< Back to Episodes
play-button-podcast
Share:
Transcript
Watch on Youtube

In this special episode of Tango Tango, host Lloyd Knight sits down with Holly Joers, President, Military and Veterans for CareSource, for an inside look at one of the most important changes impacting military families this year: TRICARE Open Season and the brand-new CareSource Military & Veterans Prime option available in Atlanta and Tampa.

Holly shares her remarkable journey—from growing up in small-town West Virginia to a distinguished civil service career across the Air Force, the F-35 program, and the Defense Health Agency—before transitioning into the mission-driven world of CareSource. Her unique background offers rare insight into how healthcare innovation, military culture, and patient-centric design come together in this groundbreaking TRICARE demonstration program.

Listeners will learn:

  • What TRICARE is and who is eligible
  • Why the new CareSource Prime option matters, including game-changing benefits like no referrals for in-network specialists
  • How CareSource leverages decades of experience in whole-person, community-based care
  • The biggest differences between this demonstration and earlier pilots, including broader provider networks and integrated care teams
  • How enrollment works, why it’s fast and easy, and what beneficiaries can expect after signing up
  • How military families can advocate for expanding choice to other states and regions

With TRICARE Open Season ending on December 9, this episode offers timely, practical information for retirees, families, Guard and Reserve members, and veterans who want more control, choice, and convenience in their healthcare.

Additional Links & Resources:

More Podcast Episodes

Sustainability
play-button-podcast
podcast-blue-microphone
Podcast
April 22, 2024

Sustainable Energy: Transforming Supply Chains with Duke Energy’s Dwight Jacobs

In the energy sector, sustainability isn’t just a buzzword; it’s a necessity. As the world faces urgent environmental challenges, the energy industry plays a critical role in reducing carbon emissions and promoting a cleaner future. Sustainable practices are not only essential for environmental stewardship but also for ensuring long-term resilience and competitiveness in an evolving market. In this episode of Supply Chain Now, sponsored by Microsoft, Scott Luton and his co-host Kevin L. Jackson are joined by Dwight Jacobs, the Senior Vice President of Supply Chain and Chief Procurement Officer at Duke Energy. They delve into various aspects of the intersection between supply chain procurement, technology, and sustainability within the energy sector. Dwight shares insights from his journey at Duke Energy, emphasizing the importance of a people-centric approach and servant leadership in driving success. He reflects on Duke Energy’s mission to power communities and discusses the evolving role of technology in achieving sustainability goals, such as transitioning to net zero carbon emissions. Join us for this conversation that covers a range of topics, from the role of procurement in organizational success to the impact of technology on decision-making processes. Listen in as Dwight highlights Duke Energy’s initiatives, including supplier development…
Amazon Business Reshape
play-button-podcast
podcast-blue-microphone
Podcast
July 13, 2026

The Buzz: Amazon Business, GLP-1 Logistics, & Mid-Year Supply Chain Leadership Pulse Check

What should supply chain leaders be focused on as the second half of the year begins? This week’s episode of The Buzz, powered by Zebra Technologies, delivers practical leadership advice, industry news, and expert insights to help organizations prepare for what’s next. Supply Chain Now hosts Scott Luton and Kim Reuter explore the supply chain stories making headlines, from July 4th supply chain facts and rising food costs to the growing impact of GLP-1 medications on cold chain logistics and healthcare distribution. They also discuss why now is the time for supply chain leaders to conduct a mid-year operational review and begin planning for peak season. Later in the episode, Scott sits down with Todd Heimes, Vice President and General Manager of Amazon Business Worldwide, for an insightful conversation about AI, procurement transformation, automation, and Amazon Quick. Together, they discuss how organizations can reduce manual work, improve visibility, and use AI to build more agile procurement operations. The episode wraps with predictions for the remainder of 2026, including rising transportation costs, ongoing geopolitical disruptions, cargo theft, and what leaders should do today to stay ahead. Key Takeaways Conduct a mid-year operational review to compare projections against actual performance. Begin holiday…

Mission: Better Care — A Talk with CareSource Military featuring Holly Joers

Share:
Watch on Youtube

In this special episode of Tango Tango, host Lloyd Knight sits down with Holly Joers, President, Military and Veterans for CareSource, for an inside look at one of the most important changes impacting military families this year: TRICARE Open Season and the brand-new CareSource Military & Veterans Prime option available in Atlanta and Tampa.

Holly shares her remarkable journey—from growing up in small-town West Virginia to a distinguished civil service career across the Air Force, the F-35 program, and the Defense Health Agency—before transitioning into the mission-driven world of CareSource. Her unique background offers rare insight into how healthcare innovation, military culture, and patient-centric design come together in this groundbreaking TRICARE demonstration program.

Listeners will learn:

  • What TRICARE is and who is eligible
  • Why the new CareSource Prime option matters, including game-changing benefits like no referrals for in-network specialists
  • How CareSource leverages decades of experience in whole-person, community-based care
  • The biggest differences between this demonstration and earlier pilots, including broader provider networks and integrated care teams
  • How enrollment works, why it’s fast and easy, and what beneficiaries can expect after signing up
  • How military families can advocate for expanding choice to other states and regions

With TRICARE Open Season ending on December 9, this episode offers timely, practical information for retirees, families, Guard and Reserve members, and veterans who want more control, choice, and convenience in their healthcare.

Additional Links & Resources: