In this episode of Supply Chain Now, Scott W. Luton and Tevon Taylor are joined by Lori Boyer, Head of Content Marketing at EasyPost and host of Unboxing Logistics. Together, they break down what’s really driving shipping challenges today, from fragmented consumer demand to rising costs hidden in accessory fees, packaging inefficiencies, and routing decisions rather than just carrier rate increases. The discussion highlights how demand has become less predictable, with promotion-driven spikes creating operational strain and forcing reactive, costly decisions. At the same time, customer expectations have shifted. Cost, reliability, visibility, and accuracy now matter more than speed, pushing companies to rethink how they design their shipping strategies. Lori also shares how leading teams are responding by improving visibility, aligning service levels with customer needs, and using AI to support faster, data-driven decisions. This episode offers a practical look at how organizations can reduce costs, adapt to uncertainty, and build more resilient and efficient shipping operations.   This episode is hosted by Scott Luton and Tevon Taylor, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Lori Boyer Learn…

Supply chains around the world are navigating relentless disruption, rising expectations for speed and resilience, and rapid advances in AI-driven decision-making. Leaders are under pressure to move beyond experimentation and deliver measurable value faster than ever. In this episode of Supply Chain Now, host Scott Luton sits down with two industry leaders: Philip Vervloesem, Chief Commercial & Markets Officer at OMP, and Scott Barnard, Managing Director at Bluecrux, live from the Gartner Supply Chain Planning Summit in Denver. Drawing on their work across global enterprises, both guests discuss how organizations translate advanced planning concepts into real-world results. The interviews with Philip and Scott explore the evolution toward autonomous, data-driven planning, the importance of self-funding ROI models, and why successful transformation depends on blending human expertise with machine intelligence. From OMP’s Unison platform and rapid value delivery approach to Bluecrux’s AI-powered analytics and decision intelligence capabilities, the conversation highlights how supply chain leaders can move from surface-level automation to profound, scalable impact.   This episode is hosted by Scott Luton, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton.   Additional Links & Resources Check out all the great resources and information mentioned during the show: Connect with Philip Vervloesem…