Supply Chain Now
Episode 1292

Great leaders are curious and want to learn about new technologies to keep up and help their employees get the training they need to incorporate them.

-Marty Parker

Episode Summary

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience!

In this week’s episode of The Buzz, hosts Scott Luton and Marty Parker cover the top news in supply chain and welcome special guests Jorge Morales and Thorsten Mebs with ISCEA to the show. Together they discuss:

  • The impact of inflation on online shopping trends
  • The evolving automotive landscape in China
  • The importance of understanding and addressing organizational constraints before implementing AI
  • The need for continuous learning and upskilling in the face of technological advancements

And much more!

Episode Transcript

Intro/Outro (00:03):

Welcome to Supply Chain. Now the voice of global supply chain supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business happen right here on supply chain now.

Scott Luton (00:32):

Hey. Hey. Good morning, good afternoon, good evening, wherever you may be, Scott Luton and the one and only Marty Parker with you here on Supply Chain. Now welcome to today’s live stream, Marty. How are you doing?

Marty Parker (00:43):

I couldn’t be better. You know why, Scott?

Scott Luton (00:48):

I sure do. Oh, what a weekend y’all had. I don’t want to let the news out there unless you’d like to put it out there.

Marty Parker (00:54):

It was Epic. My daughter Becca, Dr. Becca Osmer, now married Jack Osmer on Saturday and it was spectacular.

Scott Luton (01:04):

That is incredible. Congratulations to, was it Mr. And Dr. Osmer or something like that? Martin, yeah,

Marty Parker (01:11):

She is now Dr. Oz,

Scott Luton (01:13):

Dr.

Marty Parker (01:14):

She really is. She has her doctorate in occupational therapy.

Scott Luton (01:18):

Wow, that is incredible. What a year she’s having. So on behalf of our entire team here at Supply Chain now, congrats and prayers and best wishes and just a wonderful, wonderful weekend. So great to have you here, Marty. After a weekend like that, we get to dive into the global world of supply chain. Are you ready?

Marty Parker (01:34):

I am ready.

Scott Luton (01:37):

So folks, today, as always the buzz where every Monday at 12 in Eastern time, we discuss a variety of news developments across global supply chain and the global business world. We got some great stories to get into on the front end. Marty and I are getting into how retailers and their supply chains are dealing with online shopping trends impacted by inflation, that little dirty hour word, the ever evolving automotive landscape, especially in China. And then about halfway through the show, I think they call that, is that the bottom of the hour, Marty? I get that right? Yes.

Marty Parker (02:06):

Okay.

Scott Luton (02:07):

The top the bottom, it confuses me too easily. But hey, we’re going to be diving into AI and technology with special guests, Jorge Morales and Thorston Maes from our friends over at I-S-C-E-A. They’re going to join about 12:25 PM Eastern Time. So buckle up and get ready. Now, Marty, before we dive into the first topic here today, two quick things for our audience. Number one, hey folks, give us your take in the comments. Let us know what you think, whether you’re tuned into LinkedIn or YouTube, Facebook X, you name it. No matter. Let us know what you think. And secondly, if folks enjoy the show today, hey, we’d love for you to share it with a friend your network. They’ll be glad you did. We’re offer a money back guarantee. Is that right Marty?

Marty Parker (02:46):

Absolutely.

Scott Luton (02:49):

Ly satisfaction, money back guarantee. All right, so we got a lot to get into here today. I want to start with that said over the weekend, Marty, we had a jam packed edition. Let’s see if I can find my graphic here. I love this image, right? I love this image and we really celebrated the human factor. So get this morning. Last week, Kevin L. Jackson and I sat down and recorded a video podcast. We’re going to be dropping soon, and it featured a couple of business leaders from the Estee Lauder companies, including Kira Lany. Wow, who I quoted as saying the most important thing is taking the time to explain that there is no AI power without human power. Marty respond to that. That got me right here and I was saying hallelujah, and we almost had to stop and take a moment. But Marty, that’s an important thing for us to pass it along to everyone out there, huh?

Marty Parker (03:39):

Agree a hundred percent. If you don’t have great leaders and great relationships with your teams, it doesn’t matter what systems you have, ai, ERPs, it doesn’t matter. That’s right. You need to have great leaders that are working with great people.

Scott Luton (03:54):

That is right. So y’all folks, stay tuned. We’ve got that great episode coming up soon. We also touched on International Women in engineering day, which is June 23rd. Yesterday each and every year we touched on how big tech is turning to big solar to power tons of new data centers. How about this? Marty Solar Power is projected to make up 58% of all new electricity generation here in the US in 2024. You got your solar panels on top of your house yet, Marty?

Marty Parker (04:22):

No, I don’t, but I definitely need to do that and the technology just keeps getting better and better and less and less expensive. So I really need to consider that soon.

Scott Luton (04:33):

Yes, and I think the technology to convert it into the energy grid is getting more and more efficient, which of course is important, but folks, almost every week, because it’s our almost weekly newsletter, we give ourselves a little wiggle room there. Check out. With that said, for more news, views, resources and our live programming for the week ahead, all check that out. We’re dropping a link to that in the chat right here. So you’re one click away from checking out the latest edition and becoming one of 25,049 subscribers. So y’all check that out. Okay, Marty, we got a lot to get into here. We’ve got two stories and then we’re going to welcome in our friends Jorge and Thorston, and we’re going to be talking a lot about AI and technology and supply chain leadership, especially in the second half. Let’s dive into the news first. How’s that sound, Marty?

Marty Parker (05:14):

Absolutely, let’s do it.

Scott Luton (05:16):

All right, let’s do it. Let’s talk about e-commerce first. In particular, this interesting article via our friends at Retail Dive, which focuses on recent consumer research and hey, I love this because we’re all consumers. We all learn so much even as supply chain practitioners about commerce, e-commerce, mobile commerce, you name it, because we’re all consumers. So forwarder and talker research collaborated on a recent survey that focused on consumer behaviors, which included about 2000 responses, Marty in May, 2024 from across the us. Now, stop me if this shocks anyone. Almost 90% of respondents said their cost of living went up over the last five years. Marty, any idea where the other 10% are living in the folks that they polled any idea underground?

Marty Parker (06:00):

Maybe

Scott Luton (06:02):

So because of those higher prices, about 61% of the participants said they had made adjustments in their online shopping habits. Now, the top category for online purchases was groceries. That would not have been the same answer probably two or three years ago. So groceries followed by clothing and then home goods. 25% of our respondents are using buy now, pay later, BNPL, newer acronym. More and more folks are embracing out there. I’ll tell you, every Marty, every purchase, like over 50 bucks that we do, there’s this little option that pops up in our statements. You can click and spread the payments. Are you seeing the same thing, Marty?

Marty Parker (06:37):

Yes. You see it all the time. All these offers that pop up just about anything you buy now

Scott Luton (06:43):

Tell you everybody’s into finance and business. Okay, so also back to the survey. What’s old is new again, the survey shows that consumers are still swayed by quote, because I’m not going to call it free shipping, but they’re swayed by free shipping and affordable prices since the beginning of time. Now, did you know tmu, the Chinese e-Commerce Giant is now touting 51 million monthly US users? Now put that in perspective. Amazon has about 67 million monthly users. So TMU is offering low prices, of course enabled by low production costs in China. They’re taking advantage of and a direct to consumer shipping strategy to stay below that $800 threshold here to the states where they can avoid custom duties. So if you see so many urging to bring that order in at 7 99 versus 8 0 2, that might be why. Alright, a couple more thoughts here and we’ll get Marty’s to take back to the survey. About 50% of the respondents said they had given more thought to reselling some of the popular items they had purchased, taking advantage of the ever-growing re economy. Some data says this circular economy reused, remanufactured, recycled, you name it, it’s going to reach $1.3 trillion by 2030 $1.3 trillion. Wow. When it comes to grocery shopping, consumers are turning more to affordable private brands, save those valuable dollars. A separate survey found that about double the amount of consumers bought cheaper private label brands versus name brands. So Marty, all of that, right? Shifting, shifting ground your thoughts.

Marty Parker (08:13):

So one, we adjust habits. I love Aldi, I love lidle. Kroger has done a lot of price matching and so adjusting our habits accordingly. But I would also say we need to look at the long-term quality of the things we buy as well. My kids have gotten me into Lulus Lululemon, and the idea is that the item lasts forever. So just buying cheap to adjust for inflation sometimes can be a mistake and you end up with a bunch of stuff that’s lower quality. So this would be two things that I would think about.

Scott Luton (08:48):

Well said, Marty, and of course the supply chain organizations behind all these organizations that continue to shift and pivot and tweak and adjust based on consumer buying behaviors which are ever evolving. There’s some larger behaviors that I’ll call more macro behaviors such as the shipping perks, and then there’s some other things that tend to be a bit more tactical and a bit more trendy that will evolve over time. I’ll just say, Marty, you mentioned Kroger. It is fascinating. We’re in Kroger probably three times a week. They got a mega center right down the road from us, and it’s one of those Marty where they experiment with some of their new offerings. For example, I walked in the other day, they have got here in Georgia. This is largely not, you won’t find this many places. They’ve got eight new video poker machines in the middle of this grocery store, Marty, and I guess they’re just testing to see if folks want to walk in and get some milk and eggs and try to hit a full house. I don’t know, Marty, have you seen that in your local Kroger?

Marty Parker (09:43):

I haven’t seen that, but I do have a kiosk where I renew my tags in Cobb County and they have all kinds of additional services, and Kroger’s always impressed me by adjusting as a supply chain guy. I can tell you the price of everything in every store, right? Because I’m cheap and I know what it is, and I was amazed to watch as Aldi and Lidle came along, Kroger would match their main brand prices right out of the gate. So they really have done a good job.

Scott Luton (10:13):

Yeah, I completely agree. We’ve seen them build their fleets so Kroger can more and more deliver groceries. Now, I remember watching Publix try to do that about 10 years ago when me and Amanda really just fell in love with the idea of someone bring groceries and maybe even putting it up in our cabinets, right? We never got to that point, but as the numbers bear out, groceries number one item that at least these 2000 people are purchasing online. So we’ll see. Keep our finger on the pulse, especially the impact on global supply chains. Let’s see here. We dropped that article right there in the chat from our friends at Retail Doops. Y’all check it out. Let us know what you think. Hey, great to see our dear friend Maria that always comes back to various shows from beautiful Madrid, Spain. Great to see you, Maria, and look here.

(10:54):

Mary Kate, love the self-proclaimed team expert on online shopping. Oh, I love Mary Kate’s perspective. Great to see you here today. All right, so Marni, let’s see here. That was our first article that we’re going to hit. Again, you can find that on retail dive via the links we provided. I want to move to the second one because this is fascinating. This automotive industry is where we’re going next, particularly the Chinese market where things have really been changing for quite some time. So according to this report from our friends at CNBC one, bank of America Analyst, Mr. John Murphy says the big three Detroit automakers need to exit the Chinese market, ASAP. And of course he’s talking about General Motors, Ford Motor Company and Stellantis. Now China is the world’s biggest automotive market in American manufacturers that have tended generally to have done well there over the years.

(11:42):

But General Motors, which had laid claim to about 15% of the Chinese market less than 10 years ago, that’s dropped to 8.6% Marty last year. Now that last year was the first time share, market share dropped below 9% Since 2003, Chinese automakers are growing rapidly changing the game. BYD, which I think is an acronym, Marty, build Your Dreams, I think is A BYD is what it stands for. It topped Tesla in 2023 to become the world’s largest seller of EVs. Geely, G-E-E-L-Y is another automaker Dong Fang to name all just a few three of those. These companies are looking for new ways to enter the US market. Many are eyeing Mexico to build production capacity and facilities a little closer, making it a little bit easier to crack into that US automotive market and a Biden administration is countering all those objectives they announced in May.

(12:32):

Quadruple tariffs on Chinese made electric vehicles. Now in 2023, most folks may not know this, Marty, in 2023, China overtook Japan to be the world’s number one auto exporter. The US fell to sixth. Now, one last thought, Marty, I’m going to get your thoughts here. This vessel. For folks that are watching us here, this is what they call a row rope, a roll on and roll off vessel, right? You see all the vehicles there? I’m not sure, I don’t know how many vehicles. It probably depends on. Obviously the size of ship can fit in one of these row rows, but the one here is a larger one, and you’ll see these little ramps on either end for it to do just like we said, roll on and roll off. You’ll see these down at the ports of Georgia. You’ll see ’em up at the Baltimore port Marty. In fact, the row row volume up there had even picked up in light of what we’ve seen in the bridge tragedy this year. But Marty, when you think of what’s going on in the automotive industry, what are your thoughts?

Marty Parker (13:25):

Well, first I had a picture fast and furious going onto a row row, which just got me all excited. I think it would be a great scene and bring supply chain even into that franchise. But that’s right. I’m going to strongly disagree with that analyst. I believe the competition is always good. When the Japanese brought cars in the United States and we were losing market share, American companies responded and made better products and American quality, American ingenuity is valued around the world. There will always be a market, it might be a smaller market, it might be a niche market, but people will buy American cars and we will get better at making ’em because of that competition.

Scott Luton (14:07):

I love that and I love that you disagreed with the analyst that is certainly hitting headlines around business news. I think whether it’s an American focus or a general focus, I think to your point, the better they can listen and put their finger on the pulse of what customers in any regional world, what they want, what they’re willing to spend their dollars on, they start doing that. And then secondly, also, to your point, they’re really efficient when it comes to how we make stuff, how we ship stuff, and how can we be much more competitive. For example, Tesla, if you look at the difference, I think this article or another one I was reading, if you look at Tesla and then the other big three automakers, they approached ev, I think Tesla has a $13,000 gap in terms of they’re able to control their costs versus the big three when it comes to EV vehicles. Imagine what that does for Tesla, or maybe in the case of BYD, which now has jumped over Tesla, but regardless moving into markets like Mexico and taking advantage of one of the most unique trading regions in all the world, Canada, US, and Mexico. But I tend to agree with you, Marty, and it’ll be interesting to see. First off, they’re not going to follow that analyst piece of advice, right? I’m sure they’ll not dial it into Mr. John Murphy. Oh, wait a sec. Mr. Murphy says, okay, alright, alright, will do. By the end of the week,

Marty Parker (15:23):

They are watching supply chain now and they’re going to take our advice.

Scott Luton (15:28):

They’re listening to Marty Parker for sure, but regardless, fascinating, the automotive industry is one of those industries that is. So for me, it’s captivating to watch it evolve because in such a interesting way, it’s like a microcosm of global manufacturing in many ways. So we’ll see. We’re going to keep our finger on the pulse of what’s going on there, but y’all check out this article and let us know what you think. Right?

Marty Parker (15:50):

Running more a quick comment. Cars aren’t going to have steering wheels in what? 10 years they’re going to be driving themselves. And we are amazing at software and that kind of technology. So those are the cars that are going to be winning out. And so abandoning markets at this point makes no sense.

Scott Luton (16:08):

That’s a good point. Maybe they’ll be merging the automotive industry with high tech because they’re now basically computers on four wheels, right? That’s right. So we’ll see. And again, we dropped the link there in the chat. Check it out. Y’all let us know what y’all think. We’d love to hear you. All right, there’s one more thing I wanted to ask you, Marty, before we bring in our guests, because when we take these little snapshots in e-commerce, right? Which is as Greg and many other put it, it’s just commerce these days, right? It’s so prevalent, lots of challenges, no shortage of challenges there. And of course the automotive industry, no shortage of challenges there. So the supply chain leaders behind that’s involved in these industries, they’re dealing with a lot, right? So I’m going to ask you, what is one skill? There’s many, yes, there’s many, but what is one skill you’d recommend our audience sharpening so they can be better supply chain leaders to better tackle these and many other challenges out there?

Marty Parker (16:55):

So I’m going to take the skill from my friends Kimberly Evans at Relations Research and Carl lva@getmorecurious.com, and that’s curiosity. Leaders need to be curious. They need to be working on listening skills and they need to be able to adapt to their people’s needs and their systems needs and their supply chain needs. And so I learned that from my wife. She would ask me, Marty, are you listening to me? And if I said yes, I had better been listening. If I said no, I was in big trouble. So being curious with great listening skills I think is what we need today.

Scott Luton (17:31):

Yes, Marty, yes, voice of the customer came to my mind as you were sharing that. Folks, do some Googling. See what that means in your neck of the woods or as it applies to what you do. There’s a formal part of that when folks say voice to the customer. And then there’s very informal meaning kind of what Marty’s talking about. Be curious, lean in, ask questions, know the market, know the customer, right? Otherwise you’ll be making stuff into blind and you won’t know if it’s going to sell or not, right? So do your homework and be curious. That’s a great point there, Marty. Alright, so with all of that said, we have got some wonderful guests joining us here today. As much as I’ve enjoyed the first half of the buzz here today, folks, stay tuned for this second half rock and roll. Together our guests bring several decades of global supply chain leadership and experience to the table I welcome in Jorge Morales global COO with the International Supply Chain Education Alliance, and Thorston Maes Director, strategic partnerships for Central and Eastern Europe, also with the I-S-C-E-A. Hey. Hey Jorge, how you doing?

Jorge Morales (18:30):

Hello. Good. Good. I’m very good. Thank you very much. Very happy to be here with your audience and with all of you with Marty and Thon. Thank you. Thank you very much for allowing this to be here.

Scott Luton (18:42):

Definitely welcome back. You hit a home run last time and this time you’re bringing another rockstar out in industry. Dorsen, great to have you here today. How you doing?

Thorsten Mebs (18:50):

I’m great, thank you very much. So it’s an intercontinental meeting from Frankfurt, Germany, and Europe, so great.

Scott Luton (18:57):

It is, and you know what? That’s the best type of meeting, Marty, because it is a global game. It’s a global supply chain family, and that’s how we’ve got to innovate together and tackle these challenges together and educate all generations together. Marty, I’m excited for this conversation, huh?

Marty Parker (19:12):

Yeah, thrilled. As you know, I’ve been to Germany probably 50 times and helped start a business in South America, so thrilled to learn from these two leaders,

Scott Luton (19:22):

Man. Okay, we’re going to dive into those 50 trips on another show soon here, Marty. But hey folks, let’s have a little fun first. Here’s a little fun fact and then I’m going to get Jorge Thorson and Marty weigh in on it. Did you know on this date, June 24th, back in 1817, the first coffee plants were planted in Hawaii on the Kona coast. Now a lot of folks have heard of that delicious Kona coffee that I know we rely on every single day to get going, and coffee consumption continues to grow worldwide. So I’m going to ask each of y’all as we celebrate that little fun, historical fun factor today. How do you drink your coffee? And Jorge, I think you’ve got a cup there if I’m spying that right. How do you drink your coffee?

Jorge Morales (19:59):

Yeah, serious. I drink my coffee wine black, and I love coffee because my wife is from Colombia and I travel a lot to Colombia and even though we have good coffee over here in Mexico, it’s not match to the coffee you can get in Colombia. They really make the best stuff.

Scott Luton (20:19):

Oh agree. Colombian coffee. It is like the Cadillac brand or the, I need to update that reference, but it is a premier coffee brand and it is delicious. Thorston, I need to go run and grab me another coffee and Jorge’s making me thirsty for another cup of coffee. How do you drink your coffee? Thorston?

Thorsten Mebs (20:35):

I prefer cappuccino and we have a local brand here in Frankfurt where they’re getting the beans burned and then diluted some Maya blend and then coming from Latin America, and then I put that on the espresso cans on the oven and then I do it myself and then mix the milk and get it there.

Scott Luton (20:54):

Okay, sounds delicious. We’ll have to share a cup of cappuccino at some point soon, huh? Yeah,

Thorsten Mebs (21:00):

Indeed. Virtual, but maybe sooner or later in person in Georgia.

Scott Luton (21:05):

I struggled to make plain coffee. Marty a bartender worked in restaurants throughout college and I could never figure out that daggum cappuccino machine to save my life, but we got thorston here, he can help us out. Marty, how do you drink your coffee, my friend?

Marty Parker (21:18):

So I make lattes, I have a Nespresso and I add flavors and froth the milk and all of that. And frankly, all those trips to Germany got addicted to cappuccinos and lattes and then in Latin America as well, espresso is the way to go, there’s no doubt.

Scott Luton (21:36):

Well, all that sounds wonderful and we have to dive in and share good supply chain stuff over a nice cup of coffee, maybe spiked with a little something, something depending on the day or the time of the day. I think this is Amanda back here. Amanda says, I’m very unpicky about my coffee and drink it black too, that way no matter where I am, as long as they have coffee, I’m good to go. I like that practical approach there. Very well said Amanda. And folks, let us know how you drink your coffee, what kind of coffee you like, what do you put in it? We’d love to get your comments there. Alright, got a lot more to get into here today, Jorge Thorston and Marty and I want to start with this article here. We’re going to pop up this image here and great read here by a long time friend of the show, gee, this comes to us via Forbes Now Gee says, what’s our AI strategy?

(22:21):

Well, that’s the wrong question for supply chain leaders to ask. Instead, gee says, Hey, let’s stick to broader operational goals and objectives and then identify the appropriate tools and strategies to accomplish them. AI isn’t a panacea and some companies aren’t willing to put in the challenging groundwork that makes AI initiative successful. Now, sure as Guy and also Gartner point out, successful supply chain organizations are using AI and machine learning to grow that gap between them and their lower performing competitors. But still, AI is just a tool, one of many technology tools that we have at our disposal in our 2024 tool belt. Now that was a very brief summary of a very full article and folks, we’d encourage you go check out the original reader from our friend Gee Kato via Forbes, check it out. But I want to go around the horn here and get y’all’s take on some of the main ideas that Gee was putting out there. And Jorge, I want to start with you, your thoughts.

Jorge Morales (23:17):

I agree with the article that AI adoption is not a strategy in itself, and so it’s very important that in order to be successful, you need to address your organization’s constraints first and then understand how AI can help you. There are two sides of the coin. On one side, you need to understand what’s available out there, what AI can do for your organization. So that’s important, but you also need to understand your constraints and what are the processes that AI can improve, can streamline, can make better in order to get this match between technology and your needs.

Scott Luton (24:01):

Yes, yes. And as gee points out, I’m coming to you next Dorson ski points out and folks, y’all check out the read, there’s lots of organizations, lots of leaders that have seen AI moving the mountains and they’re going to take AI and they go hunting, they’re going to put it on every problem and they’re going to burn their workforce out in many ways by doing that dorson and the preshow. I loved your emphasis and we were kind of talking through some of the articles we were going to mention and your emphasis you placed on the critically important groundwork as you prepare to leverage AI on the right problems, on the right objectives. Your thoughts though in terms of the overall main theme that Gee was putting out there? Dorson?

Thorsten Mebs (24:38):

Yeah, thank you. I fully agree with the point when he’s coming to the end of the article. That is what I would put first to say what are the prerequisites, what is the purpose of a company? What is the need of your supply chain? What is the supply chain strategy and where can you incorporate AI to support doing the right things in the right way, thinking about the fundamental logistics principles, the right thing at the right time, at the right cost that has gone through planning and I can help a lot here, especially the larger the enterprise is, and that is what I think and feel. It’s quite simple how to embed AI and not just to put AI first for the sake of ai like he says. I fully agree with that.

Scott Luton (25:17):

Yes. And thorston, beyond your great work you’re doing with I-S-C-E-A educating folks out there at all levels, you’re also real active and I’m sure really busy when it comes to consulting with Tata consultancy, I believe. So you’re seeing organizations as they look to try to embrace AI successfully, right? You’re seeing every day.

Thorsten Mebs (25:37):

Yes and no. Also in that area, what I’m working in, we are looking from a design perspective, we are asking the customers, what’s your problem statement? And then trying to identify what needs to be done and how we can embed AI rather than putting the technology first. It’s more about what is the desire, what is feasible and what is viable, and then we try to build that as a unique solution.

Scott Luton (26:00):

Yes, Marty TH’s response here, we need to shout it from the mountain top. What is the problem that we’re trying to solve? Let’s start there. How about that, Marty? Your thoughts?

Marty Parker (26:11):

Yeah, both points. We’re right on and I’m a chief strategy officer fractionally, and you’ve got to start with what the company’s strategy is and how they’re going to win in the marketplace and how they’re going to make more money. And so what are the things they are then doing that technologies like AI enable efficiencies, enable better interface with customers, enable bidder interface with employees. So that problem statement is mission critical to establishing your company’s strategy to win in the marketplace.

Scott Luton (26:43):

That’s right. Well said Marty. Well said. Let’s see, Larry says, AI is no good unless you have a good foundation problem. Where I am is it’s being fielded to folks who don’t know how to use it properly. It’s like giving an iPad to a mountain man who’s never even seen a television that goes back Thorsten as you were talking in particular about that critical pre-work, right? And in fact, Marty, you and I, we were talking earlier at the very beginning of the show about Kiara Ani with the Estee Lauder companies, and when they were talking about all the cool things they’re doing of modern technology, one of the things that they pointed to is the pre-work and how they worked with their incredible human factor to help lay the ground and prepare the organization to lean into these new technology initiatives, right? No one likes getting surprised, right? Marty, Jorge Dorson, no one likes getting surprised and what’s old is new. Again, with communication, the power of communication, especially in this ever rapidly evolving, innovative, but also disruptive timeframe, I think leaders communication skills are getting tested in very powerful ways. Marty, would you agree?

Marty Parker (27:51):

Absolutely. Great leaders, like we talked about before, are curious, want to learn these new technologies to keep up and help their employees get the training they need to incorporate ’em as well.

Scott Luton (28:02):

That’s right. Digital skill upskilling. We’re seeing a ton of that and we’re going to talk on great opportunity that Jorge and Thorson are building for the market out there towards the end of today’s show. Last word we just touched on, and Thorson Jorge, before we move into this next one, whether it’s communication or other leadership skills that AI and other innovative elements in the current industry is testing, what would you point to Thorston?

Thorsten Mebs (28:26):

Communication is our main key, but also basic leadership skills like giving trust to the people. Listen and say, okay, I trust in your expertise. If not, they can come in the supply chain to ICA, for example. But it’s about trusting the people and say, yeah, they are here. Nobody wants not to be overseen, so I trust in you and let’s do it. So they just need to be trusted and that is where people starts moving. Yes, trust is an important element.

Scott Luton (28:54):

Beautiful. Completely agree. I think trust is the lifeblood of organizations out there and we’ve probably all had an opportunity to work in organizations throughout our careers that had lots of it. And I know I’ve worked in organizations throughout my careers that had none, and the cultures are very stark in their differences. Jorge, give you the final word here. As we were opened up with this great Forbes read by our friend, gee, about we’re doing it wrong. Your final thought there, Jorge?

Jorge Morales (29:20):

I think that’s very important to understand that we are really living a very particular situation at dismal. There’s a lot of buzz around ai, a lot of

Scott Luton (29:33):

Chatter.

Jorge Morales (29:34):

Yeah, chatter, but also a great need of knowledge and understanding because we all fear what don’t understand and it’s really important that we put that fear aside and try to become involved and in the same measure that we understand things, we will be able to move forward.

Scott Luton (29:54):

Yes, Jorge, I love those thoughts and that’s a perfect segue for this next article about fear and some data along with it. But before we do that, I was going to point out Marty, Jorge and Thorston, gee, Katon is vying for the best dressed leader in supply chain and he knows that I remind him all the time, but look at that sharp suit with the flowers and the er, all that good stuff. So gee, well done on this read here, I want to flip to speaking of never fear Jorge, let’s talk about this article here from our friends at ZDNet because we got to tackle that fear that many out in the workforce have. Now. Forester research says that as much as 86% of the US workforce across the board fear that lots of people are going to lose their jobs, AI and automation. I’m sure that similar concerns globally, the research that just in this article happens to be focused on the US workforce.

(30:46):

However, as Deborah Bonami, hope I said that right with Rakuten says fear less quote. This isn’t something to be afraid of. The only thing we should be afraid of is if we continue to be the person who says, oh, I don’t need it. It’s not going to impact me. Those are the people whose jobs will be impacted negatively. Now Thorston, I love this read. I enjoy the data side as well as the gut side, I’ll call it, of the point of view in the CD net article. But what are your thoughts about the fear that’s out there?

Thorsten Mebs (31:17):

I think it’s a matter of education and it is an opportunity to make a change. AI is just a part of the digital transformation, so there’s a lot of opportunities for anybody around the globe not losing a job, it’s just about doing the right skills, educating the more AI solutions in the companies that we have, the more programmers we need and everybody’s having access. We are talking here, I’m in Germany, so that is what I think if the programmers in Kenya or wherever. So I see a huge opportunity for the whole world to participate in growth and development. It’s just about education and training.

Scott Luton (31:52):

Yes, and I would add Thorston folks out there raising their hand, volunteering to learn and to getting out of their comfort zone and stepping into a world that they don’t know as much about, but they’re willing to learn it, right and apply that learning, which is really important. Jorge, your thoughts here about the fear, how to tackle it, how leaders should respond, your thoughts?

Jorge Morales (32:14):

I agree with you that this is not a local thing, it’s a global concern. I was last week in South Africa at the SAP conference and they referred to AI as the scary word. And I understand that it might seem like a scary word right now, but I agree with the writer of the article that it’s not something to be afraid of. You’re not going to lose your job to ai, but you need to learn how to use ai, otherwise you will lose your job to someone using ai. Sure. So it’s better if you understand it and embrace it and harness its power.

Scott Luton (32:56):

That’s right. And Marty Frank, communication and transparency is really important as we go through these incredible times we’re living in, and I’ll be the first to tell you, some jobs will certainly be eliminated with modern technology out there. However, the people in those jobs, again, going back to the good news here, if you lean in, you’re willing, you volunteer, you learn new skills, you find new ways of bringing value to the organization and its mission, its objective, its strategy, all kinds of windows and doors of opportunity will be open. But if you sit back and just build this false reality, unfortunately your chances of getting impacted will be greater. Your thoughts, Marty?

Marty Parker (33:33):

So I teach about this and I know you love history. Go back and read about how terrified people were of automobiles. If cars were going to kill everybody, we had to stick with horses. And then as far as jobs are concerned, I’m old enough. I know I don’t look at to know elevator operators, people that sat in elevators and pushed the buttons for you. And so we can’t be scared of that because economists say, look, if there are lost jobs, they’ll go from unproductive activities to productive activities. And so all of this is going to make us better as a society like cars and automating elevators and self-service, gas pumps, all of these terrifying technologies we’ve had over the years. And I get that AI is on a new level because of the degenerative ai and we have to think about the ethical concerns there and regulate it. But as far as the fear is concerned, I think we need to learn from history.

Scott Luton (34:31):

Yes. Oh, so much good stuff there. Two quick comments. We could have a whole couple more hours Thorson, Jorge and Marty on this topic, but one, I think if we listen to some in those days going past that, you’re kind of pointing at Marty with the rise of automotive, some of us we’re telling the rest of industry we don’t need these newfangled automobiles, we just need faster horses and buggies. I want to say there’s a Ford quote somewhere around that. And then secondly, hey, business leaders out there. You bear a big burden as well. I know we’re talking to the people and we’re challenging the people to learn new things, but business leaders, hey, you got to find new ways and effective ways of upskilling your current workforce, equipping them with what they need to do to be more successful as you bring on more technology, innovative technology in this disruptive time. Thorston, I’m going to give you the last word. We got this really cool event we’re going to talk about here in just a minute, but I think this fear that exists, all of us are pointing to across the globe. It’s such an important time again for leadership and a big responsibility that it has your final thought. Thorson,

Thorsten Mebs (35:32):

Again, coming back to the topic of trust and trying to de-risk. And for anybody who’s listening now, the way we are operating in the department I am in, it’s based on the philosophy and the approach of Clayton Christensen. You as in the US may know about this Harvard professor innovators dilemma or the small book. How will you measure your life? It’s always the same. The steamship were invented and they wanted still to sail and it brought growth and new jobs and so on. I think the same is with ai. If we embrace change, then that is something we can do here also, and that’s how we need to think and work. And it’s just about finding the right leaders to build that story and they’re doing small things and then you can scale it up. Maybe not the big deal, but trying to get familiar with it.

Scott Luton (36:16):

Yes, that’s right. I want to add one more thing Marty and Thst made. Think of folks, you look at any economists out there, any data set out there, the jobs that are created, like any past technology revolution, jobs that are created are going to far outweigh the jobs that do happen to be eliminated. So folks lean into that. Jorge, your final thought about this fear out there.

Jorge Morales (36:35):

I think anyone that’s not a data scientist or computer scientist or someone,

Scott Luton (36:40):

You’re talking about me. Jorge, you’re talking about me,

Jorge Morales (36:43):

Right? All of us mortals who have seen this developments from the outside. What we need to understand is that we don’t need to become a data scientist. We don’t need to become an AI expert in order to be able to harness its power. It’s like you mentioned cars as analogy and it’s like a race car driver. They do amazing things with cars and they don’t need to understand what’s under the hood and how all that engineering was done. So we need to understand how to use it. Yes, and I think that would be my recommendation.

Scott Luton (37:25):

Excellent point, Jorge. And I loved your car analogy, tell you the good old car analogy, Marty, it keeps on giving and giving and giving, right? I don’t know, as Jorge was sharing that Marty, it made me just think there is so much place in this world for non technologists, non-data scientists, non-AI experts, but we just need to become more aware and more educated. Not to put it too simply, but Marty, I’ll give you the last word before we talk about this event

Marty Parker (37:51):

And what I see, folks that are older like me, we have kind of the way we’ve done it, the way we think about it. My students aren’t afraid of it and they’re diving into it and learning it. And so we have to think back to when we were more curious and more able to accept change and accept new things and great leaders do that throughout their careers.

Scott Luton (38:13):

Well said. Well said Marnie. All right, another great segue. We have an outstanding education and networking and learning opportunity that we want to talk about. I want to pop this graphic up here cause it’s backed by Popular Demand folks. Big event coming up in October, supply chain technology conference and expo, AKA SC Tech 2024 powered by our friends, Jorge Thorson and the folks I-S-C-E-A. So today, Jorge, I think we wanted to really dial it in on the virtual program, which runs from October 7th to the 10th and folks we’re dropping links there in the chat. You can see there if you want to learn more about this and how to attend sc tech show.com, you check that out. Jorge, why should folks check out this popular show? That seems like it’s grown every single year, especially from a virtual programming perspective.

Jorge Morales (39:02):

It’s been a very interesting journey for us at ISCA because this event is to be an event focused on supply chain technology. This year the theme is facing supply chain challenges in the A IH, but we used to have that as an in-person event because this is the ninth edition of ATech. I think Foresting can provide us with more light on the topic of getting this program into the virtual realm because he was given this task and he faced that challenge very well. Back then when we had the pandemic the first time, we had to move on to do the show without a venue during the pandemic

Scott Luton (39:46):

To meet the people where they are, right?

Jorge Morales (39:49):

Yeah, Thorston was responsible for the first virtual asset tech, so I think he should bring some light on that experience.

Scott Luton (39:56):

So Thorston, tell us more about the virtual programming for the ninth SC tech program. Your thoughts, Thorston

Thorsten Mebs (40:02):

In general. When we started four years back with the virtual, the IC was asking me to build a story. And so we were thinking about not just jumping in single topics rather than connecting dots. So on the first day we started with strategy and thinking a bit in terms of design and conceptual approaches. Then moving along the chain from customer through manufacturing, through supply and sustainability. Each day you have a different topic, you can listen and learn and then bringing together the experts on that specific topics and not just mixing up. And we also didn’t want to have those kind of company promotions. Everybody’s great in supply chain, but in reality they’re not. And we were really reinventing that in a certain way and brought also different folks from different backgrounds within the supply chain and had some new ways of running the panels and different discussions. So similarly, like you do it here, we had small presentations and then the discussion, we came back to the presentation, discussed with the panels, then go back next presentation, then had the discussion and then it was condensing, piling up or even drawing. So that was a fundamental change we took here. And ICA was open to that. And that is also a question of open thinking in terms of education.

Scott Luton (41:16):

I love it.

Jorge Morales (41:17):

And this year we have a really great lineup because we have many speakers from big tech companies like IBM, Coupa, SAP, we have logility, but what we’re doing is we’re bringing this experts providing insight to supply chain professionals on how to implement, what are the hurdles and the best practices to implement AI in supply chain processes.

Scott Luton (41:47):

Well, so it sounds like a great time, Jorge and Thorson and a valuable way to spend the time. Marty and Marty actually, I think there’s a lot of kindred spirits between the four of us here. I think we all in our actions demonstrate the value of continuously learning and providing education opportunities. You can never stop learning and when you think you know it all, I would challenge you. Keep learning, Marty, what are you hearing here? Especially with the ease of connecting virtually with supply chain folks around the world.

Marty Parker (42:16):

Now you got to do it. We all have to be continuous learners. It sounds like some of the best companies in the world at this and some of the best experts and strongly encourage you to do that. Keep learning.

Scott Luton (42:28):

That’s right. Well, you know what folks, but wait, there’s more and there is more. Jorge, we have partnered together to make it really easy. Look at these two folks here. This was Cape Town in 2023 and I had a chance to connect with Jorge there. We’ve worked together to create I think a dozen or so scholarships for folks that it might be a little bit tighter, any kind of additional fee. And I think we’ve got a dozen of these. We still have a couple available Jorge for folks like veterans students out there, maybe unemployed young professionals. And it’s just as simple as going to the website, sc tech show.com. You scroll down and I think the scholarship where they can tell us your story. For folks that are interested in the scholarship, it’s the lower right hand corner and shoot an email and they’ll be in the running. Is that right? Kind of how it works, Jorge.

Jorge Morales (43:13):

Yeah, that is correct. Email the global desk and we read their story, we validate their story and if their students, their veterans serve supply chain professionals in need, we are happy to hand them the scholarships. So please go to the website and send us a message with your story.

Scott Luton (43:31):

That’s right. Do it today folks. Do it today because I promise you they’re going to be gone. It’s June right now. We got a few left. October is still, you might be thinking us four months away, you better act. They’ll be going and they’ll be gone. So check that out. Again, we’re going to show the link one more time. We’ve got all the dates there. You see the virtual program October 7th through the 10th. You got an executive program that Jorge spoke about last time he joined us on the buzz sc tech show.com. It’s just that easy. And as Larry Klein says, if you’re the smartest person in the room, you’re in the wrong room. I love that, Larry. That’s never been a challenge for me, so I always must be in the right room. All right, so Jorge and Thorston, I wish we had some more extra time with you, but let’s make sure folks know how to connect with you before we let you go. Jorge, how can folks track you down?

Jorge Morales (44:17):

Please contact me through LinkedIn. You can find me on LinkedIn and also you can email me at Jorge what that would be, Georgia m@iea.com. But that link

Thorsten Mebs (44:30):

On that might be the best way to reach me.

Scott Luton (44:34):

Wonderful. And we dropped that in the chat folks. You’re one click away from doing that Thorston. How can folks track you down?

Thorsten Mebs (44:40):

Just go in LinkedIn, trust MIPS is unique. If you don’t have the link, you will find my name.

Scott Luton (44:45):

That’s right. That’s right. And it’s a pleasure. Thorston, you and I connected about four years ago when I think you’re working on the fifth one at the time, and the journey and the mission continues. I really admire what you and Jorge and the whole I-S-C-E-A team is doing to help folks get educated, get connected and do better, right? Because the industry that never stops

Thorsten Mebs (45:05):

And maybe just a small comment and take away fear from ai. If we go back to the article, that is also what we are focusing here. So anybody who’s joining might get a feeling for, I don’t need to be a programmer, but I need to understand the backgrounds of supply chain and can start steering the things.

Scott Luton (45:19):

Well said. Well said. We’re going to leave it there. Thank you so much. Jorge Morales and Thorston Maes with I-S-C-E-A. Looking forward to the most successful ninth edition of the SC Tech 2024. We will see you both again really soon. Thank

Thorsten Mebs (45:37):

You. Thank you.

Scott Luton (45:38):

You bet. Alright, Marty, good stuff there. I really wish we had some more time. And that good thing is folks, there’ll be diving in. We had 25 minutes with Jorge and Thorston. They’re going to be diving into those topics, especially with, as you pointed out, Marty leaders that get it aren’t doing big things. They’re tackling some of the pushback, some of the challenges that’s always associated with leveraging ever evolving innovative technology. So a lot of good conversations coming up in October. But Marty, we’ve had a jam packed show here today. So whether it’s the latter half right, our conversation with Thorston and Jorge, or going way back to the first half of this show, what is one key takeaway, just one that you would point out to our audience out there.

Marty Parker (46:20):

So I asked my friends at chat GPT what the best takeaways would be for leaders implementing ai. And number one was business strategy alignment followed closely by data strategy and quality and talent skills and development. Doesn’t that sound exactly like the three things we’ve been talking about today? So why not use the resource that’s right there? I do even as a professor and it really enhances and helps me think about things that I hadn’t considered and it’s an amazing tool.

Scott Luton (46:55):

Yes, Marty, excellent points. I love your approach there. And that just reminds me, I’m going to botch this saying, but it’s something like a problem. Well-defined is half solved. And that was another big theme throughout the conversation of starting with why, starting with what customers want, starting with what the problem is, we start there. Things tend to fall in place at least a little bit easier and more successfully. And if you lean in like Marty’s suggesting, I think basic chat, GPT, I think the basic edition’s free, right, Marty

Marty Parker (47:23):

It is. That was the one I used. I framed the question a bunch of different ways and got the same answer in different ways, but it was incredibly helpful to prepare today

Scott Luton (47:32):

For any portion of our audience. And folks, y’all know we have the smartest audience in all of supply chain media, but if you haven’t given a go at chat, GPT or many other AI platforms, hey, sign up for free. Mess around with it. Get a little more comfortable. It’ll help you find out some new ways you might can apply it. And the other thought I had is a lot of times what I love to do when you start from scratch, any problem can be a little more challenging. But when you throw things out on the wall and you see themes start to emerge and then all of a sudden you’ve got a head start to whatever you’re trying to solve, that’s where some of these platforms can really help as well. Marty, we loved your comments here today. Loved our conversation here today. I also love all the good stuff you put out there across social beyond your work at UGA. You’re a fellow founder, entrepreneur, helping organizations find more success. How can folks connect with you? Marty,

Marty Parker (48:19):

Crazy easy, Google, Marty Parker, UGA, find me on LinkedIn or on all the platforms I’m at, supply chain dog, dawg X, Twitter, YouTube, and Instagram. You can follow me on all those.

Scott Luton (48:34):

Love it. Love it. Do that. The dog of course is a tip of the hat to University of Georgia. The dogs

Marty Parker (48:40):

D wg, go Dogs.

Scott Luton (48:43):

Alright. All right folks, connect with Marty. Connect with our guest, Jorge and Thorston great people. I tell you, we just skimmed a tip of the iceberg here today. Make sure you learn more about SC Tech 2024. You can go to sc tech show.com to learn more about that. We also drop, look at Air Drop Marty’s LinkedIn right there. We’re trying to make it really easy for folks out there tuned in to connect. But here’s the deal folks. Now the challenge lies with you, right? Because Marty and Jorge and Thorston, we can share the best perspective that you’ll ever hear today. But if you out there in the audience, don’t do anything with it, then what gains have we really made? So the owners on you, take one thing that Marty, Jorge, Thorson, you name it. Some of the comments shared here today. Put it into action. Never stop learning. Lean into those uncomfort zones that you may have. There’s a place for everybody out there, especially those blessed are volunteers and blessed are those that are willing to learn new things. Act on that. But whatever you do, Scott Luton and the whole team here at Supply Chain now, challenging you to do good, to give forward and to be the change. And we’ll see you next time, right back here at Supply Chain now. Thanks everybody.

Intro/Outro (49:51):

Thanks for being a part of our supply chain now, community. Check out all of our programming@supplychainnow.com and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now.

 

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Featured Guests

Jorge Morales, A leading authority in empowering human resources to improve supply chain processes, Mr. Morales’ expertise is well grounded in over two decades of practical experience as a successful business analyst, consultant, and educator. Mr. Morales attended the University of Strathclyde in Scotland for his MSc. His expertise has been recognized globally, as evidenced by his invitations to serve as a visiting lecturer at prestigious institutions such as Tecnologico de Monterrey and other universities in Mexico and Spain. He is certified as a Supply Chain Manager (CSCM), Supply Chain Technology Professional (CSCTP), Forecaster and Demand Planner (CFDP), and Demand-Driven Planner (CDDP) and has trained supply chain professionals worldwide. Connect with Jorge on LinkedIn. 

Thorsten Mebs, Besides developing his region for ISCEA, Thorsten is Director of Supply Chain Sustainability at TCS Pace Circular, driving the “Purpose to Impact” journey for customers of Tata Consultancy Services. Based upon the problem-to-value architecture and approach of TCS Pace the Circular startup is looking for design, development, and execution of unique solutions at speed and scale. Thorsten has broad experience within the Logistics & Supply Chain, serving in both operational as well as leadership functions, such as Head of Supply Chain at Chemicals and Pharma Majors. His career is driven by innovative thinking and passion for people and sustainability, developing and implementing new and creative solutions and approaches within the value chain. In the pandemic 2020, he was not only the Chairman and moderator of, but designed the concept for, the first virtual SCTECHShow agenda along with a new way of how to engage speakers and panelists. Thorsten is lives in the city of Frankfurt am Main, Germany, 51 years old and passionate about philosophy, continuous learning, and favors Japanese Maples. Connect with Thorsten on LinkedIn.

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Scott W. Luton

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Marty Parker

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Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Kim Reuter

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From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www. oasisafrica.org.au), which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens

Host

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Tandreia Bellamy

Host

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Marty Parker

Host

Marty Parker serves as both the CEO & Founder of Adæpt Advising and an award-winning Senior Lecturer (Teaching Professor) in Supply Chain and Operations Management at the University of Georgia. He has 30 years of experience as a COO, CMO, CSO (Chief Strategy Officer), VP of Operations, VP of Marketing and Process Engineer. He founded and leads UGA’s Supply Chain Advisory Board, serves as the Academic Director of UGA’s Leaders Academy, and serves on multiple company advisory boards including the Trucking Profitability Strategies Conference, Zion Solutions Group and Carlton Creative Company.

Marty enjoys helping people and companies be successful. Through UGA, Marty is passionate about his students, helping them network and find internships and jobs. He does this through several hundred one-on-one zoom meetings each year with his students and former students. Through Adæpt Advising, Marty has organized an excellent team of affiliates that he works with to help companies grow and succeed. He does this by helping c-suite executives improve their skills, develop better leaders, engage their workforce, improve processes, and develop strategic plans with detailed action steps and financial targets. Marty believes that excellence in supply chain management comes from the understanding the intersection of leadership, culture, and technology, working across all parts of the organization to meet customer needs, maximize profit and minimize costs.

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Laura Lopez

Marketing Coordinator

Laura Lopez serves as our Supply Chain Now Marketing Coordinator. She graduated from Instituto Tecnológico y de Estudios Superiores de Occidente in Mexico with a degree in marketing. Laura loves everything digital because she sees the potential it holds for companies in the marketing industry. Her passion for creativity and thinking outside the box led her to pursue a career in marketing. With experience in fields like accounting, digital marketing, and restaurants, she clearly enjoys taking on challenges. Laura lives the best of both worlds - you'll either catch her hanging out with her friends soaking up the sun in Mexico or flying out to visit her family in California!

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Jake Barr

Host

An acknowledged industry leader, Jake Barr now serves as CEO for BlueWorld Supply Chain Consulting, providing support to a cross section of Fortune 500 companies such as Cargill, Caterpillar, Colgate, Dow/Dupont, Firmenich, 3M, Merck, Bayer/Monsanto, Newell Brands, Kimberly Clark, Nestle, PepsiCo, Pfizer, Sanofi, Estee Lauder and Coty among others. He's also devoted time to engagements in public health sector work with the Bill & Melinda Gates Foundation. At P&G, he managed the breakthrough delivery of an E2E (End to End) Planning Transformation effort, creating control towers which now manage the daily business globally. He is recognized as the architect for P&G’s demand driven supply chain strategy – referenced as a “Consumer Driven Supply Chain” transformation. Jake began his career with P&G in Finance in Risk Analysis and then moved into Operations. He has experience in building supply network capability globally through leadership assignments in Asia, Latin America, North America and the Middle East. He currently serves as a Research Associate for MIT; a member of Supply Chain Industry Advisory Council; Member of Gartner’s Supply Chain Think Tank; Consumer Goods “League of Leaders“; and a recipient of the 2015 - 2021 Supply Chain “Pro’s to Know” Award. He has been recognized as a University of Kentucky Fellow.

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Marcia Williams

Host

Marcia Williams, Managing Partner of USM Supply Chain, has 18 years of experience in Supply Chain, with expertise in optimizing Supply Chain-Finance Planning (S&OP/ IBP) at Large Fast-Growing CPGs for greater profitability and improved cash flows. Marcia has helped mid-sized and large companies including Lindt Chocolates, Hershey, and Coty. She holds an MBA from Michigan State University and a degree in Accounting from Universidad de la Republica, Uruguay (South America). Marcia is also a Forbes Council Contributor based out of New York, and author of the book series Supply Chains with Maria in storytelling style. A recent speaker’s engagement is Marcia TEDx Talk: TEDxMSU - How Supply Chain Impacts You: A Transformational Journey.

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Luisa Garcia

Host, Logistics with Purpose

Luisa Garcia is a passionate Marketer from Lagos de Moreno based in Aguascalientes. She holds a Bachelor’s Degree in Marketing from Universidad Autonoma de Aguascalientes, Mexico. She specializes in brand development at any stage, believing that a brand is more than just a name or image—it’s an unforgettable experience. Her expertise helps brands achieve their dreams and aspirations, making a lasting impact. Currently working at Vector Global Logistics in the Marketing team and as podcast coordinator of Logistics With Purpose®. Luisa believes that purpose-driven decisions will impact results that make a difference in the world.

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Astrid Aubert

Host, Logistics with Purpose

Astrid Aubert was born in Guadalajara, she is 39 years old and has had the opportunity to live in many places. She studied communication and her professional career has been in Trade Marketing for global companies such as Pepsico and Mars. She currently works as Marketing Director Mexico for Vector Global Logistics. She is responsible for internal communications and marketing strategy development for the logistics industry. She is a mother of two girls, married and lives in Monterrey. She defines herself as a creative and innovative person, and enjoys traveling and cooking a lot.

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Sofia Rivas Herrera

Host

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey University, class 2019. Upon graduation she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management (GCLOG) and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Former Data Analyst within the airport industry in Latin America at Pacific Airport Group, performing benchmarking reports and predictive analysis of future market behavior.

Currently working as Sr. Staffing Analyst within the S&OP team in Mexico at the biggest ecommerce company in Latin America: Mercado Libre. Responsible for workforce forecasting and planning through the analysis of demand, productivity, capacity, cost & time constraints. Sofia self identifies as Supply Chain Ambassador, sharing her passion for the field in her daily life. She has been recognized as upcoming thought leader in the field and invited to participate in several podcasts (Freight Path Podcast, Supply Chain Revolution Podcast, Let’s Talk Supply Chain, Industrificados) to discuss topics such as digital transformation, automation and future skillsets for supply chain professionals.

She is a frequent featured guest at Supply Chain Now and appointed co-host for their new series Supply Chain Now en Español. Global Ambassador for ISCEAs Sustainable Supply Chain Professional Certification (CSSCP) and keynote speaker at World Supply Chain Forum 2021 by ISCEA Indonesia.

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Karin Bursa

Host

Karin Bursa is the 2020 Supply Chain Pro to Know of the Year and the Host of the TEKTOK Digital Supply Chain Podcast powered by Supply Chain Now. With more than 25 years of supply chain and technology expertise (and the scars to prove it), Karin has the heart of a teacher and has helped nearly 1,000 customers transform their businesses and share their success stories. Today, she helps B2B technology companies introduce new products, capture customer success and grow global revenue, market share and profitability. In addition to her recognition as the 2020 Supply Chain Pro to Know of the Year, Karin has also been recognized as a 2019 and 2018 Supply Chain Pro to Know, 2009 Technology Marketing Executive of the Year and a 2008 Women in Technology Finalist. 

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Vin Vashishta

Host

Vin Vashishta is the author of ‘From Data To Profit’ (Wiley 2023). It’s the playbook for monetizing data and AI. Vin is the Founder of V-Squared and built the business from client 1 to one of the world’s oldest data and AI consulting firms. His background combines nearly 30 years in strategy, leadership, software engineering, and applied machine learning.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & Host

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Constantine Limberakis

Host

Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Director, Customer Experience

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Mary Kate Love

Chief of Staff & Host

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Joshua Miranda

Marketing Specialist

Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White

Controller

Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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