John Tien

written by Nick Gospodinov, Founder & CEO of Mandel AI   There is a dirty secret in supply chain management: the most critical information about your orders, delays, and supplier commitments doesn’t live in your ERP. It lives in email. Not in dashboards. Not in control towers. In inboxes. Ask any procurement manager what they do first thing in the morning, and the answer is almost always the same: open Outlook, start scrolling. A supplier confirmed a ship date in a reply chain. A freight forwarder flagged a delay in an attachment. A pricing update came through as a PDF buried in a thread from two weeks ago. This is the real operating system of supply chain, and it has no search, no alerts, no reconciliation, and no memory.   The Coordination Gap No One Talks About The supply chain technology market has poured billions into planning, visibility, and execution systems. These tools work when the data is clean, structured, and already inside the system. The problem is that the most operationally critical information never makes it there in time. Manufacturers and distributors manage hundreds, sometimes thousands, of supplier relationships. Each one generates a constant stream of unstructured communication: order…

Fuel is the second largest and most volatile operating expense in transportation, and traditional fuel surcharge programs expose your budget to unnecessary costs and risks. Forecasts for 2026 signal continued volatility, making it critical for transportation leaders to move beyond outdated, average-based reimbursement models. Our 2026 Fuel Outlook provides the data-driven insights you need to navigate market complexities and turn your fuel spend from a volatile cost center into a powerful strategic advantage. Key Takeaways from the Report: An emerging global supply surplus is creating downward pressure on crude oil prices, yet regional disruptions are adding significant volatility. Refinery closures on the West Coast and continued U.S. diesel exports are tightening domestic supply and creating complex pricing dynamics. Traditional fuel surcharge programs based on the weekly DOE index are inaccurate, leading to missed savings opportunities. Learn why Fuel Recovery is the definitive solution for fair and accurate fuel reimbursement. DOWNLOAD NOW