In the latest episode of Supply Chain Now, host Scott Luton and guest Mike Griswold from Gartner discuss a variety of topics including the impact of the pandemic on smaller suppliers, the transformation of Macy’s, the use of AI in supply chain optimization, and the importance of networking and continuous learning in supply chain careers. Listen in as Scott and Mike emphasize the importance of understanding customer needs, investing in smaller suppliers, and improving visibility in the supply chain. Mike also highlights the need for supply chain professionals to have a clear career path and to be open to lateral moves to gain necessary skills and experiences.

Returns are no longer just a headache, they’re a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains. In this episode of Supply Chain Now, Scott W. Luton and Deborah Dull are joined by Scot Case, Vice President of Sustainability at the National Retail Federation (NRF), and Tony Sciarrotta, Senior Director of Reverse Logistics and Circularity at NRF, to share key insights from the NRF Rev event and discuss why reverse logistics deserves a seat at the strategy table. The conversation explores how resale, repair, and recycling are moving into the mainstream, and why returns should no longer be treated as a cost center. From the surge in e-commerce returns to increasing legislative pressure through extended producer responsibility, the group breaks down how these forces are changing retail and supply chain operations. Deborah adds perspective on how technology improves visibility and accountability across the returns process. Together, the guests outline practical ways companies can turn reverse logistics into a competitive advantage while improving customer experience and advancing sustainability goals.   This episode is hosted by Scott Luton and Deborah Dull, and produced by Trisha Cordes, Joshua…