Supply chain is evolving rapidly and AI is changing how decisions are made. In this episode of Supply Chain Now, Scott Luton, Karin Bursa, and Jake Barr talk with Mike Griswold, Vice President Analyst at Gartner, about the key insights from the Gartner Supply Chain Symposium. They explore how supply chain leaders can leverage AI to improve operational efficiency, redesign workflows, and enhance decision-making to remain competitive in the coming years. They discuss the importance of cross-functional initiatives, storytelling for CSCOs, and understanding where technology fits as an enabler rather than the solution. The episode breaks down strategies for shifting supply chain operations toward autonomy, including optimizing decision velocity, redesigning critical workflows, and applying AI thoughtfully to reduce manual handoffs and eliminate inefficiencies. Listeners gain insight into how to balance growth, cost, risk, and talent, and why CSCOs need to communicate their strategic value effectively within the C-suite. The conversation also highlights real-world examples of organizations leveraging technology to enable their workforce, not replace it, and emphasizes the potential of agentic AI in planning and disruption management. Together, the panel explores why focusing on decision stacks and workflow design is critical for AI readiness, how to prioritize high-impact areas for…

All throughout industry, companies are using innovative technologies to transform successful planning within the supply chain. And nobody is more knowledgeable in the development and the cutting-edge solutions than Zheng Sui, PhD, the Vice President of Product Management and Head of Research at e2open, who pioneers advanced technologies for next-generation supply chain planning solutions. Listen in as host Scott Luton welcomes Dr. Sui to the show as they delve into the importance of data in supply chain planning, the impact of AI, and e2open’s vision for the future of planning solutions, emphasizing connected planning. Listen along as Scott and Dr. Sui also discuss: Insights into AI algorithms and scenario planning The evolving role of ESG considerations in supply chain management Predictions for 2024, highlighting the need for flexible strategies and increased integration of AI