Retail’s new rules have altered the face of fulfillment forever – and modernizing your DC from warehouse to awarehouse is Rule 1. For years, many companies have treated fulfillment as largely a “backroom” function. Enter the COVID-19 pandemic – and its attendant global shutdowns and quarantines – and a company’s ability to keep its products flowing to buyers is in the spotlight. Supply chain leaders now must determine for their companies what “normal” looks like, and guide their executives and Boards to support new decisions and investments based on changing conditions. Whether defining a “new” normal…a “better” normal…a “safer” normal…a “riskier” normal…a “more flexible” normal, or whatever adjective fits best, supply chain leaders need new evaluation and decision frameworks to shape their fulfillment operation investments. Join Jeff Cashman, a 30-plus-year supply chain veteran, as he and Cyndi Lago, Vice President at Capgemini, a global leader in consulting, digital transformation, technology and engineering services, explore various considerations, dilemmas and options facing Chief Supply Chain Officers as they move into what has traditionally been “peak” fulfillment season and – more importantly – what 2021 is likely to have in store.

Join SCN co-hosts Scott W. Luton and Elaine Benfield, as they facilitate an insightful conversation with AI strategist and proven expert Vin Vashishta, CEO of V Squared. The discussion will center on the realities of AI in the workplace. It will feature Vin’s proven “been there, done that” expert perspective rooted in reality, not all the hype and hoopla that you’ll find across industry. We’ll tackle critical questions such as: Is AI just another wave of automation, or is it fundamentally different? Can we trust AI agents to operate independently? Will 80% of jobs really be automated in the next five years? How can supply chain leaders more successfully & strategically apply AI to drive desired, tangible results? Don’t miss this opportunity to gain actionable insights from the guru that Scott has named “one of the most brilliant voices on Artificial Intelligence in global business today.”