Mark Averskog

Special Guest Blog Post written by Deborah Dull   Imagine it’s launch season in your supply chain, and a team of AI agents is hard at work: coordinating shipments with suppliers, allocating inventory, and handling a missed delivery. It’s hard to go a day without hearing about the latest AI headlines: new LLMs, new applications, new use cases. These discussions are part of my every day. Business leaders and IT teams are eager to explore – and they have a lot of questions… and apprehension. In these discussions, we have found one framework that lands consistently: consider AI agents like new hires, not new software.   Step 1: Hire Like You Mean It Just like hiring humans, this step is about defining what you need. The first decision is the purpose of the role: what problems are you trying to solve? Where are your people overwhelmed? Where is your business growing in coming months? From here, the next decision is to build the business case just like you would for a new headcount. For example, consider the ROI of having a digital employee who can process supplier performance data 24/7. Now, decide on the type of agent that will join…

Step up your supply chain strategy by checking out all the latest conversations, interviews, and episodes we released this week here at Supply Chain Now! On Monday, we released 2 new episodes! On this episode of Supply Chain Now, hosts Scott and Greg welcome Nicci Scott with Commercial Transport Academy and Jenny Froome with SAPICS for the next installment of the Supply Chain Across Africa series. On This Week in Business History, host Scott W. Luton sheds light on 3 historical milestones that enabled us to move faster: cars, coasters, & computers. On Tuesday, we released 2 new episodes! On this episode of TEK TOK, host Karin Bursa takes us through 6 strategies to boost resilience, agility, and response in your organization’s supply chain. On TECHquila Sunrise, we’re looking back on a “Sunrise Special” episode where host Greg White shares how venture capitalists decide which companies to invest in (and how much!). On Wednesday, host Scott Luton welcomed Deborah Dull, Supply Chain Product Management at GE Digital, and Mucai Kunyiha, Chairman of the Kenya Association of Manufacturers and Group Chief Executive Officer of Kzanaka Ltd, to the podcast. On Thursday, we released a replay of our Manufacturing Monday edition of…