On this episode of The Buzz, we tackle a word that might define 2026 for supply chain leaders: velocity. Not just speed for speed’s sake, but smarter, faster, more confident decision-making in a world shaped by tariff volatility, regulatory shifts, and rapidly advancing AI. With insights from industry veterans Paul Noble and Nick Dippolito, we unpack what it really takes to lead through uncertainty. Grab your coffee and settle in – welcome to The Buzz, powered by EasyPost! As trade policies continue to shift, including recent tariff developments and Supreme Court rulings impacting international commerce, supply chain leaders are facing mounting pressure to respond quickly without sacrificing accuracy. This episode explores the rising importance of “decision velocity” and why organizations must modernize their data, governance, and verification processes to compete effectively. A major focal point of the conversation is ISO 25500 and its role in strengthening data verification and reliability across supply chain networks. We also explore the double-edged sword of artificial intelligence: while AI unlocks powerful operational efficiencies, it also introduces new risks, including impersonation fraud and malicious activity. The takeaway? Standards, smarter systems, and stronger supplier verification are no longer optional, they’re foundational. Tune in and learn: Why…

In this episode of Supply Chain Now, host Scott Luton and special guest co-host Tevon E. Taylor welcome Lori Boyer, Head of Content Marketing at EasyPost, to unpack the post-purchase experience (tracking, claims, and returns) and how owning these moments drives loyalty and repeat purchase. Drawing on fresh consumer research, Lori explains why reliability and flexibility now outrank “free,” why brands, not carriers, are held responsible for delivery outcomes, and how proactive notifications can double as high-performing marketing touchpoints. Together, the panel dives into practical plays shippers can run today: cutting “where is my order?” calls with automated, branded tracking; removing friction with one-click USPS claims filing; and turning adverse events into brand-building recoveries. They also explore modern return realities. From fraud and “keep-the-item” policies to sustainability pressures, and how to reduce returns at the source with better product information, sizing guidance, and segmentation. If you ship anything in 2025, this fast-moving conversation is a field guide to protecting your brand promise after the buy button. This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned…