In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion. Todd explains how AI and innovation are reshaping procurement, with Amazon working to eliminate inefficiencies, reduce manual drudgery, and empower organizations to make smarter, faster purchasing decisions. He underscores the enduring influence of Jeff Bezos’ principle: start with the customer and work backwards. Todd shares a fascinating look at how Amazon Business streamlines procurement for large-scale, high-stakes operations, and also breaks down Amazon’s newest AI-driven capabilities—like the Amazon Business Assistant and Spend Anomaly detection—designed to elevate customer experience and bring intelligence to purchasing workflows. Todd closes with advice for today’s supply chain leaders: master your data to navigate uncertainty and drive smarter decisions. Tune into this episode to hear how Amazon Business is using AI, innovation, and customer-obsessed strategies to transform procurement and empower organizations to work smarter and faster.   This…

What does it take to lead supply chain in a world where disruption is constant? In this episode, host Karin Bursa welcomes a powerhouse panel of supply chain leaders for a candid conversation on supply chain leadership in the never-normal world and what it takes to connect strategy to execution. Together, Eduardo Adame of 3M, Douglas Guilherme of The Hershey Company, Cory Knox of Procter & Gamble, and Shea Nesseler of Danone share the career moments that shaped how they lead, from navigating Covid-era realities to guiding teams through high-stakes change and uncertainty. You’ll hear real-world insights on building resilient supply chains, investing in the right capabilities, preparing teams for AI-enabled planning, and leading with empathy during moments of disruption.   This episode is hosted by Karin Bursa, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Douglas Guilherme Learn more about The Hershey Company Connect with Cory Knox Learn more about Procter & Gamble Connect with Shea Nesseler Learn more about Danone Connect with Eduardo Adame Learn more about 3M Learn more about our hosts Want more Supply Chain…