In the world of supply chain management, the integration of artificial intelligence (AI) with the human workforce is revolutionizing the industry. In this episode of Supply Chain Now, sponsored by Microsoft, hosts Scott Luton and Kevin L. Jackson welcome special guests Chiara Laudani and Florent Guillet-Caillot from The Estee Lauder Companies, to explore the importance of the human element in AI. Listen in as they highlight how people and technology can work together to drive innovation and efficiency. Chiara and Florent share their insights on leadership, how transparency and communication are vital in change management, and the need for agility and continuous learning to stay competitive. Join us and learn how the future of supply chain management lies in the seamless integration of AI and human talent, how investing in workforce training, talent, and internal and external collaboration will drive positive outcomes, and how leveraging artificial intelligence and human intelligence together will foster a strong, dynamic, and resilient industry.

Mike Griswold is back with us, and in this episode of Supply Chain Now, host Scott Luton welcomes Mike to the show to discuss the key takeaways from the Gartner Supply Chain Symposium & Expo 2024. Listen in and learn more about: the keynote by Gartner’s CEO Tom Enright, and the challenges ahead for the supply chain industry the emphasis on CSCOs to demonstrate their value beyond traditional execution roles and to focus on new areas the appropriate use of technology in supply chains Tune in for that and more, including a look ahead to upcoming Gartner events, including the reveal of the Gartner Supply Chain Top 25 for 2024.