Supply Chain Now
Episode 1248

When you think about servicing veterans or any group, you might get overwhelmed with, hey, where do we start? How do we start? And really their philosophy is if everyone has a house that is stable, other things will follow, such as employment, such as mental health services, such as being connected with family.

-Mary Kate Love

Episode Summary

Join us today for the Digital Transformers edition of The Buzz, Supply Chain Now’s regular Monday livestream! Held at 12 noon ET each week, The Buzz focuses on some of the leading stories from global business and global supply chain, always featuring special guests – the most important of which is the live audience!

In this week’s episode of The Buzz, hosts Scott Luton, Kevin L. Jackson, and Mary Kate Love discussed a variety of news stories and topics including:

  • The use of artificial intelligence (AI) in supply chains
  • The importance of digital transformation in business to business (B2B) companies
  • The reduction of veteran homelessness

Listen in as the hosts highlight the benefits of AI in improving global visibility, reporting, and forecasting accuracy in supply chains, the need for B2B companies to adapt to digital transformation to enhance customer retention and satisfaction, and the significance of the decrease in veteran homelessness, attributing the success to collaboration among local, state, and national entities, and the simple approach of prioritizing stable housing.

Episode Transcript

Intro/Outro (00:03):

Welcome to Supply Chain. Now the voice of global supply chain Supply chain now focuses on the best in the business for our worldwide audience, the people, the technologies, the best practices, and today’s critical issues, the challenges and opportunities. Stay tuned to hear from Those Making Global Business Happen right here on Supply chain now.

Scott Luton (00:32):

Hey. Hey. Good morning, good afternoon, good evening, wherever you may be. Kevin L. Jackson, Mary Kate, love with you here on Supply Chain Now. Oh, and by the way, my name’s Scott Luton. Great to see everybody. Welcome to today’s live stream. Hey, Kevin, how you doing?

Kevin L. Jackson (00:46):

What’s your name again? I’m doing great. I’m up here. I was up here with my fingers crossed because as we talked before the show, I’m blasting my audience this morning on LinkedIn and X for the first time with the Buzz, so we’re buzzing all over the place this morning. Looks like it’s doing well. Hello everyone.

Scott Luton (01:10):

It’s doing well, and it’s great to have you back as always, on the second Monday each month. And hey, we’re joined today by a special co-host, A Dynamo in her own right, Mary Kate. Love Mary Kate, how you doing?

Mary Kate Love (01:23):

Hey, it’s doing great. I also think today is a good day because it’s my son’s first birthday, so

Kevin L. Jackson (01:30):

Happy birthday.

Mary Kate Love (01:31):


Scott Luton (01:32):

And what is your son’s nickname you shared with me over the weekend?

Mary Kate Love (01:36):

His name is Maddox, but we call him Boots, so I don’t really know why this stuck. I mean, everybody is calling him Boots, so happy first. His birthday to Boots.

Scott Luton (01:45):

Love it.

Kevin L. Jackson (01:46):

He is going to hate you. I

Mary Kate Love (01:48):

Know. Everyone says it. Everyone says it.

Scott Luton (01:52):

Oh, awesome. Okay. We got so much to get to here today. Today we’re going to be discussing, of course, a variety of news and developments across global business and with an extra helping of all things technology today, because on the second Monday of each month, it’s the digital Transformers edition of the Buzz, right? So folks, we’d love to hear from you as all these folks are in the comments. We’ll bring those in throughout the hour. So give us your take in the comments. And if you’re listening to the podcast replay, hello, please consider joining us on Live On LinkedIn, YouTube, or some other social media channel of your choosing on Mondays at 12 noon Eastern time. And one last thing, if you enjoy the show today, we’d love for you to share it with your friends, your network. You name it. They’ll be glad you did. Okay, Mary Kate and Kevin, we got a ton to get into, but we got to start with one important best wish here because we want to wish everybody that celebrates very special holiday, we wish you peace, joy, love Ramadan Mubarak, from all of our team here, Mary Kate, special holiday across the world, really, right?

Mary Kate Love (02:56):

Yeah, this is great. I was actually just watching a Netflix special where they dove a little bit deeper into this holiday and it was super interesting to learn more.

Scott Luton (03:05):

Agreed. Mary Kay, we should lean into these holidays are so fascinating, whether they’re religious oriented or you name it. Kevin, I bet in your world travels that you sat down and leaned in and had some very interesting conversations around holidays like Ramadan, huh? Yeah,

Kevin L. Jackson (03:20):

It’s amazing how much your culture links with holidays and how they affect each other. And the fact is, I was just thinking like Mother’s Day, they just had Mother’s Day in the uk. Beverly was just joining and she’s in London. And the thing about it is that your friendship, the people you work with, just understanding them and being, I guess being a friend and being part of the global community is important to understand the holidays and the culture and where people are coming from.

Scott Luton (03:55):

Well said.

Kevin L. Jackson (03:56):

So Happy Mother’s Day. I think it was last week.

Scott Luton (04:01):

Well, so if I’m not mistaken, I think it was yesterday because someone at the Oscars gave a shout out to their mother in the UK from the stage.

Mary Kate Love (04:10):

You’re right. I did. Yeah.

Scott Luton (04:11):

Again, Ramadan Maar to all of our friends out there that observed this Holy month and very special holiday. Okay, we’d love to give resources around here, right? Make these days easier for practitioners around the globe. And to that end, Mary, Kate and Kevin, we have got with that said, which published over the weekend, right? Usually it’s our almost weekly newsletter. They gives us a little bit of wiggle room in case our weekend played too heavy. Maybe we included a variety of stories here related to the US freight market, grocery wars here in the States. A lot of folks may not know that Walmart is the grocery king in the US with 23.6% of the market. How about that To the global manufacturing industry? I had a great read from Bob Ferrari Output in the manufacturing sector is on the rise recently in China, India, and Brazil.


So if you’re in one of those countries, let us know what you’re seeing in the manufacturing sector. Plus you’ll always find all of our live events for the upcoming week there. And with that said, give it a read and please let us know what you’re thinking. One final twist, one final twist. Mary Kate and Kevin, not a big twist, A new twist. If you subscribe to our email list, then you’re going to receive with that said, on Tuesday mornings, new perks. New perks. So Kevin, what was your favorite part? Pop quiz? What was your favorite part? With that said, did you catch it already?

Kevin L. Jackson (05:31):

No, no, I did. I’m really looking at the manufacturing areas of the world and how they are really interacting and morphing. The brick countries are really changing the whole face of international trade, and it’s critical. It’s important for every country to understand how things are shifting. They used to say that the United States really drove the global economy, but a lot of things are driving the economy from China right now, and the real estate crisis in China is actually affecting all of the industry sectors there. So I’m wondering how that’s going to affect manufacturing it as we move forward.

Scott Luton (06:19):

Thanks, man. That’s like a whole show right there, Kevin, in that perspective so much I want to dive into Mary Kay as I turn over to you and get your thoughts really quick. I think a lot of folks may not understand one of Kevin’s points there, manufacturing is such an economic engine, no matter what country. It creates so many jobs, so much economic wealth that it’s really important for it to be vibrant, really globally. But your thoughts, Mary Kate, and with that said, any topic within with that said,

Mary Kate Love (06:46):

Yeah, Kevin, who was way deeper than mine,


Like Scott said, that could be a whole nother show. Totally agree with it. I love newsletters. With that said, is one of my favorite newsletters, both as an industry practitioner, but also just as a consumer. The grocery wars news story, really? That makes me think. I used to work at a grocery store when I was younger in Chicago. Right now I’m not loyal to any grocery store because based on what I need or how quick I want to be in and out, I’m in the grocery store all the time. But I like putting on a different lens with that said, because it’s both business oriented, but also it’s news that affects your personal life too.

Scott Luton (07:25):

Yes, thank you, Mary Kate and Kevin. Outstanding perspective. And I had grocery retail experience as a kid as well. Mary Kay, no way. Bagging groceries, taking ’em out, getting quarter tips back in the day.

Mary Kate Love (07:41):

See Scott, I was just a facer. I face everything forward and I still, when I go into the stores, I still, if I take something out, I push the next thing forward because

Scott Luton (07:51):

I like that I have

Kevin L. Jackson (07:52):

To. I didn’t even know that was a title. Face.

Mary Kate Love (07:56):

Yeah, face. That’s what it was called. And it’s like keeping the aisles intact, keeping it all,

Scott Luton (08:02):

We called it blocking too. I think it was blocking and facing blocking mainly as I recall. A little bit of bringing things forward, making sure things are straight.

Mary Kate Love (08:10):

The barcodes line up. Yeah.

Scott Luton (08:11):

Yes. Wow.

Kevin L. Jackson (08:13):

Educational show.

Scott Luton (08:15):

That’s right. Whole new show. Yeah, paper or plastic. Back in the day, Alison, I packed more brown grocery bags than I would like to admit. That’s a sign of perhaps my age, but great to see you. And also Alison talks about global manufacturing. The EU is implementing a 1.5 plus billion euro plan to become less reliant on US weapons. We in the US may not see an immediate impact, but this will be an interesting thing to watch if you’re in aerospace defense manufacturing. That is a great call out, Allison. And it’s probably maybe counterintuitive to what Allison, maybe how we’re interpreting that news. I think that’s a great thing for the US military and a great thing for security and peace and freedom really around the globe. So thank you for adding that. Yeah, I

Kevin L. Jackson (08:58):

Think it’s really important. There’s probably linked to the increase of spending in nato, to be honest. A lot of the countries are increasing their spend to 3% of GDP and the US basically won’t be able to supply if that happens across all of the countries. Plus it actually improves manufacturing jobs and economy and the economy in the eu. I see it as a win-win win.

Scott Luton (09:27):

Yeah. Agreed. Agreed. Okay. Mary Kate and Kevin, we got a lot to get into here today, right? A lot to get into today work. I’m going to pop up our first story here. I think we’ve got about five stories of work through here today, and we’re five minutes behind. That never happens. But hey, we’ve got so much great comments in the cheap seats, and of course Mary Kate is here with us. So we’ve got a lot to get into here today. So I want to start with a few specific examples as to how global supply chains are leveraging digital transformation to enhance resilience. And I like a better definition of that word, anti fragility. Our friends at technology record here point out several examples such as leveraging AI with ERP systems to improve global visibility reporting and forecasting accuracy. Man, imagine if we could get a whole bunch more of that. Also, combining manufacturing execution systems, MES new acronym for some of y’all out there. And generative AI to do things such as being able to maintain lean inventories while still meeting customer demand. Lean is not a bad word, folks. It’s not a bad word. So Kevin, tell us more here and then we’ll get Mary Kate’s take as well.

Kevin L. Jackson (10:33):

Yeah. Well first of all, I just want to highlight last night we had the Oscars right, and not too long ago there was a strike that was focused on ai. A lot of the actors were upset that AI would steal their jobs or replace them. So people are really getting afraid of AI that they’re going to replace humans. That’s not true, right? You can’t have AI without humans. And AI positively affects every industry, including the entertainment industry and in supply chain, it improves resilience. With ERP, AI users can get cross departmental insights so they can understand what’s happening over the wall. It creates more efficient processes, improves cost savings, and optimizes operations, these global operations to improve forecasting accuracy and using these insights from real time data. Now, MES, the manufacturing execution systems, this is really important for regulatory compliance to keep us safe and make sure our products and services are at the level that they should be.


Industries like pharmaceuticals, food and beverages and medical devices. You want the regulatory enforcement there, right? And AI really helps because it can drive industrial automation, lower the cost of production, while ensuring regulatory compliance and operational visibility. Generative AI can help employees surface information and raise alarms much faster as well as help them track and manage these lean inventories. Now, predictive maintenance AI jumps in there by allowing them to avoid unplanned downtime by predicting when maintenance needs to be done. And with respect to logistics, AI helps with automation. Firms are able to order, track and deliver materials that are needed for production on time and on schedule without tying up other valuable resources. They can also link identified supplier risks to the real time supply chain data to gain deeper insights and improve responsiveness when it comes to outages and disruption. So I mean, AI can really help in a lot of facets.

Scott Luton (13:12):

I was going to say, is that all Kevin? Is that all AI can do?

Mary Kate Love (13:16):

Yeah. What else?

Scott Luton (13:18):

Yeah, Mary Kay, I’d love to hear your thoughts. I want to pull something out that Kevin said there because I think tremendous advantages are already being found and a lot more to come when it comes to limiting the learning curve for our team members out there and really making training so much more effective. Who can remember the days of weeks and weeks of training based on new program rollouts? Well, I think AI is going to really help make that much more effective and shorter, which is a good thing. Mary Kate, your thoughts back to this article and how we’re finding digital transformation and all that involves powering anti fragility across global supply chain?

Mary Kate Love (13:51):

Yeah, I mean, I think plus one to everything Kevin said about what AI can do, and I’m thinking about the step before that. I was on a project, a huge ERP overhaul that took our systems. I think we had 75 unique systems and we went down to 12 to manage, I think it was 13 facilities. And putting AI on top of that, making sure all those systems are connected and the AI is receiving the correct data, adding real time will allow you to reap those benefits that Kevin just listed out. So it’s hard work getting everything lined up, but obviously with the benefits Kevin went through, you can’t deny that. Right?

Scott Luton (14:28):

Agreed. Man, if I heard you correctly, there going from 75 disparate technology systems to 12.

Mary Kate Love (14:37):

Yeah, I can still picture that slide in my head that had all the systems and I’m not going to act like it was fun. It was not fun

Scott Luton (14:45):

Still, but I bet worth it. Yeah. Oh, so worth it. I can only imagine how much easier and streamlined life was for your team members.

Mary Kate Love (14:55):

Yeah, trying to report when you had so many disparate systems reporting became much, much easier. And we could actually use the data now.

Scott Luton (15:04):

Yes, but Kevin, great point, Mary Kay. That’s such a great example I think to leverage here. Kevin, we’ve talked about on previous shows to do things like these massive powerful projects that Mary Kate just described. The technology platform’s ability to play nice in a sandbox and integrate is really, really important. Kevin, your quick thoughts before we move to the next story?

Kevin L. Jackson (15:24):

It highlights the importance of things like industry standards for using ai. I mean, if you have 75 different systems or even 12 different systems that talk in different languages, could really hurt you in the short term. So it’s important for industries to understand ai, learn ai, and also have standard implementations. So these systems can leverage AI in a consistent manner. I think that’s where you’re going to really see the acceleration of benefits.

Mary Kate Love (15:59):

Complete noise. Yeah, totally agree with that.

Scott Luton (16:01):

Okay, awesome. Alright man. I knew that it was going to be great bringing y’all two together on the show, but we’ve got a lot to get into. This might be a three hour buzz. We’ll see. Hey, that’s not a bad thing. Moving right along. We got a lot more to get into here today on the March 11th, 2024 edition of the Buzz, we’re going to move over to how can business to business companies really adapt to take advantage of all the things that digital transformation offers. So moving right along. Interesting read here from our friends at Bingos, I think I got that right. Bingos, which starts with referencing Deloitte digital survey from last year. Check this out. So in 2023, Deloitte Digital, try to say that three times fast or two times fast, surveyed over 500 executives at B2B companies each had 1000 or more employees at each of their organizations.


77% of the respondents said digital transformation is critical to their business. No surprise there, except maybe why it’s not maybe a little bit higher, but leave that aside for now. But 71% of the same group said their company’s business processes were moderately to extremely manual. Kind of hard to take advantage of digital transformation if you’re highly manual using the elbow grease. Now, Deloitte identified a portion of survey respondents as what they deemed front runners. Those companies that were well down the digital transformation path and offered an enhanced digital commerce experience, they were about 16% of the companies that responded to the survey. Now, of that 16%, they had a 70% customer retention rate versus 49% tremendous value because we all know how expensive it is to get a new customer and it’s more expensive to keep your current customers perhaps or think vice versa,

Kevin L. Jackson (17:51):


Scott Luton (17:51):

Expensive, vice versa. It’s more expensive to get new customers. There we go. Check out this quote from the report and then I’m going to get Kevin and Mary Kate to weigh in. So this is from the Deloitte digital report. Today, customers want real-time access to inventory data and interactive product images. They expect transparent and personalized pricing quotes within minutes, not hours or days. And they prefer to track product delivery status on their own timetables rather than relying on contacting a service rep during specific working hours. Now we’re saying they, I raise my hand. I want all that stuff that quote just shared. So Kevin, let’s get your thoughts here on this. Read that survey, how you see folks adapting to digital transformation. Your thoughts,

Kevin L. Jackson (18:35):

The number one question. Where’s my stuff? Everyone every time has that question. Yeah, where’s my stuff? I want to know where my stuff is right now and I don’t want to use a phone or talk to a robot or talk to somebody anywhere in the world. I want my stuff dropped on my porch by a drone now

Scott Luton (19:02):

Waiting so much of the 1980s. Who wants to wait these days? Right? Nobody.

Kevin L. Jackson (19:07):

Right? So B2B companies really can automate many of these processes including order management, invoicing, inventory management, and delivery management. This frees up resources so that people can focus on higher value activities. You can really should embrace automation to a position your company for long-term success. This includes moving to the cloud. Businesses can reduce costs associated with maintaining that physical I infrastructure. You’re going to enhance visibility across your supply chain and improve collaboration between the people you still need to rely on these cloud-based applications give you the agility and the scalability needed for companies to adapt to different market changes, tools like CRM and data analytics and getting that customer feedback. If you don’t hear that where my stuff is from your customer, then you don’t know that your customer is waiting. You don’t know they’re satisfied. You can’t take proactive actions to satisfy that customer. So B2B customers really need to prioritize collecting, analyzing and leveraging data to improve their decision-making across all aspects of their businesses. And this is where automation comes really into play.

Scott Luton (20:42):

Well said Kevin, Mary, Kate, your thoughts?

Mary Kate Love (20:46):

Yeah, I was just thinking as Kevin was talking about visibility. So Scott, you and I talked last week, not from this article, but there was a stat that stood out to us about how 6% of companies say that they have visibility across their operations and supply chain. And we all felt like that was a really low number. But then we started to think about how incredibly hard it is to have visibility on your internal operations, but definitely across your supply chain. And so I think pulling in that data using the right service providers is so, so important for that visibility because as consumers, as our experience, as consumers gets easier and easier to press by and then like Kevin said, it literally have a drone, drop it on your doorstep. Our business expectations increase too. So I think we’re going to continue to see these companies that provide visibility set apart from companies that don’t.

Scott Luton (21:41):

Well said. Here’s what I was thinking as I was reading through the article and then of course hearing you and Kevin share your perspective. I think about my experiences on the web as a consumer years ago, especially in the manufacturing space as I was sourcing new providers, right? New suppliers, inevitably not just a couple years ago, is common practice I’d send in Myres what I needed, my specs, and then it was like, we’ll be in touch. And how often did you do business with folks that said we’ll be in touch? You don’t wait. You find your answers

Kevin L. Jackson (22:12):

Well someplace else.

Scott Luton (22:14):

That’s right. And I think whether they’re in kind of in industry and manufacturing or as a consumer going to buy stuff, you want to get that information and make that transaction right then. And on the company side, you don’t want to lose those folks. You want to create that transaction opportunity right then. So this is really, I think, a timely read and I really enjoyed y’all both of your perspectives kind of from different angles. Kevin, you’re about to add something.

Kevin L. Jackson (22:37):

Yeah, one thing you have to realize, this article is sort of focused on b2b, but you realize the people that work in b2b, they were consumers first. They are used to the B2C services and they expect that level of service from their B2B partner. So that’s why it’s so important to automate. And the companies really are building these ecosystems so that they can deliver that B2C field in the B2B space.

Scott Luton (23:14):

Look, when I say the Amazon effect, everybody might roll their eyes. That term has been around for 20 years. But the reason it has and the reason it’s real is to your point, Kevin, as consumers, we all interacted and we marveled years ago and still to a large degree today of what it’s like doing business with Amazon. And we want to take that same experience and carry it over to the B2B space. That’s why we call it the Amazon effect. Mary Kay, you’re nodding your head your quick thoughts before we move on.

Mary Kate Love (23:42):

Yeah, like I’ve said on a few shows, right? I’m like the return queen. I do a lot of online shopping. I’m head of procurement in my households pretty much. So I do a lot of that. And you’re right, this Amazon effect carries over into business, but it also carries over into who I’m going to shop with as a consumer as well.

Scott Luton (24:04):

Alright, excellent points. We’re at a halfway home point folks. We’ve got so much more to get to here today. Really enjoy Kevin and Mary Kate’s perspective. Y’all weigh in. Let us know what you’re thinking here, especially of this parallels between B2C, B2B, what Mary Kate was just sharing there about the trusting nature of who we do business with. That’s really, really important as well. Moving right along to our third big topic here today, folks, as you may know, March is Women’s History month, really important all year long, but certainly in March to celebrate the tremendous mountain moving impacts that women have had in our journey and elsewhere around the globe last Friday. Many of y’all may know March 8th always is International Women’s Day. So it’s really, really important I think of what’s up close and personal. Mary Kate and Kevin and all the incredible women and female leaders that make up the team here at Supply Chain now both on series and behind the scenes. Big thanks to Amanda and Catherine behind the scenes today, make it happen. But Mary Kate, when you think of the global supply chain industry, I think you’ve got some factoids that most of us might find interesting.

Mary Kate Love (25:03):

Yeah, so interesting when thinking about and supply chain as an industry is typically under manufacturing. So when I say manufacturing industry, I’m including supply chain, but there was an interesting stat that said 47% of the workforce is women, so close to 50%, but in the manufacturing industry, women only make up 29% of the workforce. And so to be honest, that number was a little bit higher than what I had thought just based on tidbits over the year. If you’ve ever gone to a manufacturer or supply chain conference, we always laugh because the line out of the men’s bathroom is typically triple times line out of the women’s bathroom. But I feel like little steps like mentorship, so people taking on more mentorship opportunities or exposing young women to these careers that maybe they hadn’t heard about before, which is a lot of the effort in National Supply Chain Day coming up on April 29th plugin for that. But these efforts of visibility and mentorship are only going to continue to shift that number up in manufacturing and supply chain, which is really, really encouraging to see.

Scott Luton (26:11):

Excellent comments there, Kevin, your thoughts?

Kevin L. Jackson (26:15):

Yeah, I want to highlight that this is International Women’s Day, not just National Women’s Day. I was talking to somebody the other day and they was saying, who makes up these things? I dunno, but it’s really important to understand that is a global phenomenon that all of society really focused on understanding, appreciating, and recognizing the value that women deliver to our entire society. It’s critical. Yeah, let’s all embrace the international woman.

Scott Luton (26:48):

Well said. And as Larry Klein says, yes, there is room for everyone. There should be room for everyone, right? Opportunities for all. I think it’s really important to acknowledge that as much progress that we have made in this area nationally and internationally, Kevin, to your points, there are still lots of heavy lifting. It still needs to be done. And it takes my mind to Theodore Lao, which Mary Kate and Kevin we both are familiar with.

Kevin L. Jackson (27:10):

Oh yeah, Theo.

Scott Luton (27:11):

Yeah. Yeah, Theo, we included a great read from one of her articles in the most recent edition of With that said, that really speaks to with data of just how much more work that we have to do to truly create opportunities for all. But without these focused months and holidays such as Women’s History Month and International Women’s Day, I think that’s helpful to bring focus. And whether we’re acknowledging how far we’ve come or we’re really admitting and keeping it real of what we still need to do, I think it’s really important. That’s where these holidays I think really help us out here. Yeah. Alright. So Mary Kate, you mentioned National Supply Chain Day. Yes. And that is exciting. Coming up on April 29th, we’re fortunate Kevin to have the founder right here on our team.

Mary Kate Love (28:03):

I love that. I’ll take it.

Scott Luton (28:05):

You asked how those days get made.

Kevin L. Jackson (28:09):


Mary Kate Love (28:10):

Literally just apply it’s crazy

Kevin L. Jackson (28:13):


Scott Luton (28:14):

Well, we’re going to power this global day of celebration and recognition to entirely new heights. And we’ve got an event set up April 29th, national Supply Chain, day 12 and Eastern Time, and in conjunction with our incredible friends at Vector Global Logistics and many others. Mary Kate, please tell us more.

Mary Kate Love (28:33):

Yeah, so we’re super excited. Fun fact. We did a live stream together in 2020, which was the first national supply chain day on April 29th. And we’re kind of bringing it back, reinvigorating it, and so we’re excited to host this live stream. We’ll be spotlighting people this year. So it’s really about the people in supply chain. And back to our point about visibility into careers that you didn’t know existed, that is a huge undertone of the celebration on Monday the 29th. So it’ll be definitely fun. There’s going to be some pictures, videos, people will talk about stories we’ll tell. And yeah, please register an easy if you go to supply chain you’ll find everything you need to know. National Supply Chain Day is what that stands for.

Scott Luton (29:22):

Everything you need to know. And thank you Mary Kate, because I’m a little bit slower and we’ve got a billion acronyms, right? I know. NSCD, national Supply Chain Day, our team is dropping the link where there’s a lot more information. We welcome you joining us to celebrate and lift up not just coast to coast, but really the profession around the world. And Mary Kate, I’m so proud to serve alongside you and I’m proud that you’re part of our team and I’m really proud of what you’ve done to get the snowball effect. You got to start somewhere and eventually we’ve got an army of folks recognizing this industry. Kevin, I know you’re itching to talk about National Supply Chain Day, your thoughts? Well,

Kevin L. Jackson (30:03):

I want an upgrade. I want to to meet international supply chain day

Scott Luton (30:10):

Soon. Soon

Kevin L. Jackson (30:12):

Coming soon.

Scott Luton (30:16):

But for now, you can check out this link for more information of how to jump in and join our efforts to really celebrate and recognize a day that’s long overdue. Now Kevin and Eric, Kate, to add to this, let’s see, last Friday I was at King Plow. Me and Clay and Tyler, shout out to them. We had a great time. Well, we were waiting on a shipment to get there and stuff was on a pallet, right? So it was being brought to us by our friends at Southeastern Freight lines. And the driver shows up, knocks on the door. His name’s LA and I love that. I didn’t ask him if it was Los before Los, Los Angeles or Lower Alabama. I didn’t ask him. I should have Mary Kay. But folks, it’s amazing. Cobra Kai was shooting at King Plow that day. So they had an army of trucks, people, equipment everywhere. Didn’t phase la. He put that truck in gear, pulled up by the dock door, backed that 28 foot trailer in no time, right? Wow. I’m just sitting there with my mouth open. He didn’t even, most of us if we’re backing up our small little car, we take, I don’t know, we pull forward five times in tight spaces, right?

Kevin L. Jackson (31:20):


Scott Luton (31:22):

Shot. And it was perfect. And Mary Kate, in that moment, it was like for the billionth time, it was like, okay, we celebrate national supply chain day for global people just like la they get no recognition and amazing things happen just like that every single day. Mary Kate, your quick response. Yeah,

Mary Kate Love (31:42):

I think that’s what’s so cool about supply chain is it’s connects so many different types of people and types of careers. There’s just an endless amount and there’s probably new jobs popping up that I don’t even know about. And certainly there’ll be new jobs in AI and supply chain that we’ll be talking about next year. So I just love how it connects so many different types of people,

Scott Luton (32:03):

Right? Kevin? Kevin, Kevin. Yeah.

Kevin L. Jackson (32:06):

Optimizing routes, you have these deliveries, you got to be at certain place at a certain time and that’s another way that AI can actually help real time optimization of routing. And that improves your supply chain and it helps you answer that question, where is my stuff? Yeah,

Scott Luton (32:25):

Excellent point. Because it’s not just as easy these days as planning enough for nothing but right turns. It’s not nearly that easy, especially through cities like Atlanta, right?

Kevin L. Jackson (32:35):

Right. Exactly.

Scott Luton (32:36):

Couple quick points here. So again, folks, check National supply chain day. We got the link there. You one click away from learning how you can join our efforts. Also T squared, as he said before, supply chain management is no longer an optional appetizer. It’s a must have entree. I love that

Kevin L. Jackson (32:56):

Every business has a supply chain or supply mesh, right? That’s because it’s an ecosystem.

Scott Luton (33:02):

That’s an ecosystem. That is the word of the day for sure. Here is Jeremy, great to have you here. He is tuned in via Twitter. He talks about some things we should be looking into Dibles again, blimps folks, blimps. Have we improved our material sciences though, to do that? Can we better produce store manage hydrogen? Jeremy, that’s an excellent point, an excellent point to make. And I think if I’m not mistaken

Kevin L. Jackson (33:25):

Or helium

Scott Luton (33:26):

Or helium, I can’t Google it, right?

Kevin L. Jackson (33:28):

Hydrogen, I got the flash of that. Deer in lake New Jersey. Yeah,

Scott Luton (33:35):

Hindenburg terrible. But Kevin and Mary Kate, to Jeremy’s point, I’m almost positive, I was reading a white paper not too long ago that they are looking at blimps again on a grand new scale, which be used for everything from moving stuff to moving people and then some. So great to have you here, Jeremy. Great to see you. Okay,

Kevin L. Jackson (33:55):

Yeah, I was looking at the comments there and there’s a reference to the national Digi Foundry.

Scott Luton (34:00):

This is this Cringle, I think Kevin, if I got that name right. K Cringle.

Kevin L. Jackson (34:07):


Scott Luton (34:08):

The NDF, the National Digi Foundry has a

Kevin L. Jackson (34:11):


Scott Luton (34:12):

For climate change disaster response, Kevin, that we’re leveraging technology for climate change change as well, right?

Kevin L. Jackson (34:19):

It’s a little bit different than where how it reads is actually how to improve the economics of a region. So it’s more resilient to disasters that may be caused by climate change. So we’re looking at how to leverage technologies to improve the information economy in a region to improve communications and using what’s called a DO distributor autonomous organization so that the people there can better collaborate with first responders, should a disaster hit. And also to enable the economy to recover much faster because it’s a virtual infrastructure that’s communicating and interacting with a global economy. So all of this is I guess the information supply chain. So all of that’s critical.

Scott Luton (35:13):

Completely agreed.

Kevin L. Jackson (35:14):

So thank you very much for that. Shout

Scott Luton (35:17):

Out, agreed. The information exchange, timely, complete, accurate, trusted information exchange. I mean this is what makes up global supply chain, certainly global business even. Yes, Mary Kate, your quick response before we move into our final topic of the day.

Mary Kate Love (35:31):

Yeah, no, I mean I’m agreeing. I’m nodding along with you guys. I don’t think I have an extra bit on that one, but yes, it’s

Scott Luton (35:38):

Tough. You get it. Bit or bites bit. I didn’t miss that Mary Kate. That was

Mary Kate Love (35:43):

Pretty good marketing.

Kevin L. Jackson (35:46):

Alright, Mary,

Scott Luton (35:51):

Mary Kate is a great addition. Any buzz, but certainly the digital Transformers edition of the buzz as well. And a lot of times we can’t get to here today, man. They keep coming in fast and furious. It’s great to have everybody. Alright, so Kevin and Mary Kate, we’re going to finish on a different story here today in our final note here. So for many of our longtime listeners, you know that we’re actively, actively giving forward to the veteran community. I consider that to be one of our biggest callings in this life. Veteran homelessness unfortunately has been an ongoing challenge. I’ve seen it firsthand as I participated in a variety of initiatives that met and engaged our veterans that live on the streets. I think this article that we’re pulling up here in a second references, the point in time annual initiative, and I’ve done that on the streets of Atlanta, I think between the hours of 12 and 4:00 AM and saw some things that you can’t forget.


You just can’t forget people that are existing in ways that you can’t even think about. But there’s good news folks, and thankfully there is, according to the War Horse here, which is a new publication on my radar. Thank you Mary Kate. According to the warhorse and data from the US Department of Veteran Affairs, the population of homeless veterans folks, it dropped by over 50% from 2010 to 2022. In fact, the states of Connecticut, Delaware, and Virginia, well they say they have essentially ended homelessness among veterans. So Mary Kate, this is welcome news. Welcome news. Kevin and I are both veterans and we’ve got our gear to the ground and many of the initiatives that have been put into place for years trying to address this and many other veteran challenges. But I understand from reading this article and the associated VA data that there are some transferable lessons to be learned here as it applies to ending homelessness in other areas. Is that right, Mary Kay?

Mary Kate Love (37:32):

Yeah, definitely. Two things stick out to me that I loved about this article and this approach. Number one is the simplicity of the approach to be housing first. And so when you think about servicing veterans or any group, you might get overwhelmed with, Hey, where do we start? How do we start? And really their philosophy is if everyone has a house that is stable, other things will follow, such as employment, such as mental health services, such as being connected with family. So I love the simplicity of the approach about having stable housing, focusing on that. And secondly, what I love about this is really one of those, dare I say, few instances in which we see collaboration amongst local, state and national working out really well. It’s very much a bipartisan effort. So that’s pretty cool to see that We unfortunately don’t see that a lot, but you need the local services, the shelters, the people that know who to service to be able to deliver these initiatives coming down from the national level. So I love seeing the partnership with different entities to service these veterans in this scenario.

Scott Luton (38:36):

Yeah, well said Mary Kate. Good stuff there, Kevin, your thoughts?

Kevin L. Jackson (38:40):

Well, I mean, it’s kind of interesting that this came up right at this point because actually with the ND F1 of our members is looking at providing affordable housing by leveraging digital assets. So what they’re actually doing are buying apartments and then the residents can pay rent, but a portion of that rent would go to ownership of the apartment and you can do as little as 1% down and they’re just writing up a use case of an apartment building in Missouri, I believe it was where they proved this out. It could become basically a legacy to your family so that everyone in your family will always have a place to live. And this is a great way for ending homelessness, not just fewer veterans, but for anyone looking for ways to extend that model to other regions across the nation.

Scott Luton (39:43):

Man, we’re going to talk a lot more about that, Kevin. I love that initiative. And Mary Kate, thank you so much for finding this article that is real interesting, folks. We dropped the link to it in the chat from our friends over at the Warhorse, which I believe Mary Kate is a nonprofit news organization

Mary Kate Love (39:58):

Nonprofit. And I follow a newsletter called Nice News, and you can see why this is, I think sometimes we get bogged down in the headline news and it’s nice to have too.

Kevin L. Jackson (40:09):


Scott Luton (40:09):

Completely agree. Completely agree. Alright, veteran related folks, and I bring these things up not to say, Hey, look at us. Not at all. I bring this up because with the explosion of podcasts and live streams and webinars and all this digital media, there’s a ton of lip service leadership around things like this, right? There’s lots of folks that say, Hey, someone should do this, someone should do that. Well folks, I’m really proud that working alongside Kevin and Mary Kate and Amanda and Catherine, that we are doing stuff about these issues this month actually in April in Atlanta, but timely conversation with Seth Deman, he leads the Tillman Honor run, Mary Kate and Kevin. So that is named in honor of Pat Tillman, former NFL player that volunteered to serve his country in Afghanistan, died in combat. And they have established a nonprofit in his name, in his tremendous honor to help send military families and veterans help pay for school and other needs that they have. We are honored to do some small measure to support Tillman Honor run. Y’all check that out, Google it because there are Tillman Honor runs in I think a dozen different cities, coast to coast, maybe more. We’re participating in the one in Atlanta. And then on a different note, Kevin and Mary Kate, Kevin, you’ll get a kick out of this in particular as a former naval aviator,


Our fleet of aircraft. Well, the unheralded maintenance folks are the folks that keep these fleets moving ahead. Aircraft trucks, ocean vessels, you name it. And we are delighted to help support the knuckle busters at McConnell Air Force Base in Kansas, where I spent a couple years to support, recognize, and lift up those incredible maintainers that I’m telling you that miracles they perform on a weekly basis are remarkable. So folks, check out your neck of the woods where you might can plug in, whether you’re helping solve big problems like veteran homelessness or supporting things like the Tillman Honor Run or knuckle Busters or you name it. There are tremendous needs that can use not only your dollars, but your know-how and other resources. So check it out. And thank you all, Mary, Kate and Kevin for allowing me to make that plug. I think it’s really important because the need is ongoing.


We’ve been at war for many, many years and the needs only going to get bigger, right? The need’s going to get bigger based on the changing, shifting demographics of our veteran community. So Mary Kate, we have covered a ton of topics and takes perspectives, POV points of view here today between you and Kevin, all the folks in the comments, of course, the articles that we covered. I’m going to ask y’all both your favorite point, either y’all made here today or you heard here today or you saw in the comments, you name it. And I’m going to start with Mary Kate and Kevin, you’re going to be the cleanup hitter. So Mary Kate, what was one of your favorite things that we covered here today on the buzz?

Mary Kate Love (42:55):

I just love that we’re continuously highlighting, but especially today, how connected supply chain is, how much supply chain connects the world truly. And that’s, we highlighted a lot of different technologies today. We’ve highlighted a lot of different career opportunities. So I just love seeing that and I think we really showcase that here today.

Scott Luton (43:17):

Well said. Well said Mary Kate. It serves the world. It also brings the world together, for sure. Kevin, always a pleasure. Let me plug you first. The bestselling author, Kevin L. Jackson, the Dynamo. He appears with us every second Monday of the month. We’re going to have to pull you and Mary Kate together. Y’all are quite one, two punches,

Kevin L. Jackson (43:36):

Man. Fun. Wow. Catalyst. She’s a catalyst,

Scott Luton (43:41):

I tell you. But Kevin, what was one of your favorite things we talked about here today on the digital Transformers edition of the bus?

Kevin L. Jackson (43:49):

Yeah, it seems like we’re talking about how our entire society is digitally transforming. And when you looked at it from business point of view, leveraging artificial intelligence, our way to veteran homelessness, I think this is great. This is the way you look at an integrated society. I love this. I love what we’re doing. So anyone out there who likes this, don’t forget, digital Transformers, my video podcast where we focus on the people that are leveraging technology to improve the global society. And as I talked a bit about how digital assets are being used to help homelessness provide affordable homes, I’ve actually, hopefully we can put that in the stream here in link to the team that’s putting that together.

Scott Luton (44:36):

Yeah, I’m going to try to do that right this second. This URL here that Kevin’s talking about, I think we just dropped it there. Yeah,

Kevin L. Jackson (44:44):

It is. It’s in there. Okay.

Scott Luton (44:45):

Yes. The OPT labs. I said that The opt labs com. Is that right, Kevin? Yes,

Kevin L. Jackson (44:51):


Scott Luton (44:52):

Okay. So folks, you want to explore that one solution, that one initiative that Kevin was saying earlier, check out that link and be sure to connect and listen to and lean in and engage digital Transformers wherever you get your podcast. But Mary Kate, it’s to only one with the Kevin L. Jackson, right? Yes. There may be others.

Mary Kate Love (45:11):


Scott Luton (45:14):

The front runner as Deloitte put it. Well, this has been great. Mary Kate and Kevin, what a great, well-rounded, very holistic episode of the Buzz. Really enjoyed both of y’all being here and more importantly, your perspective here. Mary Kate, if folks want to connect with you the cool things you’re doing here at Supply Chain now, the cool things you’re doing at National Supply Chain Day, how can I do that?

Mary Kate Love (45:33):

Yeah, LinkedIn, Mary Kate, love, easiest name ever, right? That’s easy. And then, or on Twitter, MK Love too. So either way, I’m always on those two platforms.

Scott Luton (45:42):

Awesome. And the one and only Kevin L. Jackson, fearless Leader of Digital Transformers. How can folks connect with you?

Kevin L. Jackson (45:48):

Yes, hopefully they’re connecting right now on LinkedIn or Kevin Jackson on the X where we’re streaming live today. This is great. I like this.

Mary Kate Love (46:00):


Kevin L. Jackson (46:00):

And also wherever you get your podcasts, digital Transformers. Thank you. Thank you very much to your audience.

Scott Luton (46:07):

Awesome time here today, folks. Hey, on behalf of our entire team here, Mary, Kate, Kevin, Catherine, Amanda, the whole team here at Supply Chain, now we challenge you. Take one thing that Mary, Kate and Kevin dropped here today. Put it into action. These not words, improve your team, improve your performance. Hey, your colleague’s going to be happy you did. But whatever you do and challenge you to do good, give forward and be the change that’s needed. And we’ll see you next time right back here at Supply Chain now. Thanks everybody.

Intro/Outro (46:37):

Thanks for being a part of our supply chain now, community. Check out all of our and make sure you subscribe to Supply Chain now, anywhere you listen to podcasts. And follow us on Facebook, LinkedIn, Twitter, and Instagram. See you next time on Supply Chain. Now.


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Scott W. Luton

Founder, CEO, & Host

Kevin L. Jackson

Host, Digital Transformers

Mary Kate Love

VP, Marketing & Host

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Kim Winter

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The founder of Logistics Executive Group, Kim Winter delivers 40 years of executive leadership experience spanning Executive Search & Recruitment, Leadership Development, Executive Coaching, Corporate Advisory, Motivational Speaking, Trade Facilitation and across the Supply Chain, Logistics, 3PL, E-commerce, Life Science, Cold Chain, FMCG, Retail, Maritime, Defence, Aviation, Resources, and Industrial sectors. Operating from the company’s global offices, he is a regular contributor of thought leadership to industry and media, is a professional Master of Ceremonies, and is frequently invited to chair international events.

He is a Board member of over a dozen companies throughout APAC, India, and the Middle East, a New Zealand citizen, he holds formal resident status in Australia and the UAE, and is the Australia & New Zealand representative for the UAE Government-owned Jebel Ali Free Zone (JAFZA), the Middle East’s largest Economic Free Zone.

A triathlete and ex-professional rugby player, Kim is a qualified (IECL Sydney) executive coach and the Founder / Chairman of the successful not for profit humanitarian organization, Oasis Africa (www., which has provided freedom from poverty through education to over 8000 mainly orphaned children in East Africa’s slums. Kim holds an MBA and BA from Massey & Victoria Universities (NZ).

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Joshua Miranda

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Joshua is a student from Institute of Technology and Higher Education of Monterrey Campus Guadalajara in Communication and Digital Media. His experience ranges from Plug and Play México, DearDoc, and Nissan México creating unique social media marketing campaigns and graphics design. Joshua helps to amplify the voice of supply chain here at Supply Chain Now by assisting in graphic design, content creation, asset logistics, and more.  In his free time he likes to read and write short stories as well as watch movies and television series.

Donna Krache

Director of Communications and Executive Producer

Donna Krache is a former CNN executive producer who has won several awards in journalism and communication, including three Peabodys.  She has 30 years’ experience in broadcast and digital journalism. She led the first production team at CNN to convert its show to a digital platform. She has authored many articles for CNN and other media outlets. She taught digital journalism at Georgia State University and Arizona State University. Krache holds a bachelor’s degree in government from the College of William and Mary and a master’s degree in curriculum and instruction from the University of New Orleans. She is a serious sports fan who loves the Braves. She is president of the Dave Krache Foundation. Named in honor of her late husband, this non-profit pays fees for kids who want to play sports but whose parents are facing economic challenges.

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Vicki White


Vicki has a long history of rising to challenges and keeping things up and running. First, she supported her family’s multi-million dollar business as controller for 12 years, beginning at the age of 17. Then, she worked as an office manager and controller for a wholesale food broker. But her biggest feat? Serving as the chief executive officer of her household, while her entrepreneur husband travelled the world extensively. She fed, nurtured, chaperoned, and chauffeured three daughters all while running a newsletter publishing business and remaining active in her community as a Stephen’s Minister, Sunday school teacher, school volunteer, licensed realtor and POA Board president (a title she holds to this day). A force to be reckoned with in the office, you might think twice before you meet Vicki on the tennis court! When she’s not keeping the books balanced at Supply Chain Now or playing tennis matches, you can find Vicki spending time with her husband Greg, her 4 fur babies, gardening, cleaning (yes, she loves to clean!) and learning new things.

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Katherine Hintz

Creative Director, Producer, Host

Katherine Hintz, MBA is a marketing professional who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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Kim Reuter

Host, The Freight Insider

From humble beginnings working the import docks, representing Fortune 500 giants, Ford, Michelin Tire, and Black & Decker; to Amazon technology patent holder and Nordstrom Change Leader, Kimberly Reuter has designed, implemented, and optimized best-in-class, highly scalable global logistics and retail operations all over the world. Kimberly’s ability to set strategic vision supported by bomb-proof processes, built on decades of hands-on experience, has elevated her to legendary status. Sought after by her peers and executives for her intellectual capital and keen insights, Kimberly is a thought leader in the retail logistics industry.

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Kristi Porter

Host, Logistics with Purpose

Kristi Porter is VP of Sales and Marketing at Vector Global Logistics, a company that is changing the world through supply chain. In her role, she oversees all marketing efforts and supports the sales team in doing what they do best. In addition to this role, she is the Chief Do-Gooder at Signify, which assists nonprofits and social impact companies through copywriting and marketing strategy consulting. She has almost 20 years of professional experience, and loves every opportunity to help people do more good.

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Sofia Rivas Herrera

Host, Supply Chain Now en Espanol

Sofia Rivas Herrera is a Mexican Industrial Engineer from Tecnologico de Monterrey class 2019. Upon graduation, she earned a scholarship to study MIT’s Graduate Certificate in Logistics and Supply Chain Management and graduated as one of the Top 3 performers of her class in 2020. She also has a multicultural background due to her international academic experiences at Singapore Management University and Kühne Logistics University in Hamburg. Sofia self-identifies as a Supply Chain enthusiast & ambassador sharing her passion for the field in her daily life.

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Demo Perez

Host, Supply Chain Now en Espanol

Demo Perez started his career in 1997 in the industry by chance when a relative asked him for help for two just weeks putting together an operation for FedEx Express at the Colon Free Zone, an area where he was never been but accepted the challenge. Worked in all roles possible from a truck driver to currier to a sales representative, helped the brand introduction, market share growth and recognition in the Colon Free Zone, at the end of 1999 had the chance to meet and have a chat with Fred Smith ( FedEx CEO), joined another company in 2018 who took over the FedEx operations as Operations and sales manager, in 2004 accepted the challenge from his company to leave the FedEx operations and business to take over the operation and business of DHL Express, his major competitor and rival so couldn’t say no, by changing completely its operation model in the Free Zone. In 2005 started his first entrepreneurial journey by quitting his job and joining two friends to start a Freight Forwarding company. After 8 months was recruited back by his company LSP with the General Manager role with the challenge of growing the company and make it fully capable warehousing 3PL. By 2009 joined CSCMP and WERC and started his journey of learning and growing his international network and high-level learning. In 2012 for the first time joined a local association ( the Panama Maritime Chamber) and worked in the country’s first Logistics Strategy plan, joined and lead other associations ending as president of the Panama Logistics Council in 2017. By finishing his professional mission at LSP with a company that was 8 times the size it was when accepted the role as GM with so many jobs generated and several young professionals coached, having great financial results, took the decision to move forward and start his own business from scratch by the end of 2019. with a friend and colleague co-founded IPL Group a company that started as a boutique 3PL and now is gearing up for the post-Covid era by moving to the big leagues.

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Mary Kate Love

VP, Marketing

Mary Kate Love is currently the VP of marketing at Supply Chain Now focused on brand strategy and audience + revenue growth. Mary Kate’s career is a testament to her versatility and innovative spirit: she has experience in start-ups, venture capital, and building innovation initiatives from the ground up: she previously helped lead the build-out of the Supply Chain Innovation Center at Georgia-Pacific and before that, MxD (Manufacturing times Digital): the Department of Defense’s digital manufacturing innovation center. Mary Kate has a passion for taking complicated ideas and turning them into reality: she was one of the first team members at MxD and the first team member at the Supply Chain Innovation Center at Georgia-Pacific.

Mary Kate dedicates her extra time to education and mentorship: she was one of the founding Board Members for Women Influence Chicago and led an initiative for a city-wide job shadow day for young women across Chicago tech companies and was previously on the Board of Directors at St. Laurence High School in Chicago, Young Irish Fellowship Board and the UN Committee for Women. Mary Kate is the founder of National Supply Chain Day and enjoys co-hosting podcasts at Supply Chain Now. Mary Kate is from the south side of Chicago, a mom of two baby boys, and an avid 16-inch softball player. She holds a BS in Political Science from the University of Illinois at Urbana-Champaign.

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Adrian Purtill

Host, Logistics with Purpose

Adrian Purtill serves as Business Development Manager at Vector Global Logistics, where he consults with importers and exporters in various industries to match their specific shipping requirements with the most effective supply chain solutions. Vector Global Logistics is an asset-free, multi-modal logistics company that provides exceptional sea freight, air freight, truck, rail, general logistic services and consulting for our clients. Our highly trained and professional team is committed to providing creative and effective solutions, always exceeding our customer’s expectations and fostering long-term relationships. With more than 20+ years of experience in both strategy consulting and logistics, Vector Global Logistics is your best choice to proactively minimize costs while having an exceptional service level.

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Kevin Brown

Host, Logistics with Purpose

Kevin Brown is the Director of Business Development for Vector Global Logistics.  He has a dedicated interest in Major Account Management, Enterprise Sales, and Corporate Leadership. He offers 25 years of exceptional experience and superior performance in the sales of Logistics, Supply Chain, and Transportation Management. Kevin is a dynamic, high-impact, sales executive and corporate leader who has consistently exceeded corporate goals. He effectively coordinates multiple resources to solution sell large complex opportunities while focusing on corporate level contacts across the enterprise. His specialties include targeting and securing key accounts by analyzing customer’s current business processes and developing solutions to meet their corporate goals. Connect with Kevin on LinkedIn.

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Jose Miguel Irarrazaval

Host, Logistics with Purpose

Jose Manuel Irarrazaval es parte del equipo de Vector Global Logistics Chile. José Manuel es un gerente experimentado con experiencia en finanzas corporativas, fusiones y adquisiciones, financiamiento y reestructuración, inversión directa y financiera, tanto en Chile como en el exterior. José Manuel tiene su MBA de la Universidad de Pennsylvania- The Wharton School. Conéctese con Jose Manuel en LinkedIn.

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Nick Roemer

Host, Logistics with Purpose

Nick Roemer has had a very diverse and extensive career within design and sales over the last 15 years stretching from China, Dubai, Germany, Holland, UK, and the USA. In the last 5 years, Nick has developed a hawk's eye for sustainable tech and the human-centric marketing and sales procedures that come with it. With his far-reaching and strong network within the logistics industry, Nick has been able to open new avenues and routes to market within major industries in the USA and the UAE. Nick lives by the ethos, “Give more than you take." His professional mission is to make the logistics industry leaner, cleaner and greener.

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Allison Giddens

Host, Logistics with Purpose

Allison Krache Giddens has been with Win-Tech, a veteran-owned small business and aerospace precision machine shop, for 15 years, recently buying the company from her mentor and Win-Tech’s Founder, Dennis Winslow. She and her business partner, John Hudson now serve as Co-Presidents, leading the 33-year old company through the pandemic.

She holds undergraduate degrees in psychology and criminal justice from the University of Georgia, a Masters in Conflict Management from Kennesaw State University, a Masters in Manufacturing from Georgia Institute of Technology, and a Certificate of Finance from the University of Georgia. She also holds certificates in Google Analytics, event planning, and Cybersecurity Risk Management from Harvard online. Allison founded the Georgia Chapter of Women in Manufacturing and currently serves as Treasurer. She serves on the Chattahoochee Technical College Foundation Board as its Secretary, the liveSAFE Resources Board of Directors as Resource Development Co-Chair, and on the Leadership Cobb Alumni Association Board as Membership Chair and is also a member of Cobb Executive Women. She is on the Board for the Cobb Chamber of Commerce’s Northwest Area Councils. Allison runs The Dave Krache Foundation, a non-profit that helps pay sports fees for local kids in need.

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Billy Taylor

Host of Dial P for Procurement

Billy Taylor is a Proven Business Excellence Practitioner and Leadership Guru with over 25 years leading operations for a Fortune 500 company, Goodyear. He is also the CEO of LinkedXL (Excellence), a Business Operating Systems Architecting Firm dedicated to implementing sustainable operating systems that drive sustainable results. Taylor’s achievements in the industry have made him a Next Generational Lean pacesetter with significant contributions.

An American business executive, Taylor has made a name for himself as an innovative and energetic industry professional with an indispensable passion for his craft of operational excellence. His journey started many years ago and has worked with renowned corporations such as The Goodyear Tire & Rubber Co. (GT) leading multi-site operations. With over 3 decades of service leading North America operations, he is experienced in a deeply rooted process driven approach in customer service, process integrity for sustainability.

A disciple of continuous improvement, Taylor’s love for people inspires commitment to helping others achieve their full potential. He is a dynamic speaker and hosts "The Winning Link," a popular podcast centered on business and leadership excellence with the #1 rated Supply Chain Now Network. As a leadership guru, Taylor has earned several invitations to universities, international conferences, global publications, and the U.S. Army to demonstrate how to achieve and sustain effective results through cultural acceptance and employee ownership. Leveraging the wisdom of his business acumen, strong influence as a speaker and podcaster Taylor is set to release "The Winning Link" book under McGraw Hill publishing in 2022. The book is a how-to manual to help readers understand the management of business interactions while teaching them how to Deine, Align, and Execute Winning in Business.

A servant leader, Taylor, was named by The National Diversity Council as one of the Top 100 Diversity Officers in the country in 2021. He features among Oklahoma's Most Admired CEOs and maintains key leadership roles with the Executive Advisory Board for The Shingo Institute "The Nobel Prize of Operations" and The Association of Manufacturing Excellence (AME); two world-leading organizations for operational excellence, business development, and cultural learning.  He is also an Independent Director for the M-D Building Products Board, a proud American manufacturer of quality products since 1920.

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Tandreia Bellamy

Host, Supply Chain Now

Tandreia Bellamy retired as the Vice President of Industrial Engineering for UPS Supply Chain Solutions which included the Global Logistics, Global Freight Forwarding and UPS Freight business units. She was responsible for operations strategy and planning, asset management, forecasting, and technology tool development to optimize sustainable efficiency while driving world class service.

Tandreia held similar positions at the business unit level for Global Logistics and Global Freight forwarding. As the leader of the Global Logistics engineering function, she directed all industrial engineering activies related to distribution, service parts logistics (post-sales support), and mail innovations (low cost, light weight shipping partnership with the USPS). Between these roles Tandreia helped to establish the Advanced Technology Group which was formed to research and develop cutting edge solutions focused on reducing reliance on manual labor.

Tandreia began her career in 1986 as a part-time hourly manual package handling employee. She spent the great majority of her career in the small package business unit which is responsible for the pick-up, sort, transport and delivery of packages domestically. She held various positions in Industrial Engineering, Marketing, Inside and On-road operations in Central Florida before transferring to Atlanta for a position in Corporate Product Development and Corporate Industrial Engineering. Tandreia later held IE leadership roles in Nebraska, Minnesota and Chicago. In her final role in small package she was an IE VP responsible for all aspects of IE, technology support and quality for the 25 states on the western half of the country.
Tandreia is currently a Director for the University of Central Florida (UCF) Foundation Board and also serves on their Dean’s Advisory Board for the College of Engineering and Computer Science. Previously Tandreia served on the Executive Advisory Board for Virginia Tech’s IE Department and the Association for Supply Chain Management. She served on the Board of Trustees for ChildServ (a Chicago child and family services non-profit) and also served on the Texas A&M and Tuskegee Engineering Advisory Boards. In 2006 she was named Business Advisor of the Year by INROADS, in 2009 she was recognized as a Technology All-Star at the Women of Color in STEM conference and in 2019 she honored as a UCF Distinguished Aluma by the Department of Industrial Engineering and Management Systems.

Tandreia holds a bachelor’s degree in Industrial Engineering from Stanford University and a master’s degree in Industrial Engineering and Management Systems from UCF. Her greatest accomplishment, however, is being the proud mother of two college students, Ruby (24) and Anthony (22).

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Mary Kate Soliva

Host, Veteran Voices

Mary Kate Soliva is a veteran of the US Army and cofounder of the Guam Human Rights Initiative. She is currently in the Doctor of Criminal Justice program at Saint Leo University. She is passionate about combating human trafficking and has spent the last decade conducting training for military personnel and the local community.

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Scott W. Luton

Founder, CEO, & Host

As the founder and CEO of Supply Chain Now, you might say Scott is the voice of supply chain – but he’s too much of a team player to ever claim such a title. One thing’s for sure: he’s a tried and true supply chain expert. With over 15 years of experience in the end-to-end supply chain, Scott’s insights have appeared in major publications including The Wall Street Journal, USA Today, and CNN. He has also been named a top industry influencer by Thinkers360, ISCEA and more.

From 2009-2011, Scott was president of APICS Atlanta, and he continues to lead initiatives that support both the local business community and global industry. A United States Air Force Veteran, Scott has also regularly led efforts to give back to his fellow veteran community since his departure from active duty in 2002.

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Greg White

Principal & CMO, Supply Chain Now
Host of Supply Chain Now and TECHquila Sunrise

When rapid-growth technology companies, venture capital and private equity firms are looking for advisory, they call Greg – a founder, board director, advisor and catalyst of disruptive B2B technology and supply chain. An insightful visionary, Greg guides founders, investors and leadership teams in creating breakthroughs to gain market exposure and momentum – increasing overall company esteem and valuation.

Greg is a founder himself, creating Blue Ridge Solutions, a Gartner Magic Quadrant Leader in cloud-native supply chain applications, and bringing to market Curo, a field service management solution. He has also held leadership roles with Servigistics (PTC) and E3 Corporation (JDA/Blue Yonder). As a principal and host at Supply Chain Now, Greg helps guide the company’s strategic direction, hosts industry leader discussions, community livestreams, and all in addition to executive producing and hosting his original YouTube channel and podcast, TEChquila Sunrise.

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Chris Barnes

Principal, Supply Chain Now
Host of Supply Chain is Boring

Talk about world-class: Chris is one of the few professionals in the world to hold CPIM-F, CLTD-F and CSCP-F designations from ASCM/APICS. He’s also the APICS coach – and our resident Supply Chain Doctor. When he’s not hosting programs with Supply Chain Now, he’s sharing supply chain knowledge on the APICS Coach Youtube channel or serving as a professional education instructor for the Georgia Tech Supply Chain & Logistic Institute’s Supply Chain Management (SCM) program and University of Tennessee-Chattanooga Center for Professional Education courses.

Chris earned a BS in Industrial Engineering from Bradley University, an MBA with emphasis in Industrial Psychology from the University of West Florida, and is a Doctoral in Supply Chain Management candidate.

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Tyler Ward

Director of Sales

Tyler Ward serves as Supply Chain Now's Director of Sales. Born and raised in Mid-Atlantic, Tyler is a proud graduate of Shippensburg University where he earned his degree in Communications. After college, he made his way to the beautiful state of Oregon, where he now lives with his wife and daughter.

With over a decade of experience in sales, Tyler has a proven track record of exceeding targets and leading high-performing teams. He credits his success to his ability to communicate effectively with customers and team members alike, as well as his strategic thinking and problem-solving skills.

When he's not closing deals, you can find Tyler on the links or cheering on his favorite football and basketball teams. He also enjoys spending time with his family, playing pick-up basketball, and traveling back to Ocean City, Maryland, his favorite place!

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Kevin L. Jackson

Host of Digital Transformers

Kevin L. Jackson is a globally recognized Thought Leader, Industry Influencer and Founder/Author of the award winning “Cloud Musings” blog.  He has also been recognized as a “Top 5G Influencer” (Onalytica 2019, Radar 2020), a “Top 50 Global Digital Transformation Thought Leader” (Thinkers 360 2019) and provides strategic consulting and integrated social media services to AT&T, Intel, Broadcom, Ericsson and other leading companies. Mr. Jackson’s commercial experience includes Vice President J.P. Morgan Chase, Worldwide Sales Executive for IBM and SAIC (Engility) Director Cloud Solutions. He has served on teams that have supported digital transformation projects for the North Atlantic Treaty Organization (NATO) and the US Intelligence Community.  Kevin’s formal education includes a MS Computer Engineering from Naval Postgraduate School; MA National Security & Strategic Studies from Naval War College; and a BS Aerospace Engineering from the United States Naval Academy. Internationally recognizable firms that have sponsored articles authored by him include CiscoMicrosoft, Citrix and IBM.  Books include “Click to Transform” (Leaders Press, 2020), “Architecting Cloud Computing Solutions” (Packt, 2018), and “Practical Cloud Security: A Cross Industry View” (Taylor & Francis, 2016). He also delivers online training through Tulane UniversityO’Reilly MediaLinkedIn Learning, and Pluralsight.  Mr. Jackson retired from the U.S. Navy in 1994, earning specialties in Space Systems EngineeringCarrier Onboard Delivery Logistics and carrier-based Airborne Early Warning and Control. While active, he also served with the National Reconnaissance Office, Operational Support Office, providing tactical support to Navy and Marine Corps forces worldwide.

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Enrique Alvarez

Host of Logistics with Purpose and Supply Chain Now en Español

Enrique serves as Managing Director at Vector Global Logistics and believes we all have a personal responsibility to change the world. He is hard working, relationship minded and pro-active. Enrique trusts that the key to logistics is having a good and responsible team that truly partners with the clients and does whatever is necessary to see them succeed. He is a proud sponsor of Vector’s unique results-based work environment and before venturing into logistics he worked for the Boston Consulting Group (BCG). During his time at BCG, he worked in different industries such as Telecommunications, Energy, Industrial Goods, Building Materials, and Private Banking. His main focus was always on the operations, sales, and supply chain processes, with case focus on, logistics, growth strategy, and cost reduction. Prior to joining BCG, Enrique worked for Grupo Vitro, a Mexican glass manufacturer, for five years holding different positions from sales and logistics manager to supply chain project leader in charge of five warehouses in Colombia.

He has an MBA from The Wharton School of Business and a BS, in Mechanical Engineer from the Technologico de Monterrey in Mexico. Enrique’s passions are soccer and the ocean, and he also enjoys traveling, getting to know new people, and spending time with his wife and two kids, Emma and Enrique.

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Kelly Barner

Host of Dial P for Procurement

Kelly is the Owner and Managing Director of Buyers Meeting Point and MyPurchasingCenter. She has been in procurement since 2003, starting as a practitioner and then as the Associate Director of Consulting at Emptoris. She has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. Kelly is also the General Manager at Art of Procurement and Business Survey Chair for the ISM-New York Report on Business. Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College and she has co-authored three books: ‘Supply Market Intelligence for Procurement Professionals’, ‘Procurement at a Crossroads’, and ‘Finance Unleashed’.

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Constantine Limberakis


Constantine Limberakis is a thought leader in the area of procurement and supply management. He has over 20 years of international experience, playing strategic roles in a wide spectrum of organizations related to analyst advisory, consulting, product marketing, product development, and market research.Throughout his career, he's been passionate about engaging global business leaders and the broader analyst and technology community with strategic content, speaking engagements, podcasts, research, webinars, and industry articles.Constantine holds a BA in History from the University of Illinois at Urbana-Champaign, and an MBA in Finance & Marketing / Masters in Public & International Affairs from the University of Pittsburgh.

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Amanda Luton

Vice President, Production

Amanda is a production and marketing veteran and entrepreneur with over 20 years of experience across a variety of industries and organizations including Von Maur, Anthropologie, AmericasMart Atlanta, and Children’s Healthcare of Atlanta. Amanda currently manages, produces, and develops modern digital content for Supply Chain Now and their clients. Amanda has previously served as the VP of Information Systems and Webmaster on the Board of Directors for APICS Savannah, and founded and managed her own successful digital marketing firm, Magnolia Marketing Group. When she’s not leading the Supply Chain Now production team, you can find Amanda in the kitchen, reading, listening to podcasts, or enjoying time with family.

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Clay Phillips

Business Development Manager

Clay is passionate about two things: supply chain and the marketing that goes into it. Recently graduated with a degree in marketing at the University of Georgia, Clay got his start as a journalism major and inaugural member of the Owl’s football team at Kennesaw State University – but quickly saw tremendous opportunity in the Terry College of Business. He’s already putting his education to great use at Supply Chain Now, assisting with everything from sales and brand strategy to media production. Clay has contributed to initiatives such as our leap into video production, the guest blog series, and boosting social media presence, and after nearly two years in Supply Chain Now’s Marketing Department, Clay now heads up partnership and sales initiatives with the help of the rest of the Supply Chain Now sales team.

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Trisha Cordes

Administrative Assistant

Trisha is new to the supply chain industry – but not to podcasting. She’s an experienced podcast manager and virtual assistant who also happens to have 20 years of experience as an elementary school teacher. It’s safe to say, she’s passionate about helping people, and she lives out that passion every day with the Supply Chain Now team, contributing to scheduling and podcast production.

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Chantel King

Social Media Manager

My name is Chantel King and I am the Social Media Specialist at Supply Chain Now. My job is to make sure our audience is engaged and educated on the abundant amount of information the supply chain industry has to offer.

Social Media and Communications has been my niche ever since I graduated from college at The Academy of Art University in San Francisco. No, I am not a West Coast girl. I was born and raised in New Jersey, but my travel experience goes way beyond the garden state. My true passion is in creating editorial and graphic content that influences others to be great in whatever industry they are in. I’ve done this by working with lifestyle, financial, and editorial companies by providing resources to enhance their businesses.

Another passion of mine is trying new things. Whether it’s food, an activity, or a sport. I would like to say that I am an adventurous Taurus that never shies away from a new quest or challenge.

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Lori Sofian

Marketing Coordinator

Lori is currently completing a degree in marketing with an emphasis in digital marketing at the University of Georgia. When she’s not supporting the marketing efforts at Supply Chain Now, you can find her at music festivals – or working toward her dream goal of a fashion career. Lori is involved in many extracurricular activities and appreciates all the learning experiences UGA has brought her.

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Katherine Hintz

Sales and Marketing Coordinator

Katherine is a marketing professional and MBA candidate who strives to unite her love of people with a passion for positive experiences. Having a diverse background, which includes nonprofit work with digital marketing and start-ups, she serves as a leader who helps people live their most creative lives by cultivating community, order, collaboration, and respect. With equal parts creativity and analytics, she brings a unique skill set which fosters refining, problem solving, and connecting organizations with their true vision. In her free time, you can usually find her looking for her cup of coffee, playing with her puppy Charlie, and dreaming of her next road trip.

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