Oluyinka Ajirotutu

At the Gartner Supply Chain Planning Summit in Denver, Scott Luton sat down with Caglar Ozdag, a supply chain leader at ZS. Known for its deep analytics and technology expertise across industries such as life sciences, airlines, consumer goods, and agriculture, ZS has become a trusted partner for organizations looking to elevate their planning and manufacturing performance. Ozdag leads the firm’s supply chain practice with a focus on planning from detailed forecasting through detailed scheduling. As a former practitioner himself—having led planning operations at large global enterprises—he brings a grounded, real-world perspective to the challenges facing today’s supply chain leaders.   Old Problems Persist—and New Ones Are Emerging When asked about classic and emerging challenges in planning, Ozdag didn’t hesitate: firefighting isn’t going away. From supply planning disruptions to last-minute schedule changes, firefighting remains a daily reality. “Life happens,” Ozdag noted. Plans rarely match reality, and organizations must constantly adjust. But today, a new layer has been added: AI uncertainty. Everywhere he goes, leaders are asking the same questions: “Is AI the right investment?” “Will the ROI materialize?” “Are we adopting the right tools, or just chasing hype?” This blend of enduring complexity and emerging skepticism has become a defining…

At MODEX 2026 in Atlanta, Scott Luton sat down with Andre Luecht, Global Strategy Lead for Transportation, Logistics & Warehousing at Zebra Technologies, to explore how synchronization, visibility, and practical innovation are shaping the next phase of supply chain performance. Interestingly, the conversation began not with technology, but with competitive dragon boat racing, a hobby of Andre Luecht’s that he enjoys in his free time. For Luecht, the analogy is clear: success depends on alignment. “The team that is the most synchronized team is the one that wins,” he explains, a principle that applies just as much to supply chains as it does to sport.   Turning Data Into Decisions At the Edge Zebra Technologies has long been known for enabling visibility across supply chains, from barcode scanning to RFID and beyond. But today, the focus is evolving toward something more powerful: decision-making at the edge. Luecht describes a world where frontline workers are empowered with real-time intelligence directly on their devices. “AI… is what you can build into a device in the hand of someone who has to decide what truck a certain pallet goes onto,” he says. This concept, what Zebra calls “frontline AI”, brings intelligence closer to…