much background or that much experience and having to sit down with everyone and say let’s see here what we are going to do and between all of us decide and face and make decisions quickly and concisely. Well, I think Jorge was another great challenge, which I am very proud to have been able to meet, I guess.

 

[00:27:20] And well, I think it’s definitely a source of pride. These two years of pandemic have been quite challenging for everyone and for all industries, let alone one in which overnight you drop 100 percent of your demand, not on the construction side and in all other areas. So I think the constant here is that the more challenges you are presented with, I think you get better and better, so you have already been served this one. We already have some white hairs that were not there before. No gray hair

 

[00:27:53] Three years ago in all white, but let’s not wait, let’s wait a year is a little more stable, but well, but that’s what we are for and that’s what the team is for. And when I say when I talk to you about being proud and I talk to you about achievements, they are not mine, they are achievements of the whole team, of the whole organization and I have the best team in the industry and together we have been able to do it.

 

[00:28:18] No, what a taste and how good this one is. So, tell us a little bit about it. You mentioned a little bit about the supply chain, logistics, which at the end of the day is something that everyone here is passionate about. Tell us a little more. They obviously saw themselves in the pandemic. Does all this happen on the glass or flat side, how does the supply chain work a little bit? How do the flows work? What did you really struggle with on the supply side and going forward this year and in the coming years? What does that part of the supply chain look like?

 

[00:28:51] If not, as well as me with the word we suffer and if we suffer some, some issues, but we also benefit from some issues. I think there were, there were pros and cons. I definitely learned in these years of things I never wanted to have learned and probably will never go back. I would never have learned it if it hadn’t been for all the. Suddenly the calls were coming in at ten o’clock at night and we’re running out of hydrogen for I don’t know which plants. And today explain to me where in the process we use hydrogen first and how we can run out of hydrogen that is happening? And hydrogen? Nitrogen, sand. Whatever you want. There were, there were a number of emergencies that, thank God, all of them are not only emergencies, but all of them are just scares and there is a lot of work to be done to solve them. But if we get a lot of warnings to say hey how does this look and what can happen if we don’t fix this, well in ten days I can stop supplying you and that means your furnace is almost collapsing, you have to take action and you are going to stop all production and react against that and see well, where if not this tester, where do we get it from and so on. And it was a theme of today. This is still an ongoing issue. Difficulties continue, there are things that we lack every day and we have to take care of things that normally you never thought about, you will never think about what is going to happen. We have definitely seen that push and pull.

 

[00:30:23] Transportation, moving the product yourself to your customers, becomes an adventure as well. I’m still going to raise my hand and you had a trailer there at the doors of your company and shipped it and dulled it. You dial it and that’s it. Not now, now, now it is scarce. Fewer people are willing to engage in trucking, especially heavy haulage. And it has been, it has been an adventure. And on the other hand, exporting, exporting has become almost impossible due to logistics costs. Do you have or do you have a separate place on the boat? You show up and they say no, always the ship did not stop at this port and we see that, we see it every day. We also see it entering our markets, which we have to accept when before perhaps products from other geographies were arriving much more competitively and much more constantly to our geographies. Today we probably see much less of it, so that helps and frees up a little more demand to be able to meet it, and it has definitely helped us in these years. But it is a reality. The issues, the world is not back to normal from the logistics and supply side. And we have to adapt, we have to adapt, and thank God we have manufacturing centers very close to our final destinations. Our main focus is not exports, so we have not been affected as much as perhaps someone who was an inept exporter or importer, whose business model is still there, was totally, totally changed. The irruption was total.

 

[00:31:57] If not, plus the costs and all the other complexities of what we are experiencing in the supply chain, then it is extremely interesting and well, you can see that there is no, there is no respite when it is not in the input part, it is a part of the sales or the customer that after all these years. And this question has been asked to several people and I understand that no one is more, the more I think about what the answer could be, the more wrong I become. I don’t know how. What does the future look like? I believe that right now it is this uncertainty. He is still as someone in your position in a world-class company like the one he leads. How? What do you plan to do next year? What do you think about, what indicators do you personally take into account the most?

 

[00:32:46] See here. If you ask me the question, you ask me what is going to be your biggest challenge this year? The answer is I don’t know what my biggest challenge is going to be. Sea No, I’m sure you won’t run into some

 

[00:32:58] Zero, but no snowfall. The fire poses from

 

[00:33:03] The snowfall, the snowfall last year, the freeze in February in Texas. Our plant or not was a from ten days of terror in northern Mexico and in and in Texas last year in February. We didn’t have that. Probably not. No one plans it. He doesn’t plan to. You don’t put it in your. In your budget. So, what is my biggest challenge? I don’t know. So what do we do or what do we have to do? One is good to run it run the hole. Be, be, be very disciplined. To continue improving the operational part, the model of excellence, operation. Keep taking care of your current background, make sure that you take care of it today, but you are working on tomorrow, we keep working on tomorrow. We believe that if glass as a material, especially in buildings and in matters of energy conservation and energy renewal, is a product that is at the center of the whole wave and brings a very pronounced tailwind. Times may vary. This is not uncovered today, but. But what is coming is a trend, a wave towards more value-added products, more products with solar control, more products with thermal properties of another, of another level, of another smell of self-renewal of energy or solar panels and even solar panels on the facades of buildings. All of that is coming and we are getting involved and investing in all of those. We have to be there, at the forefront of what’s coming for tomorrow’s buildings. So there is something today that needs to be executed. Today you have to start planning for tomorrow and make those investments and those decisions to enter those markets that tomorrow will be the livelihood of your company. In all these areas we are facing it and we have started to make our first steps in very interesting and interesting areas. And that’s what we have to do.

 

[00:34:50] That, that’s amazing and very interesting, isn’t it exciting? I would even say the part of technology in products such as glass, something that has been around for many years and how it has developed to what we have now is incredible, impressive and will continue to be relevant. What’s more, it’s going to be more relevant than ever. With all these climatological changes, etcetera.

 

[00:35:16] And legislation is coming. You look at all the buildings that have to be renovated based on legislation in New York alone, there are thousands and thousands of buildings. California already requires self-renewal, auto or power generation. And there’s the whole issue of the virus, the virus, the solar panels. There is a whole wave that goes in that direction. It is not a question of whether he will come. It’s just so quick to come. And you have to be, you have to be prepared. But I get very excited and I say what a father? That your product can collaborate. That is that progress and that and that benefit to the environment and the planet. And I think we’re riding on a company that has everything to compete for those new niches and. And yes, it does excite and thrill.

 

[00:36:04] Yes, of course if you’re in a not just a company, but an industry that is really changing a lot of people’s lives for the better and is changing the world, not for, for the better as well, then yes it’s very, very exciting. And again I thank you very much for giving us some time to talk today. I know we can continue talking for a couple of hours, but you have a lot of other things to do. A penultimate or last question if you could go back in time and give a tip to the Ricardo more than 24 years playing soccer in calcio every Thursday, or was it Thursday or when Thursdays Thursdays Thursdays.

 

[00:36:41] You play calcium.

 

[00:36:43] What? What advice would you give yourself?

 

[00:36:49] 24 years old, son. I was practically walking in at the time. The advice I would give to someone just entering a company is. East. The economic part. When you go to work, they should take a back seat. The important thing is the opportunities and the learning you have. This is the power of attorney. When I. When it is my turn to hire in vitro the first people that I had a hard time with as a boss. It was something that the one I gave him as. As the point of sale. Look at this me. I do not know. I mean, I don’t know if they will probably pay you better, they could pay you better and maybe you could go somewhere else. And maybe when you practice to your friends that I am working in Cemex or in other companies at that time and I say and. But then what I mean is look in vitro. At least being here with us you are going to be sitting with the general and you are going to be talking about the projects and you are going to be in the thick of things here. Here the levels are really very short and you and your chance to learn, to grow, to, to, to, to be able to show yourself, are quite a lot. That was my turn. My experience may not be that of all the areas where I was, but it was and those opportunities are invaluable.

 

[00:38:07] What you can learn in those formative years is your money, you’re going to do later, but, but, but, but first you have to learn and you have to roll up your sleeves and get your guts in and do the dirty work. That’s what I would recommend. This is forget about, forget about everything that is not a subject of growth and teaching where you are learning. Get into everything you can learn. Get together with people you admire who can teach you and help you develop. And it helps others as well. When. When everyone else you take yourself and. And that part we sometimes undervalue or get into competition. But when you help others and you also get closer to people who help you, it is a virtuous circle where everyone will win and your career will be much richer. So I say, that would certainly be my advice to myself at that age or to someone who is in a new stage. And you look for where you can learn that you can grow, where, where you are going to learn the most and put aside the status quo or maybe the best economic opportunity. Go away for the little opportunity that more teaching will leave.

 

[00:39:21] Ricardo, thank you for your time and for the talk. Ricardo Mice, president of bitro Architectural Class Part of de bitro bitro group Ricardo if anyone has any questions, anyone would like to learn a little bit more, whether it’s de bitro of the history of PPG, of job opportunities, even whether it’s in the United States, in Mexico or somewhere else. How can you be contacted?

 

[00:39:44] Of course, on our website it’s corporate, it’s bitro. Dot com. In the United States we use another one for the industry which is bitro glacis with z is dot like this one. So anyone who wants to learn more about our products will be able to find our website there. What I’m talking about is the building-integrated solar panels for photovoltaic buildings and everything else we are developing. And there may also be job applications or how to enter resumes and so on. And well, I think that in terms of social networks, I am not very active in social networks, but I do have my LinkedIn profile and if anyone, if anyone, if anyone listens there and would like to contact me, send me a message and nothing else, put a note that you listened to the Supply Chain Now podcast and I will gladly be back with you.

 

[00:40:38] Well, thank you very much, thank you very much Ricardo, thank you very much to everyone who is listening. And well, if you are interested in listening to interviews like this with people like Ricardo, who is not only changing and continuing to innovate an industry that is very relevant to everyone. Be sure to subscribe again. My name is Enrique Alvarez and we see you in one more episode of Supply Chain Out in Spanish. Thank you and see you later.

Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Tevon Taylor

Host

Tevon Taylor is a dynamic leader at Pegasus Logistics, where he has made significant contributions to the company’s growth and innovation in the logistics industry. With a background in supply chain management and operations, Tevon combines strategic thinking with hands-on experience to streamline processes and enhance efficiency.  Since joining Pegasus Logistics, Tevon has been instrumental in implementing cutting-edge technologies and sustainable practices, driving the company toward a more eco-friendly approach. His leadership style fosters collaboration and empowers teams to excel, making him a respected figure among colleagues and industry peers.  Outside of work, Tevon is passionate about mentorship and actively engages in community initiatives, sharing his expertise to inspire the next generation of logistics professionals. His commitment to excellence and continuous improvement has positioned him as a key player in shaping the future of logistics at Pegasus.

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Vin Vashishta

Host

Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Karin Bursa

Host

Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Sofia Rivas

Host, Supply Chain Now en Espanol

Sofia self-identifies as Supply Chain Ambassador, her mission is to advocate for the field and inspire young generations from diverse backgrounds and cultures to join the industry so that thought diversity is increased and change accelerated. Recognized as Linkedin Top Voice and Linkedin Community Top Voice in Supply Chain Management, as well as Emerging Leader in Supply Chain by CSCMP 2024, Top Women in Supply Chain by Supply & Demand Executive 2023, and Coup de Coeur Global Women Leaders in Supply Chain by B2G Consulting in 2021

Public speaker at multiple international events from keynotes and panels, to webinars and guest lectures for bachelor's and master's degrees, discussing topics such as sustainability, women in the industry, technology and innovation. Writer at different online magazines on logistics, supply chain and technology. Podcast host and guest on different recognized programs in the industry. Sofia has more than 5 years of experience from academic research and field studies to warehouse operations, demand planning and network design. She has worked in manufacturing, airport operations, e-commerce retail, and technology hardware across Latin America, North America and Europe

Currently working as Supply Chain Network Design and Optimization Manager at HP within their Global Supply Chain and Logistics team

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Marcia Williams

Host

Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Jake Barr

Host

An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Marty Parker

Host

Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Tandreia Bellamy

Host

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Billy Taylor

Host

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Allison Giddens

Host

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Kim Reuter

Host

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Mary Kate Love

VP, Strategy & Operations & Host

Mary Kate Love is currently the VP of Strategy and Operations at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Amanda Luton

Vice President, Production

Amanda is a seasoned production and marketing professional with over 20 years of experience across diverse industries, including retail, healthcare, and digital marketing. Throughout her career, she has worked with notable organizations such as Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Currently, Amanda manages, produces, and develops digital content for Supply Chain Now and its clients, delivering modern, engaging solutions for a wide range of audiences.

A former Vice President of Information Systems and Webmaster on the Board of Directors for APICS Savannah, Amanda also founded and led Magnolia Marketing Group, a successful digital marketing firm. Outside of her professional life, she enjoys experimenting in the kitchen, reading, listening to podcasts, and spending time with her family.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Scott W. Luton

Founder, CEO, & Host

Scott W. Luton is the Founder and CEO of Supply Chain Now, the #1 voice of Supply Chain. Supply Chain Now is an award-winning global digital content platform dedicated to the global supply chain industry and its robust community. At the heart of the platform, is the almost daily Supply Chain Now podcast, which has hit podcast leadership charts in over 60 countries. With over 20 years of extensive experience in the end-to-end supply chain, Scott has become a recognized global thought leader in the industry. His insights have been featured in major publications such as The Wall Street Journal, USA Today, the Atlanta Journal-Constitution, and CNN. In 2024, Thinkers360 named him the #1 Global Thought Leader and Supply Chain Influencer. Additionally, Supply & Demand Chain Executive recognized him as a Supply Chain Pro to Know in both 2019 and 2025, and he has also been recognized by RateLinx, ISCEA, and other organizations for his industry leadership. 

Scott is a proud United States Air Force veteran, having served on active duty from 1994 to 2002. Since transitioning to civilian life, he has been committed to supporting the veteran community through various initiatives.

Under Scott's leadership, Supply Chain Now has grown into the premier source of industry insights, offering a variety of content including podcasts, livestreams, webinars, and virtual events that engage a global audience. His passion for fostering collaboration and knowledge sharing continues to drive the platform's success.

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