Bill Benton

Blog Post written by Ohad Azgad, CEO of Cinch Logistics leaders must control costs while maintaining service quality, but hidden freight charges often erode profits due to poor visibility. Cinch analyzed over 7,000 line-item charges from 30+ freight forwarders, brokers, and carriers in FMCG and manufacturing, uncovering three major cost drivers: The Frequency-Impact Paradox Frequent charges like fuel surcharges appear in 14.4% of invoices but contribute just 4.2% of hidden costs. In contrast, customs duties—though present in only 5.8% of invoices—account for 52% of hidden costs. Identifying these patterns helps logistics teams focus on impactful cost reductions. Inconsistent Invoice Terminology Charge names like “Fuel Surcharge” vs. “Bunker Adjustment Factor” vary between carriers, reducing cost visibility and negotiation leverage. Standardizing terminology improves tracking, clarity, and vendor negotiations. Hidden Budget Risks: Customs, Duties & On-Carriage Fees Customs duties account for 46% of hidden costs, while on-carriage fees add 26%, despite appearing in only 4.3% of invoices. These charges are often underestimated during quoting, leading to budget overruns. Proactive management prevents unexpected expenses.   Strategies to Optimize Freight Costs Real-Time Data Analytics: Platforms like Cinch provide charge visibility during quoting, improving cost forecasting and negotiation leverage. Standardized Terminology: Consistent charge names enhance cost…

Stay up to date on all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! We started this week off with an episode of Supply Chain Now as Scott Luton chats with Lora Cecere and Dr. Madhav Durbha, Vice President of Supply Chain Strategy for Coupa Software. In Monday’s episode of This Week In Business History, Scott Luton talks about the history and development of video games- from the origins of Atari to the companies that are currently dominating the market. On Tuesday, we republished a classic TEKTOK episode with host Karin Bursa. In this episode, Karin shares six strategies for greater supply chain resilience. On Wednesday’s Supply Chain Now episode, Scott had a great conversation with culture expert, author, and speaker Ray Attiyah with Run Improve Grow. Scott and Ray talk about the key points in his new book, Fearless Front Line: The Key to Liberating Leaders to Improve & Grow Their Business. On Thursday, we released another episode of Supply Chain Now with host Scott Luton and special co-host Allison Giddens. Scott and Allison welcome Chad Molen with NIMBL, and Dan Reeve with Esker to the show. On Friday, we released the…