Share:

Keeping it Real with Retail Leadership: A Chat with Bill Thorne

In this episode of Supply Chain Now, host Scott Luton welcomes Bill Thorne, Senior Vice President of Communications, Research, and Marketing at the National Retail Federation (NRF) and host of the Retail Gets Real podcast. Together, they explore the evolving landscape of retail, from how customer insights drive innovation to the power of storytelling in shaping brand loyalty.

This engaging conversation covers the impact of COVID-19 on retail operations, how agility and speed became key to survival, and why retailers must embrace change to stay competitive. Bill also shares insights from his time at Walmart, lessons from Savannah’s booming port economy, and why successful retailers prioritize community and connection.

 

This episode is hosted by Scott Luton, and produced by Amanda Luton, Trisha Cordes, and Joshua Miranda.

 

Additional Links & Resources

Check out all the great resources and information mentioned during the show:

 

Want more Supply Chain Now?

We know you can’t get enough Supply Chain Now! Don’t miss a single episode, livestream, or webinar:

 

More Podcast Episodes

Indigenous woman
play-button-podcast
podcast-blue-microphone
Podcast
September 13, 2024

Building a Sustainable Skincare Brand

In this new, inspiring episode of Logistics with Purpose, hosts Enrique Alvarez and Kristi Porter have a conversation with Patrice Mousseau, founder and CEO of Satya Organic Skincare. The episode delves into Patrice’s journey from a small-town upbringing and diverse career paths, including social services, modeling, and journalism, to becoming an entrepreneur. Motivated by her daughter’s eczema, Patrice developed a natural skincare product that quickly gained popularity, leading to significant growth and distribution in major stores across Canada and internationally. The discussion highlights Satya’s numerous certifications, commitment to sustainability, innovative approaches to manufacturing and packaging, and Patrice’s experiences as an Indigenous woman in business. Listen and learn more about Patrice’s dedication to ethical practices, the importance of community, the broader narrative of Indigenous economic empowerment, and so much more!   This episode is hosted by Enrique Alvarez and Kristi Porter, and produced by Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Watch this episode NOW on YouTube: https://youtu.be/dZFTf75zZGQ Learn more about Satya Organic: https://satyaorganics.com/ Learn more about Vector Global Logistics: https://vectorgl.com/ Learn more about our hosts: https://supplychainnow.com/about   Want more Logistics with Purpose and Supply Chain Now? We know…
EasyPost shipping platform
play-button-podcast
podcast-blue-microphone
Podcast
April 22, 2026

Uncertain Times, Skittish Consumers, and the Impact on Shipping Costs

Early purchase order visibility can be the difference between staying ahead of disruption and scrambling to catch up.