Supply chain benchmarking has been evolving rapidly, but the biggest shifts in driving true organizational value may still be unfolding. In this episode of Supply Chain Now, Scott W. Luton and Lora Cecere (Founder of Supply Chain Insights), are joined by Dave Winstone (Global Director, Supply Chain Excellence at Dow) and Wael Abdelmalek (CEO of Uthereal). Together, they explore what it truly means to define and measure supply chain excellence, moving from rigid historical spreadsheets to data-driven, dynamic benchmarking and human-AI partnership. The panel highlights how 32 top-performing companies outperformed the market by focusing on metrics that correlate directly to market cap rather than a simple popularity contest. Dave draws on nearly four decades of global leadership to make the case for focusing on portfolio rationalization and network design while bypassing traditional distractions like massive ERP implementations. Meanwhile, Wael shares how agentic AI platforms can condense 15 years of industry-leading research into minutes, creating a powerful learning engine that works alongside humans to scale organizational insights. The guests share the core operational pillars that separate top performers from the rest of the market: leadership alignment, clear strategic direction, customer focus, and balanced performance scorecards. By embracing data objectivity and the…

Amazon Vendor Central is a cloud-based inventory management system that allows third-party sellers to upload their products directly to Amazon. Using technology and smart planning is crucial for businesses to expand and connect with more people, and Shawn Oleson, a Retail Insights Manager for Amazon at SupplyPike and former Amazon employee, suggests that before jumping into it, businesses should focus on creating solid plans, organizing data, and using technology to make their operations smoother. In today’s episode, hosts Scott Luton and Greg White welcome Shawn to the show and discuss: The significance of data-driven approaches and understanding retailer-vendor dynamics The challenges businesses face with Amazon Vendor Central, and the need for strategic planning, compliance adherence, and effectively managing claims and fines The evolving nature of e-commerce, the necessity of streamlined processes, and the pivotal role technology plays in adapting to changes in Amazon’s policies The complexity of Amazon’s ecosystem and the importance of having an intermediary or partner with expertise to navigate it successfully SupplyPike’s role in providing software solutions for brands, manufacturers, and consumer packaged goods Listen in and learn more about the various challenges and best practices in managing Amazon Vendor Central, and take away key insights into…