Labor management is a good start to understanding operational performance, but productivity metrics alone are inadequate to drive efficiencies and business results at scale. Learn how Ferguson has superpowered their labor management practices with Operations Financial Management (OpsFM). Their sophisticated approach to data helps them quickly discern the root causes of performance lags – such as labor performance, processes, or a change in workflow. And by managing to both performance and cost metrics, they are able to bridge the understanding between operations and finance. Join Supply Chain Now hosts, Scott Luton and Tandreia Bellamy, along with Blake Engel of Ferguson and Dan Keto of Easy Metrics, as they show you how to bridge that gap. Learn how Ferguson manages their business by the numbers and drives operational efficiencies at scale. In this webinar you will learn: How to factor difficulty of work content and adjust labor to account for it How to identify the causes of waste and take action for efficiency gains The data sources you need to merge and unify to get visibility at this level How to approach metrics to understand process performance What are the key KPIs, from GM to employee, and how to cascade them

The past two years have served as stark reminders that supply chain disruptions are no longer rare occurrences but rather a new standard. In this evolving landscape, organizations that proactively address and mitigate the impact of such disruptions are the ones that truly embody resilience and sustainability. When it comes to successful digital transformation, several essential components are imperative for building a resilient and sustainable supply chain. These include flexibility, agility, and visibility—qualities that organizations of all sizes must possess. However, another crucial aspect should not be overlooked: the ability to effectively handle and manage exceptions within the operational processes. This webinar will show how to manage exceptions in supply chain to minimize the impacts to the OEM in terms of costs, Co2,… Key Takeaways: – Learn from industry leaders in the supply chain & manufacturing space – Learn how ServiceNow is helping to organizations with their challenges – Learn how solve today’s supply chain problems with new solutions – Take action to solve your supply chain disruptions