In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. Together, they break down what’s really driving shipping challenges today, from fragmented consumer demand to rising costs hidden in accessory fees, packaging inefficiencies, and routing decisions rather than just carrier rate increases. The discussion highlights how demand has become less predictable, with promotion-driven spikes creating operational strain and forcing reactive, costly decisions. At the same time, customer expectations have shifted. Cost, reliability, visibility, and accuracy now matter more than speed, pushing companies to rethink how they design their shipping strategies. Lori also shares how leading teams are responding by improving visibility, aligning service levels with customer needs, and using AI to support faster, data-driven decisions. This episode offers a practical look at how organizations can reduce costs, adapt to uncertainty, and build more resilient and efficient shipping operations.   This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Lori Boyer Learn…

Global supply chains are facing no shortage of complexity from shifting tariffs and changing consumer behavior to rapid advances in artificial intelligence. But having more technology and data does not automatically create a more resilient operation. What matters is how leaders interpret that information and turn it into action. In this episode of The Buzz, host Scott Luton is joined by guest co-host David Shillingford and Shannon Vaillancourt, founder and president of RateLinx. Together, they explore the latest developments affecting global trade, grocery spending, freight operations, supply chain resilience, and AI adoption. The conversation examines why resilience is ultimately a leadership challenge, how poor data can undermine even the most advanced technology, and where human judgment remains essential as organizations automate more decisions. Key Takeaways Why increased tariffs create additional complexity and uncertainty for global trade and supply chain teams How consumer spending pressures, food waste, inflation, and changing purchasing habits may be influencing grocery sales Why supply chain resilience requires action, not simply visibility, risk documentation, or additional technology How experienced leaders use patterns, information, and anticipation to make stronger decisions Why AI often exposes existing data-quality problems rather than creating new ones Which routine supply chain tasks are…