The Buzz: Optimizing Customer Experiences in Supply Chain

The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this week’s episode of The Buzz, hosts Scott Luton and Marcia Williams welcome special guests Jenny Froome with ASCEA and Echo NOmsa VanderWal with The Luke Commission. Together they discuss: The incredible work that Echo and The Luke Commission are doing in Eswatini, Africa, providing comprehensive healthcare to underserved communities, and why the work has recently been recognized by the Africa Supply Chain Excellence Awards The importance of choosing the right partners in supply chain The progress of women in supply chain leadership roles The recent slowdown in inflation rates And much more!     This episode is hosted by Scott Luton and Marica Williams, and produced by Amanda Luton and Katherine Hintz.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch this episode NOW on YouTube: https://youtube.com/live/6oGzSXC2aa0 Check out the episode transcript here: https://bit.ly/3Mi7eNj Connect with Echo: https://www.linkedin.com/in/echo-vanderwal-4197522b5/ Connect with Jenny: https://www.linkedin.com/in/jenny-froome-ba3b09b/ Learn…

In this episode of Supply Chain Now, hosts Scott Luton and Jake Barr welcome Keith Moore, CEO of AutoScheduler.ai, for a conversation on how agentic AI is transforming the supply chain—from automating warehouse orchestration to enabling real-time decision-making across complex networks. Together, they explore what agentic AI really means, how it differs from traditional AI applications, and why now is the time for supply chain leaders to take action. Keith shares how AutoScheduler is already delivering measurable impact for companies like PepsiCo and Frito-Lay, improving service levels and productivity without replacing existing systems like WMS or TMS. Jake offers firsthand insight into how these intelligent systems reduce operational volatility and eliminate the bullwhip effect across siloed processes. The discussion highlights the importance of data readiness, change management, and thoughtful pilot execution. Join us for a conversation that addresses many common AI misconceptions and outlines a pragmatic path forward.   This episode is hosted by Scott Luton and Jake Barr, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch NOW on YouTube Connect with Keith Moore Learn more about AutoScheduler.ai The Agentic…