The Buzz: Manufacturing Monday Insights

  In this episode of Supply Chain Now, host Scott W. Luton sits down with David Morin, Vice President of Client & Retail Strategy at Narvar, to explore the evolving world of returns management and the operational complexities shaping today’s retail landscape. David shares insights into how Narvar is enhancing customer experiences post-purchase while addressing the critical challenges of returns logistics. From the role of AI in improving returns processing to strategies for fostering a seamless omnichannel experience, David emphasizes the importance of customer and retailer satisfaction alike. For retail and supply chain leaders, this episode uncovers the delicate balance between delivering exceptional customer experiences and managing costs in a world of increasing returns. Tune in to discover how innovative practices and cross-functional strategies can help retailers drive loyalty, enhance inventory management, and optimize reverse logistics for the future.     This episode is hosted by Scott Luton and produced by Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch on YouTube Connect with David Learn more about Narvar Learn more about our hosts   Want more Supply Chain Now? We know you can’t get enough Supply Chain Now!…

In this episode of Logistics with Purpose, presented by Vector Global Logistics in partnership with Supply Chain Now, hosts Enrique Alvarez and Wade Stiles interview John Bruens, founder and CEO of Global Transplant Solutions (GTS). John shares his journey from a professional soccer player to a biochemist and eventually a successful entrepreneur in the biopharma industry. He discusses GTS, established in 2014, focusing on ensuring no one dies waiting for an organ, with every employee being a registered organ donor. The company has grown rapidly, especially during the pandemic, by maintaining high standards in logistics and customer service. Listen in as John emphasizes the significance of partnerships and continuous improvement in supply chain management, and as he shares insights on the future of organ preservation and the importance of supporting the transplant community. This episode is hosted by Enrique Alvarez and Wade Stiles, and produced by Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch this episode NOW on YouTube: https://youtu.be/bf7Dt4gTSWs Learn more about GTS: globaltransplantsolutions.com Learn more about Vector Global Logistics: https://vectorgl.com/ Learn more about our hosts: https://supplychainnow.com/about   Want more Logistics with Purpose and Supply Chain Now?…