In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every supply chain professional must master. Marcia Williams, a managing partner at USM Supply Chain with 18 years of experience, provides practical explanations and insights into each metric’s importance and calculation. Watch and discover the significance of these metrics in optimizing supply chain performance and meeting customer expectations, and learn how you can apply these metrics in your own supply chain operations.

Inventory management is vital for balancing supply and demand, minimizing costs, and maximizing efficiency in businesses, and just so happens to be the topic of conversation in this week’s new episode of Whiteboard Wisdom! In this conversation with Scott Luton, supply chain expert Marcia Williams discusses five key inventory management metrics that every supply chain professional should master. Join us as Scott and Marcia emphasize the importance of understanding the concept behind each metric and how they can vary depending on the industry and company strategy. Tune in to learn more about the need for continuous measurement, why you should adjust these metrics to reflect changes in the business environment, and so much more!