Leading Transformation in the AI Era: Why Digital Success Starts with People

At MODEX 2026 in Atlanta, Scott Luton sat down with RD Deshmukh, Chief R&D Officer at ID Logistics US, to explore how supply chains must evolve to keep pace with a rapidly shifting retail and e-commerce landscape. From AI deployment to warehouse design and customer expectations, RD offers a clear message: the old playbook no longer applies; and those who fail to adapt risk falling behind quickly.   A “Day-One” Mindset for Continuous Change Drawing from his experience at Amazon, RD emphasizes the importance of maintaining a “DayOne” mindset, which is one rooted in curiosity, adaptability, and constant reinvention. “Be curious, be innovative… the day you’re not curious, it will kill you,” he explains. In today’s environment, where disruption is constant, this mindset isn’t optional. It’s essential. Leaders must prepare their teams not just to respond to change, but to expect it. As RD puts it, the only certainty is that “tomorrow is going to change.” This philosophy underpins how ID Logistics approaches innovation, engineering, and customer solutions; always with an eye toward flexibility and resilience.   AI: Start with the Problem, Not the Technology While artificial intelligence continues to dominate industry conversations, RD cautions against rushing into implementation without…

Special guest post written by Chris Cunnane with InterSystems Supply chain orchestration is the coordinated management of end-to-end supply chain activities, across planning, sourcing, production, logistics, and delivery, using technology, data, and processes to ensure that every moving part works together seamlessly. It enables organizations to attain an agile and resilient supply chain model through the use of decision intelligence. This is achieved through the See > Understand > Optimize > Act framework, which gives organizations the confidence to plan and respond to disruptions with assurance in their supply chain stability. See: gather raw data and information from your environment or a situation. Understand: analyze the information you’ve seen to build a comprehensive understanding of the context, your knowledge, and potential complexities. Optimize: develop the best possible solution or course of action to address the situation. Act: implement your chosen solution, putting your knowledge into practice. From a practical standpoint, this framework powers your supply chain application ecosystem with end-to-end visibility, insights, and better decisions. It helps organizations reach their supply chain goals by enabling them to align processes, stakeholders, and technology toward desired outcomes. The end result is reduced costs, improved operating margins, and optimized sustainability decisions, among others.…