Allen Jacques

Retail margins rarely disappear all at once, they leak out quietly across transportation, inventory, and returns. As ecommerce grows and return rates rise, retailers are facing higher logistics costs, volatile freight spend, and inventory positioned in the wrong places at the wrong time. Many organizations still operate without true end-to-end visibility, making it difficult to control cost or respond proactively to disruption. This playbook shows how leading retailers are addressing total cost of ownership (TCO) as a strategic priority, not just an operational metric. Instead of massive transformation programs, it outlines practical actions that can uncover measurable savings in as little as 90 days through better purchase order control, improved visibility, and smarter network design. Why download this white paper: Identify where margin is leaking across transportation, inventory, and returns Understand the three most effective levers for reducing supply chain cost Learn how to reduce premium freight, improve utilization, and avoid markdowns See how real-time visibility improves planning and service levels Get a step-by-step 90-day pilot roadmap to validate savings Build a finance-ready business case for scalable TCO improvement By the end, you’ll have a clear framework to evaluate your current operations, prioritize improvements, and turn hidden supply chain inefficiencies…

At MODEX 2026 in Atlanta, Scott Luton sat down with RD Deshmukh, Chief R&D Officer at ID Logistics US, to explore how supply chains must evolve to keep pace with a rapidly shifting retail and e-commerce landscape. From AI deployment to warehouse design and customer expectations, RD offers a clear message: the old playbook no longer applies; and those who fail to adapt risk falling behind quickly.   A “Day-One” Mindset for Continuous Change Drawing from his experience at Amazon, RD emphasizes the importance of maintaining a “DayOne” mindset, which is one rooted in curiosity, adaptability, and constant reinvention. “Be curious, be innovative… the day you’re not curious, it will kill you,” he explains. In today’s environment, where disruption is constant, this mindset isn’t optional. It’s essential. Leaders must prepare their teams not just to respond to change, but to expect it. As RD puts it, the only certainty is that “tomorrow is going to change.” This philosophy underpins how ID Logistics approaches innovation, engineering, and customer solutions; always with an eye toward flexibility and resilience.   AI: Start with the Problem, Not the Technology While artificial intelligence continues to dominate industry conversations, RD cautions against rushing into implementation without…