Enterprise Unleashed: Rethinking the Transformation Playbook Enterprise transformation does not start with technology. It starts with understanding the business problem you are trying to solve. John Cusick explains why organizations often struggle with implementations when they focus on selecting systems before defining outcomes, and why successful transformation requires rethinking processes, improving data foundations, and designing technology around the way the business needs to operate. In this episode of Supply Chain Now, Scott Luton speaks with Wiley Jones, Co-Founder and CEO of Doss, and John Cusick, President of Echo Park Consulting, about how AI-native solutions are changing enterprise implementations and why companies need a new playbook for transformation. They explore why traditional ERP approaches often fail, how best-of-breed technology strategies are becoming more practical, and why organizations should focus on business outcomes instead of forcing their processes into rigid platforms. John and Wiley discuss how companies can use flexible architectures, better data management, and AI-enabled capabilities to create systems that evolve alongside the business. John also explains how agentic implementation is changing the role of technology teams and consultants by accelerating tasks like data mapping, configuration, integration, and testing while allowing humans to focus on validation, judgment, and process design. The…

Join us for an insightful journey into the heart of the beauty industry’s retail supply chain. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson delve into the intricate world of beauty retail with special guest Caroline Troit, Senior Vice President, Salon Centric, for L’Oreal. Listen in and discover why the retail supply chain is the lifeblood of the beauty industry, powering the seamless delivery of products to millions of independent stylists and salon owners and explore how innovation, sustainability, and the relentless pursuit of efficiency are shaping the future of beauty retail supply chains. Get ready to uncover the strategies and insights driving retail success in the dynamic world of beauty, in this episode, as we hear directly from a leader at the forefront of the industry, Caroline Troit.