Disruptions in global supply chains, from trade uncertainties to the rapid integration of AI, are challenging companies to rethink their strategies. At the same time, businesses must address talent shortages, enhance workforce capabilities, and navigate an ever-evolving technological landscape. The result is a supply chain ecosystem at a pivotal moment, requiring leaders to blend policy, talent, and technology to stay competitive. In this episode of Supply Chain Now, Scott Luton is joined by Mike Griswold, Vice President Analyst at Gartner, to reflect on the state of supply chain in 2025 and beyond. Together, they explore the significant challenges and opportunities in supply chain planning, including AI adoption, talent strategy, and the impact of tariffs. Scott and Mike discuss how AI is moving from pilot to scale, helping businesses unlock significant value across sourcing and logistics. They highlight the importance of integrating AI with talent strategies to empower workers rather than replace them. The conversation also delves into the evolving role of trade policy and how companies must build it into their long-term strategy. The episode concludes with insights into navigating the complexities of modern supply chains and the imperative for businesses to embrace innovation while managing uncertainty.   This episode…

In this episode of Supply Chain Now, Scott Luton sits down with two leaders shaping the future of reverse logistics from the floor to the classroom: Troy Campbell, Director of Reverse Logistics Centers at The Home Depot, and Dr. Glenn Richey, Jr., Harbert Eminent Scholar in Supply Chain Management at Auburn University. Troy opens the doors to Home Depot’s four Reverse Logistics Centers: Phoenix, Pittston (PA), McDonough (GA), and Indianapolis, showing why a people-first culture remains the operating system for returns at scale. He gets real about “automation when the box isn’t a box,” how rethinking inbound flows through 3PLs reduces touches and transportation cost, and why simple vendor conversations (like consolidating daily pallets into a single weekly load) can unlock outsized impact. His north star: make associates’ days easier, and the entire reverse network improves. Glenn zooms out to the macro shifts: the move from minimizing returns to maximizing returns within a circular economy, generative AI for scenario planning and real-time decision support, and reverse logistics as the operational backbone of sustainability. He maps the skills the next workforce will need, calls for clearer industry coding to separate reverse data from forward logistics, and outlines how universities can build…