“[Digital transformation] is defined very differently per business unit you look at and their sector and their models, but overall digital acceleration has certainly propelled many businesses throughout this time, and that’s here to stay.”
-Alex Shumway-Jones, AVP Omni-Channel, AT&T Business
In this episode of Digital Transformers, we look at the need for digital acceleration in 2021 with Alex Jones, Assistant Vice President, Omni Channel, AT&T Business. From the show, learn why contactless commerce has underscored the importance of digital transformation to drive business agility and operational resilience. You should also tune in to learn about how technologies like SDWAN and 5G are critical to your supply chain.
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March 27, 2024
Industrial Metaverse: Exploring Virtual Frontiers in Industry
As businesses strive to adapt to an increasingly digital world, the industrial metaverse is emerging as a powerful tool for achieving competitive advantage. From Caterpillar’s virtual reality lab to Microsoft’s integration of generative AI in supply chain management, organizations worldwide are embracing the industrial metaverse to drive innovation and enhance decision-making. In this new episode of Supply Chain Now, sponsored by Microsoft, join hosts Scott W. Luton and Kevin L. Jackson in an engaging exploration of the industrial metaverse and its profound impact on various industries. From revolutionizing product development to optimizing supply chain management, discover how businesses are leveraging this transformative technology to drive innovation and achieve extraordinary outcomes. Listen in and learn: Exactly what the industrial metaverse is, its benefits, and practical applications How the industrial metaverse strengthens teams by enabling seamless collaboration and empowering individuals to make faster, more confident decisions The importance of embracing new technologies and leveraging them to stay ahead in today’s rapidly evolving business landscape Valuable insights from Scott and Kevin, and their experiences and interactions with industry leaders navigating the complexities of the industrial metaverse. Tune into this informative episode as we demystify the industrial metaverse and learn how it’s reshaping industries…
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July 19, 2024
The Buzz, Marketing Edition: Breaking Down Influencer Marketing, Prime Day, & Costco CX
The Buzz is Supply Chain Now’s regular Monday livestream, held at 12 noon ET each week. This show focuses on some of the leading stories from global supply chain and global business, always with special guests – the most important of which is the live audience! In this week’s episode of The Buzz, hosts Mary Kate Love and Katherine Hintz bring you the second marketing edition of The Buzz! Together they tackle top news by discussing: The uptick in influencer and celebrity marketing The impact of Amazon Prime Day on consumer shopping habits and supply chain, noting the potential strain on delivery and reverse logistics due to increased purchases and returns Costco’s decision to increase its membership fee due to inflation and rising supply chain costs, while maintaining a high customer retention rate The importance of customer experience for customer retention And so much more!