In today’s episode of Supply Chain Now, we discuss the paramount significance of accuracy and customer experience within the realm of cold chain logistics, as exemplified by the groundbreaking initiative from ColdTrack, which has introduced an unprecedented 100% accuracy guarantee. Welcome to The Buzz!

Hosts Scott Luton and Karin Bursa welcome ColdTrack COO Luke Vaccaro and Deposco Director of Professional Services, Matt Celani to the show to discuss the top news in global supply chain including:

• The vital role of customer experience in supply chain operations, especially during uncertain times
• The significant growth of the cold chain industry highlights its projected increase to over $1.2 trillion by 2033
• The importance of automation and technology in achieving 100% pack accuracy
• The essential Internal cultural changes needed for aligning teams around a customer-focused mindset to drive operational excellence
• How partnerships between organizations like ColdTrack and Deposco exemplify how collaboration can lead to innovative solutions in logistics

Join us as we underscore the necessity of trust within teams as a foundation for navigating challenges in the supply chain.