In this edition of This Week in Business History, Kelly Barner shares the story of the first successful passenger elevator, installed on March 23, 1857 in the Haughwout Emporium in New York City. Designed and installed by Elisha Graves Otis, founder of the Otis Elevator Company, this half engineering marvel half sales gimmick revolutionized the potential height of commercial buildings and gave rise to an industry that still flourishes today.
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From Store Shelves to Community Impact: Tony Zuazo’s Journey
Global supply chains are navigating an era marked by evolving challenges and opportunities. As technological advancements such as AI continue to reshape the landscape, leaders must adapt to the constant pressures of global uncertainty. In this episode of Supply Chain Now, Scott Luton is joined by Tony Zuazo, Interim CEO of the Community Resource Center, to explore the intersection of people, process, and technology in today’s supply chain environment. Tony shares insights from his extensive experience leading supply chains at Dollar General and his current work in nonprofit leadership. Together, they discuss the critical role of innovation in supply chain management, the growing significance of automation and AI, and the importance of adapting processes to meet both short-term needs and long-term goals. Scott and Tony also touch on the complexities of decision-making in global supply chains, the balance between technology and human-driven processes, and the need for clear communication in change management. The episode concludes with advice for leaders on how to manage uncertainty, drive efficiency, and keep people at the heart of successful supply chain operations. This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. Additional Links & Resources…