Philip Ideson

written by Nick Gospodinov, Founder & CEO of Mandel AI   There is a dirty secret in supply chain management: the most critical information about your orders, delays, and supplier commitments doesn’t live in your ERP. It lives in email. Not in dashboards. Not in control towers. In inboxes. Ask any procurement manager what they do first thing in the morning, and the answer is almost always the same: open Outlook, start scrolling. A supplier confirmed a ship date in a reply chain. A freight forwarder flagged a delay in an attachment. A pricing update came through as a PDF buried in a thread from two weeks ago. This is the real operating system of supply chain, and it has no search, no alerts, no reconciliation, and no memory.   The Coordination Gap No One Talks About The supply chain technology market has poured billions into planning, visibility, and execution systems. These tools work when the data is clean, structured, and already inside the system. The problem is that the most operationally critical information never makes it there in time. Manufacturers and distributors manage hundreds, sometimes thousands, of supplier relationships. Each one generates a constant stream of unstructured communication: order…

At MODEX 2026 in Atlanta, Scott Luton reconnected with James Malley, Co-Founder and CEO of Paccurate, for a conversation that blended humor, operational insight, and a fresh perspective on where warehouse technology is headed. While the discussion included everything from Disney World to hot dog bun conspiracies, the core message was serious: supply chain organizations are entering a new phase where control, visibility, and operational simplicity matter more than flashy technology demos.   MODEX 2026: Less Hype, More Optimization After nearly a decade of attending MODEX events, Malley sees a clear shift in this year’s show floor dynamic. “I notice in some years at MODEX, there will be all kinds of wild technology that’s kind of futuristic. And in other years, the vibe seems to focus more on the maturation of technology in very established categories,” he explains. “This year is more of the latter.” In other words, the industry appears to be moving from experimentation toward optimization. Rather than chasing the next shiny object, many supply chain leaders are focusing on getting more value from the systems and automation they already have in place. Deeper analytics, better visibility, and operational refinement are becoming bigger priorities than headline-grabbing robotics demonstrations.…