Returns are no longer just a headache, they’re a strategic opportunity. As the circular economy gains momentum, reverse logistics is quickly becoming one of the most important levers in modern supply chains.
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Supply Chain Leadership in the Never Normal: A Power Panel of Supply Chain Leaders Rewriting the Rules
Operating conditions for supply chains continue to shift faster than most organizations can plan for. Labor pressures, evolving customer expectations, geopolitical uncertainty, and increasingly complex global networks are forcing leaders to rethink how decisions get made and how teams stay aligned when certainty is no longer guaranteed.
How AI and Innovation are Reshaping Procurement featuring Todd Heimes with Amazon Business
In this episode of Supply Chain Now, host Scott Luton sits down with Todd Heimes, Vice President of Amazon Business, live from Amazon Reshape 2025 in Seattle. Todd—an Amazon veteran of 26 years and a Seattle resident for over 30 years—shares rare, behind-the-scenes insights on scaling Amazon Business across Europe, Japan, and India, and leading multiple global teams including small business, global marketing, Business Prime, and international expansion.
Logistics Challenges: Time to Block, Tackle, and Win
As modern supply chains grow more complex, shippers are under increasing pressure to move beyond spreadsheets, emails, and manual decision-making. For Trove Brands, rapid expansion across multiple product lines created new challenges in parcel, LTL, truckload, and international shipping. Keeping up with customer expectations and rising order volumes required better automation, cleaner data, and greater visibility across every mode.
The Lightning Round: Mike Griswold on Careers, Buzzwords, Planning & More
In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on leadership, innovation, and the future of supply chains. Mike shares how leading organizations are expanding beyond logistics to connect planning, customer experience, and innovation. Drawing on lessons from the Ryder Cup, he highlights the power of preparation, teamwork, and resilience; qualities that define both top athletes and successful supply chain leaders.
Breaking News Now: E-Commerce Shake-Ups with Max Garland
Join Supply Chain Now host Scott Luton for a timely conversation with Max Garland, Senior Reporter at Supply Chain Dive. In this episode, they break down the biggest stories shaping logistics and e-commerce right now—from Target’s next-day delivery expansion and FedEx’s 2026 rate hikes to the rise of regional carriers like OnTrac and Veho. They’ll also unpack how the end of the de minimis exemption is reshaping international e-commerce and what it means for businesses adapting to new rules.
Supply Chain Orchestration with SAP
Join Supply Chain Now hosts Scott Luton and Karin Bursa alongside SAP thought leaders Richard Howells and David Vallejo for a dynamic conversation on the future of supply chain management. As the supply chain landscape undergoes seismic shifts, this session will explore…
Pedaling to Profit: Trek’s Direct-to-Consumer Shipping Success Story
Discover how Trek, a global leader in the bicycle industry, transitioned from B2B-only shipments to launching a direct-to-consumer (DTC) initiative, propelling their business to new heights…
5 Customer Supply Chain Metrics to Master
In this episode of Whiteboard Wisdom, host Scott Luton welcomes special guest Marcia Williams to the show to discuss five essential customer supply chain metrics that every…
End-to-End Excellence: Integrating Final Mile Logistics
Effective final mile planning and tools are crucial in the complex air freight landscape. Shippers need integrated technology to ensure that the final mile seamlessly fits into the overall transportation process…
4 Ways to Reduce Complexity in Your Supply Chain
Digital innovation is fueling change in supply chains through new trends and transformational technologies. As customer and consumer demands increase, many retailers, brands, and…
Using Intelligent Workflows to Connect People
Building a leading supply chain tech stack is a journey, not a destination. The transformation process requires internal and external collaboration, a keen understanding of the customer experience, and solid integration between applications. If anything, or anyone, can speed up that transformation journey, it is a win…