In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.

In today’s episode of Supply Chain Now, we present an incisive exploration of the current landscape within the global supply chain sector, focusing particularly on the essential role of leadership in navigating prevailing challenges. Welcome to The Buzz, powered by EasyPost!! Today, hosts Scott Luton and Tandreia Bellamy welcome special guest Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive, to discuss the Women in Supply Chain Awards and the upcoming Women in Supply Chain Forum. Listen as they cover: The rising demand for foreign trade zone access The state of the industry report by Colliers Insights from chief people officers on talent strategies The 2025 Women in Supply Chain Awards and the upcoming Women in Supply Chain Forum The importance of communication, strategic thinking, and inclusivity in navigating the complexities of the supply chain industry Join us as we collectively seek to understand the implications of these developments on future supply chain operations.   This episode is hosted by Scott Luton and Tandreia Bellamy, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: With That Said Colliers State…