Pedro Serafin

The modern supply chain landscape is defined by constant disruption, demanding a proactive approach to challenges. In our guide to supply chain disruptions, we delve into the critical sources of disruption reshaping the industry: climate change, global conflict, and labor disputes. Through data-driven insights and expert analysis, we offer strategies for building resilient supply chains, emphasizing the importance of leveraging technology, supplier management, and collaboration. Read on to learn how to navigate the complexities of supply chain disruptions and thrive in this era of uncertainty. Working in an Era of Supply Chain Disruption At the onset of the supply chain crisis spurred by the COVID-19 pandemic, many in the industry thought that the time of constant disruptions and delays would resolve with the pandemic. This, however, has proven far from true. Instead, our increasingly global supply chain — ever more reliant on a complex network of international transportation partners — is more vulnerable than ever to disruptions. In this section, we’ll look at three sources of disruption transforming the industry. 1. Climate Change Takes its Toll on Normal Operations Climate change is leading to new supply chain vulnerabilities. One significant example is the Panama Canal, a critical artery in global…

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Caglar Ozdag, a supply chain leader at ZS. Known for its deep analytics and technology expertise across industries such as life sciences, airlines, consumer goods, and agriculture, ZS has become a trusted partner for organizations looking to elevate their planning and manufacturing performance. Ozdag leads the firm’s supply chain practice with a focus on planning from detailed forecasting through detailed scheduling. As a former practitioner himself—having led planning operations at large global enterprises—he brings a grounded, real-world perspective to the challenges facing today’s supply chain leaders.   Old Problems Persist—and New Ones Are Emerging When asked about classic and emerging challenges in planning, Ozdag didn’t hesitate: firefighting isn’t going away. From supply planning disruptions to last-minute schedule changes, firefighting remains a daily reality. “Life happens,” Ozdag noted. Plans rarely match reality, and organizations must constantly adjust. But today, a new layer has been added: AI uncertainty. Everywhere he goes, leaders are asking the same questions: “Is AI the right investment?” “Will the ROI materialize?” “Are we adopting the right tools, or just chasing hype?” This blend of enduring complexity and emerging skepticism has become a defining…