Jerai Robins

In a world where customer demands are rising and budgets are tightening, operational leaders face a tough mandate: scale faster, deliver more — all without growing the team. If you’re feeling the pressure to expand capabilities without expanding payroll, this eBook is your roadmap to making it happen. “How to Scale Operations Without Scaling Your Payroll” is a practical, executive-ready eBook from OrderEase that explores how modern logistics leaders are optimizing performance, increasing output, and driving growth — all without adding to their headcount.   Download this ebook to: Get a blueprint for smarter scaling in a tight labor market Learn how to stretch your team’s impact without overworking them Discover smart automation – Learn how to turn messy emails and PDFs into structured data that flows seamlessly into your systems.   Whether you’re a logistics leader, operations executive, or eCommerce manager, this eBook will help you take your operations further — efficiently, sustainably, and strategically.   Download the ebook here to learn more  

In a recent conversation, Supply Chain Now’s Scott Luton gained perspective from Sylvia Wilks, Chief Supply Chain Officer at Lamb Weston, who shared a powerful point of view on what it takes to lead in today’s increasingly complex, high-stakes supply chain environment. Her journey, from leading transformative initiatives at Starbucks to shaping global operations at Kimberly-Clark and REI, offers a consistent message: Success in supply chain isn’t just about systems or strategy. It’s about people, integration, and clarity of purpose. Wilks’ passion for supply chain was sparked during her time at Starbucks, where she led a bold initiative to insource instant coffee production. What began as a business case evolved into a transformative opportunity. “Seeing the entire chain, from strategy through operations, work seamlessly toward a common goal reinforced how much value organizations unlock when supply chain subfunctions operate collaboratively rather than in silos,” she explained. The idea of breaking down silos to create an integrated value chain has remained a central theme throughout Wilks’ leadership career.   The Power of People and Integration Across organizations of all sizes, Wilks sees a common thread: The challenges may be similar, but outcomes depend on how well teams work together. “My passion…