“I hope supply chain and procurement professionals are passionate about their jobs, because ultimately we are all trying to live together on this planet, but there’s just something a little more special about being able to serve others.” – Kathy Fulton

“You can always teach supply chain. You can always teach procurement. You can always teach forecasting and planning. What you can’t teach is heart and commitment and dedication. The people that work in nonprofits are doing it because they are committed to a cause; it really is a purpose driven environment.” – Anna McGovern

In this inaugural episode of Dial P for Procurement, program co-hosts Kelly Barner (Buyers Meeting Point, Art of Procurement) and Scott Luton (Supply Chain Now) welcome two professionals who have put their procurement and supply chain experience to work in the service of others. Anna McGovern is the Chief Supply Chain Officer at the Food Bank for New York City and Kathy Fulton is the Executive Director of the American Logistics Aid Network. They joined the show to discuss the differences between commercial and nonprofit supply chains, where they would like to see procurement professionals ‘slow down’ in the execution of their duties, and why delivering an amazing customer experience is critical, no matter who your customers are.