It may seem like a customer service mindset would come naturally to someone in sales and marketing, but everyone has to learn from somewhere. According to Zach Ramirez, Director of Sales and Marketing for Ally Logistics, the best way to learn to build a customer service-oriented corporate culture is from the top down.
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Supply Chain Now – Episode-528
With everyone suddenly working and living from home, digital advertising and engagement have not only expanded, they have become far more critical to corporate top lines across industries. And the data networks that support this new approach to connecting with customers not only have to be complex and sophisticated, they also have to respect and protect consumer data privacy.
Supply Chain Now – Episode-527
2020 has been destabilizing in a number of ways, one of which is in terms of professional disruption. Many qualified professionals now find themselves looking for new jobs in a tight market and without the opportunity of face time to distinguish themselves as candidates.
Livestream-“Keep Calm & Carry On: Rod Sherkin with ProPurchaser.com”
Supply Chain Now’s Scott W. Luton and Greg White speak with Rod Sherkin, President of ProPurchaser.com about his experience handling tough times in the world of Supply Chain.
Supply Chain Now – Episode 525
Although the whole world has gotten far more familiar with supply chains this year than they have ever been in the past, people still largely believe that all supply chains are the same. Not so, points out Polly Mitchell-Guthrie is the VP of Industry Outreach and Thought Leadership at Kinaxis.
Supply Chain Now – Episode-523
An enterprise technology stack is like a puzzle, and everyone’s puzzle is missing a few pieces. The team at UCBOS Inc aims to use technologies like AI and machine learning to fill in the holes seamlessly, and without disrupting the business and without their customers having to write any code.
Supply Chain Now Episode 539
In this episode of Supply Chain Now, Scott Luton sits down with the supply chain OG and the host of Supply Chain is Boring, Chris Barnes.
Supply Chain Now – Episode-520
Supply chain has been ‘above the fold’ from a news perspective since the start of 2020, but all of the effort required to remain operational through the pandemic hasn’t slowed down the pace of innovation and business change.
Supply Chain Now – Episode-519
As demand for data and analytics grows in business, many companies are waking to the reality that their legacy systems do not capture the information they need. In order to continue evolving their analytical capabilities, leadership teams often find that they have to leave their legacy systems behind and move to cloud-based solutions.
TECHquila Sunrise – Episode-518
In this episode of TECHquila Sunrise powered by Supply Chain Now, host Greg White welcomes Kinaxis CEO John Sicard to the podcast.
Logistics & Beyond – Episode-516
Michael Neme, aka Midwest Mike, is a sales and Supply Chain fanatic. Not a guru that talks at you, but a legit practitioner of the art of sales in Supply Chain. In this episode of Logistics & Beyond powered by Supply Chain Now, Mike shares his mindset with host Jamin Alvidrez, and some of the keys to his passion: Supply Chain Consultative Sales.
Supply Chain Now – Episode-515
According to Gartner research, 60 to 75% of organizations report a disconnect between their business strategy, digital strategy, and supply chain strategy. If companies struggle to align their business and digital strategies, it seems like a long shot that they will be able to align the supply chain, especially given the elevated levels of uncertainty we face today.